FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Virgin America | Elevate pre 2018 (https://www.flyertalk.com/forum/virgin-america-elevate-pre-2018-642/)
-   -   New Credit Card Details (Comenity Capital Bank) (https://www.flyertalk.com/forum/virgin-america-elevate-pre-2018/1537369-new-credit-card-details-comenity-capital-bank.html)

unavaca Jan 7, 14 9:58 am

Would someone mind sharing a 25k link? If a PM is easier, I'd be happy to try and sanitize the link to see if it can be made suitable for public consumption.

SoCalZman Jan 7, 14 10:19 am


Originally Posted by unavaca (Post 22103608)
Would someone mind sharing a 25k link? If a PM is easier, I'd be happy to try and sanitize the link to see if it can be made suitable for public consumption.

I am not sure this offer is link specific. I clicked the link in my email and it took me to the same generic apply page that I saw last night. Even after I signed in like it asked me to, the offer details did not change to what it said in the email. Maybe it is something on their back end they see once the user applies. Pilot5 can you confirm you see the same thing?

Pilot05 Jan 7, 14 10:33 am


Originally Posted by SoCalZman (Post 22103787)
I am not sure this offer is link specific. I clicked the link in my email and it took me to the same generic apply page that I saw last night. Even after I signed in like it asked me to, the offer details did not change to what it said in the email. Maybe it is something on their back end they see once the user applies. Pilot5 can you confirm you see the same thing?

I see the same thing. When I click on the 25K Premium link, it takes me to the generic application page. I suppose the 25k offer is somehow linked in the backend...

I suggest calling the Comenity number I listed in the previous post and ask for the 25k Elevate offer.

jlampert Jan 7, 14 10:54 am

I don't think the new $149 card will necessarily result in more Elevate members. The old card offered the ability to earn 10,000 status points after $25,000 in spend, and this reduces that number by only $5,000 (you get 10,000 after $20,000) in spend.

I would also be interested in the higher sign-up bonus offer if possible.

jlampert Jan 7, 14 11:10 am

One other quick thing about the cancellation fee waiver on the $149 card, after reading the T&C, it looks like the cancelled fare gets applied to your VA travel bank. I thought maybe it would be refunded to your original form of payment, but it doesn't look like this is the case.

rumia4 Jan 7, 14 11:14 am

link problem
 
Hello. I received the link with the extra points - but when I clicked through and signed in to my virgin account, only the lower points (10K for the signature visa) were offered. I called a phone number that was noted in the email, and the agent that answered offered to adjust my records to get the 20K bonus points after spending $1K in the first 90 days. Yay.

Do call Virgin if you are having a problem with the points...

teo24 Jan 7, 14 11:25 am

Which Virgin phone # is this? Could you repost so we can refer to that exact number?

SoCalZman Jan 7, 14 11:43 am

Right, I dont see a phone number in my email. Do you mean the comenity customer service number or virgin itself?

JBauer Jan 7, 14 12:32 pm

20k
 
anyone who didnt get this 20k email have luck getting that bonus? trying to figure out if i can.

SoCalZman Jan 7, 14 1:25 pm

I called comenity customer service. Guy seemed friendly but he didnt seem to know much about the sign up bonus. He said if I got the email, I will get the 25k bonus. I am not going to worry about it much more right now since there doesnt seem to be much more I can do. I will hit $1G very quickly and I will keep an eye on it. If there is an issue I will call them again.

As an aside, Their call center seems to be located within the US, which I consider a big plus over Barclays.

CreditRocks Jan 7, 14 6:04 pm

What is the difference between Virgin Elevate vs. Flying Club? Looks like they are partners but the Ultimate Rewards only transfer to the Flying Club?

Thanks for the help.

apbailey Jan 7, 14 6:13 pm

Weird question, but can anyone tell what the form factor of this card is? It appears it's either a regular size card that is printed in "portrait" mode or is basically twice the size of a regular card.

crimsonred Jan 7, 14 9:32 pm


Originally Posted by CreditRocks (Post 22107134)
What is the difference between Virgin Elevate vs. Flying Club? Looks like they are partners but the Ultimate Rewards only transfer to the Flying Club?

Thanks for the help.

Two different airlines. Elevate is Virgin America's FFP, whereas Flying Club is Virgin Atlantic's FFP.

crabbing Jan 8, 14 6:23 am


Originally Posted by SoCalZman (Post 22076080)
Virgin America Premium Visa Signature

No change or cancel fees on Virgin America flights

ifrequently fly transcon on business, which typically requires me to buy refundable fares. this benefit would pay for itself the first time i booked a flight.

oddly, although i am gold on virgin, i did not receive the email. granted, i never had any prior VX-branded CC, which may be the reason.

MarkBearSF Jan 8, 14 9:18 am

Are people still getting emails?
Strangely enough, I have yet to receive one - and I was a long-time user of the Barclay card, am a silver elevate member - and my credit scores are excellent.
...AND I signed up for the notification.
(Yes, I've been checking my junk email folder too)


All times are GMT -6. The time now is 3:21 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright 2021 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.