Go Back  FlyerTalk Forums > Miles&Points > Discontinued Programs/Partners > US Airways | Dividend Miles (Pre-Consolidation with American Airlines)
Reload this Page >

Kudos, LCC! USAirways Dead Last in Fortune's "Most Admired Companies"

Kudos, LCC! USAirways Dead Last in Fortune's "Most Admired Companies"

 
Old Mar 3, 2009, 10:18 am
  #16  
 
Join Date: Feb 2008
Location: The Right Creek, AZ
Programs: UA Silver, AA Lifetime Gold, Marriott Lifetime Platinum
Posts: 593
Well, knock me over with a feather.
DesertFlier is offline  
Old Mar 3, 2009, 11:41 am
  #17  
 
Join Date: Jan 2006
Location: San Francisco Bay Area
Programs: DL Silver, UA Silver, Marriott Lifetime Silver, IHG Plat, Hilton Silver
Posts: 5,695
Originally Posted by Bob'sYourUncle
OK, let's not exaggerate. What CO serves is a 'snack' at best - on recent flights of 3.5hrs they handed out a bone-dry sandwich (literally a bun, a leaf of lettuce, and a piece of chicken), and a bite-size piece of chocolate. Hardly a meal...

Add: Oh, and the planes were old-generation 737's, with no IFE of any sort.
What does US hand out for free in coach besides the newly-returned complimentary sodas, juices, water, tea, and coffee? Snacks, nope. Meals, nope.

Secondly, where is the domestic IFE on US now? Hasta la vista, baby!

Case closed.
me4yankees is offline  
Old Mar 3, 2009, 1:43 pm
  #18  
 
Join Date: May 2007
Posts: 739
I'm not defending US, but I am pointing out that CO is not the "promised land".
Bob'sYourUncle is offline  
Old Mar 3, 2009, 1:45 pm
  #19  
 
Join Date: Jan 2006
Location: San Francisco Bay Area
Programs: DL Silver, UA Silver, Marriott Lifetime Silver, IHG Plat, Hilton Silver
Posts: 5,695
Originally Posted by Bob'sYourUncle
I'm not defending US, but I am pointing out that CO is not the "promised land".
Maybe not, but it's 11 spots closer to it than US!
me4yankees is offline  
Old Mar 3, 2009, 1:46 pm
  #20  
m44
 
Join Date: Sep 2004
Programs: USAir
Posts: 429
Originally Posted by gawhite411
US being last in every single category seems compelling proof to me that the methodology is perfect. US is the worst in every single possible regard.
ditto
m44 is offline  
Old Mar 3, 2009, 5:24 pm
  #21  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 30,956
Originally Posted by ByrdluvsAWACO
I'm surprised they're on the list at all. I would put F9, AS, or HA above US.
The list includes the largest companies, by revenue, in each industry. I can't say I'm surprised that they have more revenue than those companies.

In fact, US lost more money at the bottom line last quarter than the total revenue of two of them.
CPRich is offline  
Old Mar 3, 2009, 7:24 pm
  #22  
 
Join Date: Feb 2007
Location: NYC
Programs: AA Platinum; US Gold; DL Silver
Posts: 941
The headline is misleading.

US is last in the "aviation" category (of the aviation companies ranked).

It is not "dead last" by a long-shot in the overall list.
FrequentHopper is offline  
Old Mar 3, 2009, 7:47 pm
  #23  
Suspended
 
Join Date: Jan 2009
Programs: CO, DL, US, AS, CO, BA, LH, SQ, WN
Posts: 438
Originally Posted by bkafrick
I know. The free hot meals and beverages and free pretzels is what makes me want to take an airline. Oh my...

I still dont get it. Who cares about all these free drinks and nuts. Why does that make them the most admired airline?
Just be sure to correlate the patterns of behavior by every carrier's CEO. For instance, when comparing CO and US, CO never cut their J and F cabins by as much as 60%. US did. CO never started charging for beverages. US did. CO never "expanded" internationally only by using the same number of a/c and reducing the number of days per week that they served long-served Europe destinations. US did. CO never let their lavatories and cabins be so uninhabitable that most flight attendants would not use the lavatories. US did.

The point is that CO and most other carriers except for US never went purposefully into the pit under the lead of the CEO. US did to such a degree that although they are now attempting half-heartedly to scratch their way back to where they were over 3 years ago, they still have a long way to go. "On time", because almost all carriers are so close to one another, is in no way a competitive advantage for them, or even a symptom of improvement efforts by them.

We will all know that they are committed to surviving when they add back that inch of pitch in Y and double their F and J cabins.

Until then, what they are doing is low end window dressing.


Anne
NoPlaceLikeHome is offline  
Old Mar 3, 2009, 8:26 pm
  #24  
 
Join Date: Sep 2001
Location: CLT
Programs: FT Member #8119 F & J Free Agent
Posts: 6,550
Originally Posted by FrequentHopper
The headline is misleading.

US is last in the "aviation" category (of the aviation companies ranked).

It is not "dead last" by a long-shot in the overall list.
They must be awful close. LCC is rated in the bottom 10 in 7 of the 9 categories.

I guess perception is reality.

Worst Top 10

Innovation #10

People Management #6

Use of Assets #8

Management quality #5

Financial soundness #7

Long-term investment #9

Quality of products/services #2

Last edited by planeluvr; Mar 3, 2009 at 8:36 pm
planeluvr is offline  
Old Mar 3, 2009, 9:31 pm
  #25  
 
Join Date: Apr 2007
Location: PVD
Programs: CO Platinum, DL Gold, Former US CP Since They Invented It
Posts: 1,346
Originally Posted by planeluvr
These two are just STUNNING to me....

Completely shocking.
VanTheMan63 is offline  
Old Mar 3, 2009, 10:06 pm
  #26  
 
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Originally Posted by bkafrick
I know. The free hot meals and beverages and free pretzels is what makes me want to take an airline. Oh my...

I still dont get it. Who cares about all these free drinks and nuts. Why does that make them the most admired airline?
its far more than that, and I say this as someone who left CO and went back to UA, and remain happy with my decission.

Originally Posted by NoPlaceLikeHome
Just be sure to correlate the patterns of behavior by every carrier's CEO. For instance, when comparing CO and US, CO never cut their J and F cabins by as much as 60%. US did. CO never started charging for beverages. US did. CO never "expanded" internationally only by using the same number of a/c and reducing the number of days per week that they served long-served Europe destinations. US did. CO never let their lavatories and cabins be so uninhabitable that most flight attendants would not use the lavatories. US did.

The point is that CO and most other carriers except for US never went purposefully into the pit under the lead of the CEO. US did to such a degree that although they are now attempting half-heartedly to scratch their way back to where they were over 3 years ago, they still have a long way to go. "On time", because almost all carriers are so close to one another, is in no way a competitive advantage for them, or even a symptom of improvement efforts by them.

We will all know that they are committed to surviving when they add back that inch of pitch in Y and double their F and J cabins.

Until then, what they are doing is low end window dressing.


Anne


(and oh, I actually think that DL is more inventive at this point than CO, their reputation though has yet to recover from BKR... CO has a hard road to hoe come this summer when half of their network (NW) goes away for goo.
spin88 is offline  
Old Mar 3, 2009, 10:45 pm
  #27  
 
Join Date: Apr 2007
Location: PVD
Programs: CO Platinum, DL Gold, Former US CP Since They Invented It
Posts: 1,346
Originally Posted by spin88
and oh, I actually think that DL is more inventive at this point than CO, their reputation though has yet to recover from BKR... CO has a hard road to hoe come this summer when half of their network (NW) goes away for goo.
Maybe...but they pick up UA, right?

UA is a hundred-fold better airline than NorthWORST

Good God, NorthWORST stinks...

That airline is RIGHT up there with Screw S as far as I can tell...
VanTheMan63 is offline  
Old Mar 3, 2009, 10:48 pm
  #28  
 
Join Date: Jan 2005
Location: ZRH
Posts: 659
Originally Posted by planeluvr
They must be awful close. LCC is rated in the bottom 10 in 7 of the 9 categories.

I guess perception is reality.

Worst Top 10


Management quality #5


Quality of products/services #2

Would have thought they would have taken the cake as #1 in the "Worst Top Ten" on both of those.

Though I have no doubt that they'll find a way to get there, sooner rather than later.
goheelswks is offline  
Old Mar 4, 2009, 2:32 am
  #29  
 
Join Date: Sep 2000
Location: YYZ/YHM/BUF
Programs: AA Plat, HH Gold, MR Plat
Posts: 4,212
CO isn't all that it's cracked up to be. Award inventory is scarce, upgrades on longer flights are practically impossible, and most "short flights" are on commuter planes (YYZ-IAH on an ERJ..mmmmm). I usually fly from BUF - where CO cares so much about its customers, that they replaced ERJ flights with a bottom-of-the-barrel subcontractor and we all know what that led to a month ago.

US may be far from perfect, but at least I can rely on being upgraded and finding good award availability with Star Alliance.
FlyerAl is offline  
Old Mar 4, 2009, 7:44 am
  #30  
Original Member and FlyerTalk Evangelist
 
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,577
Originally Posted by treznor
Even if CO is the "most admired airline", they are seriously 1st in every category? Such uniform rankings across all categories seems very suspicious.
While CO is the most admired airline, they are not in the Top 50 for most admired companies overall, but Southwest is ranked #7 on that same list (but only #3 on the airline industry list). The difference between the lists is that the overall rankings surveyed executives, directors, and analysts across all industries while the industry specific rankings surveyed executives, directors, and analysts for the specific industry. Apparently non-airline executives, directors, and analysts put more weight in proftiability than those in the airline industry, which isn't too surprising I suppose.
Beckles is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.