Holding a Flight Waiting for Crew Transport

 
Old Jun 16, 08, 6:33 pm
  #1  
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Holding a Flight Waiting for Crew Transport

Last night I was scheduled to fly PHX->LAS->ICN with the first leg on US air.
Upon boarding we were notified that the flight is held since there is an "absolute need to wait for a pilot that has to fly an airplane from LAS to the east coast tonight".
The flight ended up arriving in Vegas an 1:15 behind schedule. I barely made my connection, but a few others missed their connections.
US could have sent the pilot on a Southwest flight that departed Phoenix an hour later.
While we were waiting the supervisor that was brought to handle the situation kept saying that this is an "absolute must" and that we are not entitled to any compensation.

Can an airline hold a flight for such a reason?
Can I file a complaint with the DOT/FFA? If yes where?

Thanks,
DLP
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Old Jun 16, 08, 6:50 pm
  #2  
 
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Originally Posted by DLPhoenix View Post
Can I file a complaint with the DOT/FFA? If yes where?

Thanks,
DLP
http://airconsumer.ost.dot.gov/escomplaint/es.cfm
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Old Jun 16, 08, 8:11 pm
  #3  
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The airline can hold a flight for any reason it deems necessary. But if you had missed your flight and had to pay $$$ to stay overnight or buy a meal while you waited for the next flight, then they you might have had a case for some renumeration.
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Old Jun 17, 08, 2:04 am
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Originally Posted by me4yankees View Post
Thanks
DLP
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