Speculation: How much longer until they close clubs?
Jul 23, 2008, 4:09 pm
#31
Join Date: Nov 2003
Location: AVL
Programs: AA EXP ; Cunard Plat
Posts: 4,211
Jul 23, 2008, 7:02 pm
#32
Join Date: Jan 2008
Programs: I fly too much and stay at too many hotels
Posts: 489
Consumer demand/protest?
Interesting - I had previously called the Corp office # to appeal the closings, got my case #, etc. (see other threads). As a last ditch yesterday, tried to e-mail the top of the chain club managers, (Constance et al) - all emails were returned as non-deliverable. Maybe they got the message and got sick of the complaints.
Jul 24, 2008, 3:54 pm
#33
Join Date: May 2008
Programs: US CP, HH Diamond, Marriott Silver.
Posts: 325
RDU Club...Saved!
I did not notice anyone else posting this official notice yet. I woke up this morning and found this message in my inbox. If I have overlooked a previous post, I apologize.
I wonder if any of our North Carolina Politicians who use RDU as their gateway to DC put some pressure on US to reverse this decision. I cannot imagine US Airways reversing this decision base wholly on customer input.
I called the club this morning and gave my congrats to the staff. I bet for the short term, the RDU US Airways Club will be the most accommodating club to their members in the entire Club system. The staff seemed amazed they were spared. If you’d like to call them and tell them how happy you are that this club will remain open, the phone number (thanks SkyTeam777) is 919-840-4680.
Dear Club member,
We're keeping the US Airways Club in Raleigh-Durham open
You talked, we listened
We've heard from many of you since our recent Raleigh-Durham Club closure announcement; and we've decided to keep the Club open. Your overwhelming responses made it clear that a Club location in Raleigh-Durham is important. We value your loyalty and opinion; and we want you to be satisfied with your Club membership.
If you've requested a refund as a result of the previous Raleigh-Durham Club closure announcement, and now wish to retain your membership, please contact a US Airways Club representative at 800-828-8522.
Thank you again for your feedback. We hope to see you in the Club soon.
Sincerely,
Fernand Fernandez
Director, Marketing Programs
I wonder if any of our North Carolina Politicians who use RDU as their gateway to DC put some pressure on US to reverse this decision. I cannot imagine US Airways reversing this decision base wholly on customer input.
I called the club this morning and gave my congrats to the staff. I bet for the short term, the RDU US Airways Club will be the most accommodating club to their members in the entire Club system. The staff seemed amazed they were spared. If you’d like to call them and tell them how happy you are that this club will remain open, the phone number (thanks SkyTeam777) is 919-840-4680.
Dear Club member,
We're keeping the US Airways Club in Raleigh-Durham open
You talked, we listened
We've heard from many of you since our recent Raleigh-Durham Club closure announcement; and we've decided to keep the Club open. Your overwhelming responses made it clear that a Club location in Raleigh-Durham is important. We value your loyalty and opinion; and we want you to be satisfied with your Club membership.
If you've requested a refund as a result of the previous Raleigh-Durham Club closure announcement, and now wish to retain your membership, please contact a US Airways Club representative at 800-828-8522.
Thank you again for your feedback. We hope to see you in the Club soon.
Sincerely,
Fernand Fernandez
Director, Marketing Programs
Jul 24, 2008, 4:35 pm
#34
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,970
This is GREAT NEWS! Im shocked this happened, finally a bit of happiness from Tempe! I fly primarily from GSO and often see our local congressmen and US Senator Burr in there. Maybe they had something to do with it too!
Will US be footing the bill for the completely new club in RDU's new terminal or will they stay in the old terminal?
Will US be footing the bill for the completely new club in RDU's new terminal or will they stay in the old terminal?