US Airways ranks first in on-time performance
May 7, 2008, 1:48 pm
#1
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US Airways ranks first in on-time performance
TEMPE, Ariz.--(BUSINESS WIRE)--May 7, 2008--For the third time in four months US Airways' (NYSE:LCC) on-time performance ranked first among the 10 largest U.S. carriers according to results released today by the U.S. Department of Transportation (DOT).
US Airways' on-time arrival rate of 79.1 percent for March also propelled the airline to the number one spot for the first quarter among the 10 largest U.S. carriers, with an on-time arrival rate of 78.3 percent for the first three months of this year. US Airways has ranked among the top three in on-time performance among the 10 largest U.S. carriers for the past four months. In March 2007, US Airways ranked last among the 10 largest U.S. airlines with an on-time performance rate of 55.5 percent.
"Today's top on-time performance results validate the substantial operational turnaround our airline is executing," said Scott Kirby, US Airways' President. "Our 36,000 employees are working together as one airline to deliver best-in-class reliability for our customers. We look forward to the challenge of continuing to lead the industry in on-time performance and to also deliver better performance in the other areas that our customers value."
US Airways pays $50 to employees in months when its on-time performance is in the top three of the ten largest U.S. airlines. The airline has paid out $50 to each employee for four consecutive months, for a total of $7.2 million.
US Airways' on-time arrival rate of 79.1 percent for March also propelled the airline to the number one spot for the first quarter among the 10 largest U.S. carriers, with an on-time arrival rate of 78.3 percent for the first three months of this year. US Airways has ranked among the top three in on-time performance among the 10 largest U.S. carriers for the past four months. In March 2007, US Airways ranked last among the 10 largest U.S. airlines with an on-time performance rate of 55.5 percent.
"Today's top on-time performance results validate the substantial operational turnaround our airline is executing," said Scott Kirby, US Airways' President. "Our 36,000 employees are working together as one airline to deliver best-in-class reliability for our customers. We look forward to the challenge of continuing to lead the industry in on-time performance and to also deliver better performance in the other areas that our customers value."
US Airways pays $50 to employees in months when its on-time performance is in the top three of the ten largest U.S. airlines. The airline has paid out $50 to each employee for four consecutive months, for a total of $7.2 million.
May 7, 2008, 2:45 pm
#2
Join Date: Apr 2008
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Doesn't surprise me much, I've noticied that many of my flights are arriving "early" over the last couple months. Not sure if that is just better performance, added time on the flights, or a combination of the two.
May 7, 2008, 3:00 pm
#3
Join Date: Jan 2006
Location: San Francisco Bay Area
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The flights I have taken in the past month often push back early and are very padded with extra time to compensate for ATC/operational delays.
May 7, 2008, 3:15 pm
#4
Join Date: Jan 2003
Posts: 111
Had a great flight from PHL - MUC.
We pushed back early, and arrived in Munchen early.
Two rounds of drinks in Envory before we left the gate.
Excellent service. Refurbished Envoy cabin. Great flight. Maybe things are beginning to turn around.
We pushed back early, and arrived in Munchen early.
Two rounds of drinks in Envory before we left the gate.
Excellent service. Refurbished Envoy cabin. Great flight. Maybe things are beginning to turn around.
May 7, 2008, 3:23 pm
#5
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Only one of the 6 segments on US that I have taken this year were delayed & that was due to a delayed incoming aircraft from CLT. Though many not-so-good things have been said about US, the on-time performance is usually excellent.
May 7, 2008, 7:13 pm
#6
Moderator: American AAdvantage & Marriott Bonvoy
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This is excellent news for US. ^
Operational reliability is 'Job One,' so it's nice to see much of an improvement.
Operational reliability is 'Job One,' so it's nice to see much of an improvement.
May 7, 2008, 9:39 pm
#7
Join Date: Jul 2000
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They actually trailed HI in the ontime rankings, although I suppose they don't count.
The bad news is that while they are getting you there ontime, they are still 3rd from the bottom (of the biggies) about getting your baggage there, trail only Delta in involuntary bumps, and have moved up from the bottom of the "DOT complaint rate" barrel to lead only--get this--UA in terms of the number of DOT complaints per 100k emplaned. You never get the full stuff from press releases or the local fancrowd here on FT.
Moving on up! Bonuses for all at Tempe. Kirby does not check luggage, apparently, or complain about it if he does.....
The bad news is that while they are getting you there ontime, they are still 3rd from the bottom (of the biggies) about getting your baggage there, trail only Delta in involuntary bumps, and have moved up from the bottom of the "DOT complaint rate" barrel to lead only--get this--UA in terms of the number of DOT complaints per 100k emplaned. You never get the full stuff from press releases or the local fancrowd here on FT.
Moving on up! Bonuses for all at Tempe. Kirby does not check luggage, apparently, or complain about it if he does.....
May 7, 2008, 10:10 pm
#8
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
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Posts: 8,116
They actually trailed HI in the ontime rankings, although I suppose they don't count.
The bad news is that while they are getting you there ontime, they are still 3rd from the bottom (of the biggies) about getting your baggage there, trail only Delta in involuntary bumps, and have moved up from the bottom of the "DOT complaint rate" barrel to lead only--get this--UA in terms of the number of DOT complaints per 100k emplaned. You never get the full stuff from press releases or the local fancrowd here on FT.
Moving on up! Bonuses for all at Tempe. Kirby does not check luggage, apparently, or complain about it if he does.....
The bad news is that while they are getting you there ontime, they are still 3rd from the bottom (of the biggies) about getting your baggage there, trail only Delta in involuntary bumps, and have moved up from the bottom of the "DOT complaint rate" barrel to lead only--get this--UA in terms of the number of DOT complaints per 100k emplaned. You never get the full stuff from press releases or the local fancrowd here on FT.
Moving on up! Bonuses for all at Tempe. Kirby does not check luggage, apparently, or complain about it if he does.....
But, this is progress. You can't deny that. Rome wasn't built in a day.
May 8, 2008, 12:36 am
#9
Join Date: Jan 2006
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It is just too bad management tore Rome down to have to build it back up again!
May 8, 2008, 3:31 am
#10
Join Date: May 2001
Location: MCO
Posts: 1,598
This is something to celebrate for a change with US. Good job US.
May 8, 2008, 6:47 am
#11
Join Date: Mar 2007
Location: BUF/LAS
Programs: US CP
Posts: 85
I don't want to sound whiny, but I have noticed a lot of extra time being built into the schedule. For example, I was on a flight from Buffalo to LaGuardia the other day, and it was listed as an hour and 15 minutes, or 75 minutes, when the flight time was 45 minutes. Now, let me tell you, there are not huge runway delays here in BUF, and a plane can be off the ground and in the air in just a few minutes. Adding what amounts to 2/3 extra of time onto the flight insured that they had an "on-time" landing, though they left about 30 minutes late. So color me a bit skeptical about this new math. However, I am pleased that things are apparently working a lot better.
May 8, 2008, 6:49 am
#12
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For once I can say, good job US!
May 8, 2008, 7:00 am
#13
Join Date: Feb 2008
Location: CLT
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I don't want to sound whiny, but I have noticed a lot of extra time being built into the schedule. For example, I was on a flight from Buffalo to LaGuardia the other day, and it was listed as an hour and 15 minutes, or 75 minutes, when the flight time was 45 minutes. Now, let me tell you, there are not huge runway delays here in BUF, and a plane can be off the ground and in the air in just a few minutes. Adding what amounts to 2/3 extra of time onto the flight insured that they had an "on-time" landing, though they left about 30 minutes late. So color me a bit skeptical about this new math. However, I am pleased that things are apparently working a lot better.
May 8, 2008, 7:03 am
#14
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Join Date: Jul 2003
Location: NYC (formerly BOS/DCA)
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Posts: 60,745
I don't want to sound whiny, but I have noticed a lot of extra time being built into the schedule. For example, I was on a flight from Buffalo to LaGuardia the other day, and it was listed as an hour and 15 minutes, or 75 minutes, when the flight time was 45 minutes. Now, let me tell you, there are not huge runway delays here in BUF, and a plane can be off the ground and in the air in just a few minutes. Adding what amounts to 2/3 extra of time onto the flight insured that they had an "on-time" landing, though they left about 30 minutes late. So color me a bit skeptical about this new math. However, I am pleased that things are apparently working a lot better.
I've been to Allentown, PA twice now on the way into LGA on beautiful clear days.
May 8, 2008, 7:05 am
#15
Join Date: Nov 2003
Location: MKE
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Posts: 3,293
As jaded as I am - I'm not going to spin this one. Good job US.