PCTraveler

Are stopovers permitted on a DM domestic ticket en route? The website says I need to call reservations. I called and was speaking with an agent on the phone and the person said that I was able to and was looking at schedules but then put me on hold and someone else picked up.

The second person I spoke to said that stopovers are no longer permitted.

Has anyone booked a stopover on US? I'm looking to go LAX-ORD with a stop in LAS on the return.

AZ Travels the World

You can do it, as long as you are flying LAX-LAS-ORD, which is certainly possible on US. Here's the rule (check under the "Stopovers" subhead):

PCTraveler

Thanks AZ. Now if I can only get a reservation agent to believe me.

loomis

I was just trying with a US agent to book a Hawaii RT using US miles on UA metal. When I tried getting a stopover in LAX on my return, continuing on to the Midwest a few days later, the telephone rep said that I could not because it was a circle trip.

Is that true OR is this one of those situations where I should hang up and try another agent? TIA!!

username

The language on their website leads me to think it is not permitted for domestic awards.

AZ Travels the World

I'm not sure what they mean by a "circle trip," but what I've recently learned is that a stop-over, specifically on partner award travel, can only be done on an international itinerary, not on a North American itinerary. So, I don't think you'll be able to book the stop-over you're looking to do. Just a week ago, I was working on an award ticket US to Canada, with many CP agents over a few day period, and not one of them would allow me to put a stop-over into the reservation. Each one said that you can do it on an international partner ticket, but not North America-only.

On their website, under Partner Travel it says the following:

So I don't know whether this was a change from the rules of two years ago, but it appears you're not going to be able to get this done, unless you find someone who doesn't know the rules so well.

AZ Travels the World

That's the definitive language I was looking for. It's consistent with what each agent told me. The US, including Hawaii, is in the same region, so a stop-over will not be allowed.

loomis

I went ahead and took it a step further and called US' on line help desk only to hear the same response as stated above. No luck.

I guess if you are new at accumulating Star Alliance carrier miles, all else being, equal you may want to chose UA since they do allow the West Coast stopover.