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-   -   hp.com won't let me book LAX-PHX. Tells me it's a "US" route! (https://www.flyertalk.com/forum/us-airways-dividend-miles-pre-consolidation-american-airlines/488285-hp-com-wont-let-me-book-lax-phx-tells-me-its-us-route.html)

zrs70 Oct 31, 2005 6:45 pm

hp.com won't let me book LAX-PHX. Tells me it's a "US" route!
 
Simple trying to book LAX-PHX. Website tells me, and I quote, "Pardon our Dust:The route you have chosen is currently only serviced by US Airways.
Visit usairways.com to book the selected trip."

Can this be accurate?

AZ Travels the World Oct 31, 2005 7:35 pm

I had the same problem today trying to book PHX-HNL-KOA.

FCYTravis Oct 31, 2005 9:01 pm

Works for me fine now... probably just one of those merger hiccups.

Oh, while we're talking about the Web site... will they let us friggin' type in airport codes already? I'm tired of spending five minutes scrolling through "more than 200 destinations around the world!" to look for an LAX-PHX flight.

AZ Travels the World Oct 31, 2005 9:11 pm


Originally Posted by FCYTravis
. . .Oh, while we're talking about the Web site... will they let us friggin' type in airport codes already? I'm tired of spending five minutes scrolling through "more than 200 destinations around the world!" to look for an LAX-PHX flight.

I totally agree. That tiny little window is truly a pain. :mad: Either open up the window like it used to be, or, better yet, allow us to type in our own codes.

alanh Oct 31, 2005 9:19 pm

Sigh. Classic user interface snafu -- a monster scrolling list.

In IE, you can type the first letter to jump to that portion of the list. In Firefox, you can type the first few letters: PHO to jump to Phoenix.

mallthus Nov 1, 2005 11:20 am

Speaking of Firefox
 

Originally Posted by alanh
Sigh. Classic user interface snafu -- a monster scrolling list.

In IE, you can type the first letter to jump to that portion of the list. In Firefox, you can type the first few letters: PHO to jump to Phoenix.

I continue to have major issues with the HP site in Firefox, especially when printing Boarding Passes (by default, they print at like 50% their normal size).

Anyone else having these issues?

DannyS Nov 1, 2005 12:34 pm

Neither website makes finding the least expensive ticket between two cities on a certain date an easy task.

Hopefully integration means, "throw both out and start over."

stewabr Nov 1, 2005 4:49 pm


Originally Posted by mallthus
I continue to have major issues with the HP site in Firefox, especially when printing Boarding Passes (by default, they print at like 50% their normal size).

Anyone else having these issues?

Yep, I've had the tiny boarding pass problem and also seat assignment fails much of the time on Firefox as well. I just use IE for the website. It isn't worth the trouble.

shell nyc Nov 1, 2005 6:02 pm


Originally Posted by mallthus
I continue to have major issues with the HP site in Firefox, especially when printing Boarding Passes (by default, they print at like 50% their normal size).

Anyone else having these issues?

I can't believe you get THAT far with Firefox on the HP site. I've just resigned myself to using IE for that page. Which, by the way, is actually pretty painless if you have IEView installed.

PhoenixCMC Nov 6, 2005 6:22 pm


Originally Posted by shell nyc
I can't believe you get THAT far with Firefox on the HP site. I've just resigned myself to using IE for that page. Which, by the way, is actually pretty painless if you have IEView installed.

I've had both the tiny boarding pass (HP still accepts it) and the seat assignment problem. Seat assignment seems to work now though.

LV702 Nov 6, 2005 10:49 pm

To the OP I got the same problem in both Firefox and IE. It had to do with the times I was selecting. It technicaly was a US route at that hour. Just an idea for you.


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