50k CC bonus points deposited in wrong account
Mar 30, 2015, 9:02 am
#1
Original Poster
Join Date: Nov 2010
Posts: 56
CC bonus points deposited in wrong account
About six weeks ago my wife and I both received new US Airways Dividend Miles Premier World Master Cards. Within 2 weeks my Dividend Miles account reflected the 50,000 sign-up bonus points. Yesterday I checked my wife's Dividend Miles account and she did not receive any bonus miles; however, my account received ANOTHER 50,000 points. Obviously my account was credited her miles by mistake.
Do I call the airline or CC company to resolve?
Do I call the airline or CC company to resolve?
Last edited by bluefive5; Mar 30, 2015 at 3:12 pm Reason: Correction
Mar 30, 2015, 9:30 am
#2
Join Date: Feb 2013
Location: Atlanta, GA
Programs: AAdvantage Platinum; Hilton Diamond
Posts: 239
So you'd like to know if the airline will help you commit fraud? Doubtful.
It's likely an issue with the card company. I'd say start there.
It's likely an issue with the card company. I'd say start there.
Mar 30, 2015, 12:41 pm
#3
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
The issue is, did Barclays get your accounts mixed up somehow, or was the wrong FF# (yours) provided when the application for your wife was made? I have to imagine it may have been the latter.
If the latter, don't draw Barclays' attention to this. Other credit card companies have not taken well when the wrong FF# (often a spouse's) was purposely provided during the course of an application.
If the latter, don't draw Barclays' attention to this. Other credit card companies have not taken well when the wrong FF# (often a spouse's) was purposely provided during the course of an application.
