[rant] Dear AA, please fire everyone at US
Feb 25, 2015, 9:48 am
#1
Original Poster
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,710
[rant] Dear AA, please fire everyone at US
This is how I feel after dealing with their useless Twitter team and call center on... seat assignment. Their attitude and unwillingness to help.
As a frequent user of AA, I like having access to US flights. But dear God, please get rid of all the undeserving idiots at US and replace them with the not-great-but-adequate AA ppl. I beg thee.
As a frequent user of AA, I like having access to US flights. But dear God, please get rid of all the undeserving idiots at US and replace them with the not-great-but-adequate AA ppl. I beg thee.
Feb 25, 2015, 9:54 am
#2
Join Date: Apr 2013
Location: ALB
Programs: AA EXP, HHonors Diamond, Nexus
Posts: 432
This thread should go over well.
Feb 25, 2015, 9:55 am
#3
Join Date: Apr 2013
Posts: 462
Well, at least it's clearly labeled as a rant.
Feb 25, 2015, 10:37 am
#4
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA
Posts: 10,066
I don't know if I'd judge an airline based on it's Twitter presence (or lack of). But in 25+ years flying US, I've never had a problem calling in about a seat assignment. And most of my other issues requiring a phone call have been taken care of to my satisfaction. Maybe I've just been lucky.
Perhaps you could give us some more details? And perhaps some AA veterans will chime in with stories of incompetent AA staff so we can come up with a combined list of the two airlines' bad apples to submit to Doug for termination.
Perhaps you could give us some more details? And perhaps some AA veterans will chime in with stories of incompetent AA staff so we can come up with a combined list of the two airlines' bad apples to submit to Doug for termination.
Feb 25, 2015, 10:37 am
#5
Join Date: Jan 2011
Location: Philadelphia, PA
Programs: AAdvantage Exec Platinum, Hertz #1 Club Gold Five Star, IHG Platinum, Marriott Gold, HHonors Silver
Posts: 2,038
How about providing some actual details of what happened instead of just saying "fire everyone!"
Feb 25, 2015, 11:08 am
#6
Join Date: May 2014
Programs: AA Platinum, Hyatt Globalist, Hertz President's Circle
Posts: 245
Your profile indicates you do quite a bit of flying -- there are always bad apples and I'm sure you've encountered more than a few. What happened here?
Feb 25, 2015, 11:20 am
#7
Join Date: Jan 2011
Location: PIT/LBA
Programs: I miss US Airways
Posts: 791
Haven't the twitter teams merged into one controlling both accounts now?
Feb 25, 2015, 11:39 am
#8
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
There will no doubt be plenty of opportunities in the months ahead for such (self-described) rants. In order to not have a forum filled with them, we have established a "rant" thread. You can find that here:
http://www.flyertalk.com/forum/us-ai...ould-they.html
/Moderator
http://www.flyertalk.com/forum/us-ai...ould-they.html
/Moderator