Targeted: Redeem at least 20K miles, get 25-50% back
Apr 9, 2014, 8:01 am
#121
Join Date: Aug 2012
Location: LGB
Programs: B6 Mosaic, AA GLD, Hyatt PLT, HHonors Gold, SPG Gold, Starbucks Gold
Posts: 88
Just to follow up, I emailed them, waited 2 weeks, they responded saying that there's something wrong with the system and that they'll automatically credit the miles early April, but I can email them again to have them manually deposit the miles if I need them sooner. I emailed them back, waited another 2 weeks, and the miles have now just posted.
Not very happy with US's email response times or the robustness of their systems. =(
Not very happy with US's email response times or the robustness of their systems. =(
Apr 10, 2014, 8:31 am
#122
Join Date: Jul 2011
Location: Orlando, FL
Posts: 196
Thanks, Skitch, for the info at the bottom of Page 7.
I completed my travel just before the March 31 deadline, last week. I should be getting 30K miles back. I'll write them today and see what happens.
I totally forgot about this thread. Glad I found it or I would be waiting for a while.
I completed my travel just before the March 31 deadline, last week. I should be getting 30K miles back. I'll write them today and see what happens.
I totally forgot about this thread. Glad I found it or I would be waiting for a while.
I'm going to call today.
Apr 12, 2014, 9:23 pm
#123
Join Date: Aug 2011
Location: The Phoenix Desert
Programs: Hilton Cubic Zirconia, Marriott Fools Gold
Posts: 1,692
Just had 2,700 miles post to my account as a "redemption bonus" (which is the same amount that was manually credited to my account in December). So for those of you that were able to get the miles the hard way, you might get an added bonus for your troubles. For those that were still waiting on them to post, they should be in your account now.
Apr 13, 2014, 10:49 am
#124
Join Date: Jul 2008
Posts: 476
I finished travel on 3/31 and 30,000 miles have already posted. Feel like I won the lottery.
Apr 14, 2014, 8:24 am
#125
Original Poster
Join Date: May 2010
Location: NJ
Posts: 1,389
Miles finally posted for my wife and me. 30K back for her (50% offer) and 25K back for me (25% offer). We redeemed 100K miles to Peru in Business in February.