Denied entry into US Club because I'm under 21?
Jul 26, 2012, 4:10 pm
#1
Original Poster
Join Date: Dec 2011
Location: BOS/BRU
Programs: UA 2P
Posts: 31
Denied entry into US Club because I'm under 21?
Is this something new? I figured with the membership age being 18 for US Clubs, they'd allow 18+ into their clubs. I just tried to get into a club with my UA membership, but was denied since I'm under 21. How does that make sense?
Granted, I shouldn't have the UA membership since their policy is 21, but they sold it to me anyways. Either way, it shouldn't be US's concern?
Granted, I shouldn't have the UA membership since their policy is 21, but they sold it to me anyways. Either way, it shouldn't be US's concern?
Jul 26, 2012, 4:29 pm
#2
Join Date: Mar 2010
Location: DCA, SEA, AUS
Programs: AA Plat, Marriott Gold
Posts: 260
Is this something new? I figured with the membership age being 18 for US Clubs, they'd allow 18+ into their clubs. I just tried to get into a club with my UA membership, but was denied since I'm under 21. How does that make sense?
Granted, I shouldn't have the UA membership since their policy is 21, but they sold it to me anyways. Either way, it shouldn't be US's concern?
Granted, I shouldn't have the UA membership since their policy is 21, but they sold it to me anyways. Either way, it shouldn't be US's concern?
Jul 26, 2012, 4:43 pm
#3
Join Date: Jan 2012
Location: BGM/ PHL
Programs: US (Silver, *A Silver), AA, Starbucks (Gold)
Posts: 2,242
Weird... only time I've ever had to show ID going into a club was if I didn't have my club card on me.
Jul 26, 2012, 5:14 pm
#4
Suspended
Join Date: May 2012
Programs: Choice Gold, Hilton Diamond, US CP
Posts: 334
Well if its the UA policy is that you have be 21 and over, then they are just enforcing that policy. You've already said you know you arent supposed to be a member.
And there is no double-standard here, US and UA have two different policies about who can and cant be a member. It would seem to me that US is enforcing the UA policy of who can be a UA Club member.
And there is no double-standard here, US and UA have two different policies about who can and cant be a member. It would seem to me that US is enforcing the UA policy of who can be a UA Club member.
Jul 26, 2012, 5:51 pm
#5
Join Date: Jan 2003
Programs: American Airlines Platinum, National Executive
Posts: 3,790
Just use a form of ID that doesn't include your age next time.
Problem solved.
Problem solved.
Jul 26, 2012, 7:19 pm
#6
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
Well if its the UA policy is that you have be 21 and over, then they are just enforcing that policy. You've already said you know you arent supposed to be a member.
And there is no double-standard here, US and UA have two different policies about who can and cant be a member. It would seem to me that US is enforcing the UA policy of who can be a UA Club member.
And there is no double-standard here, US and UA have two different policies about who can and cant be a member. It would seem to me that US is enforcing the UA policy of who can be a UA Club member.
Jul 26, 2012, 7:37 pm
#7
Join Date: May 2012
Location: Philadelphia Metro Area
Programs: US Dividend Miles
Posts: 57
Sadly this is yet another indication of the petty, nickle & dime attitude of US.
US doesn't see him as a customer, they see him as a spread sheet entry under liability. They look at the denial as 3 bags of pretzels, 2 bags of chips saved as opposed to a loyal FF'er who had he been granted entrance may have become a lifelong US customer.
US doesn't see him as a customer, they see him as a spread sheet entry under liability. They look at the denial as 3 bags of pretzels, 2 bags of chips saved as opposed to a loyal FF'er who had he been granted entrance may have become a lifelong US customer.
Jul 26, 2012, 9:18 pm
#8
Join Date: Dec 2006
Location: Washington, DC
Programs: US-CP, UA, Marriott Rewards, HHonors, Avis,
Posts: 4,549
Which airport? Some cities and states actually have liquor laws banning anyone under 21 from anything classed as a "bar." Which may be a restaurant or a lounge, depending on the class on the license.
Jul 26, 2012, 9:49 pm
#9
Join Date: Nov 2009
Location: Rhode Island
Programs: US Air, Hilton, Priority Club, AA, UA
Posts: 32
IN Massachusetts a minor (under 21) is not allowed to enter a bar unless in the presence of an adult over 21. Most Lounges have open bars, thus the City State laws require that carding be done at the front desk.
Jul 26, 2012, 9:51 pm
#10
Suspended
Join Date: May 2012
Programs: Choice Gold, Hilton Diamond, US CP
Posts: 334
Sadly this is yet another indication of the petty, nickle & dime attitude of US.
US doesn't see him as a customer, they see him as a spread sheet entry under liability. They look at the denial as 3 bags of pretzels, 2 bags of chips saved as opposed to a loyal FF'er who had he been granted entrance may have become a lifelong US customer.
US doesn't see him as a customer, they see him as a spread sheet entry under liability. They look at the denial as 3 bags of pretzels, 2 bags of chips saved as opposed to a loyal FF'er who had he been granted entrance may have become a lifelong US customer.
Jul 26, 2012, 9:59 pm
#11
Suspended
Join Date: May 2012
Programs: Choice Gold, Hilton Diamond, US CP
Posts: 334
Jul 26, 2012, 10:05 pm
#12
Join Date: Dec 2007
Posts: 3,607
Which location is definitely relevant. I recall there was some specific state where one airline had previously been cited and were at risk of losing their liquor license for the lounge if cited again. The rules vary heavily from state to state.
Also fwiw there was a long-running thread on the AC board you might find interesting about an SE (AC's top tier) member who wasn't allowed in the lounges because he was under 18. IIRC he got the policy changed for SEs in the end though he may be the only person it affected.
Also fwiw there was a long-running thread on the AC board you might find interesting about an SE (AC's top tier) member who wasn't allowed in the lounges because he was under 18. IIRC he got the policy changed for SEs in the end though he may be the only person it affected.
Jul 26, 2012, 10:32 pm
#13
Join Date: Nov 2005
Posts: 755
Pennsylvania it's illegal for someone under 21 to enter a licensed establishment unless accompanied by parent, guardian ... or an adult over 25.
I'm surprised that US would even sell a membership to someone under 21.
The LCB in PA has big fangs, and isn't afraid to use them. If they want you out of the alcohol business, they will find a reason to pull your license, and getting one in the first place is quite an ordeal.
I'm surprised that US would even sell a membership to someone under 21.
The LCB in PA has big fangs, and isn't afraid to use them. If they want you out of the alcohol business, they will find a reason to pull your license, and getting one in the first place is quite an ordeal.
Jul 26, 2012, 10:43 pm
#14
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
Jul 26, 2012, 11:24 pm
#15
Original Poster
Join Date: Dec 2011
Location: BOS/BRU
Programs: UA 2P
Posts: 31
Boston lounge. Just admitted into the PHX lounge, so there seems to be no problem here.
I've been admitted to the UA lounge in BOS, too. So I understand that I'm under 21, but it can't be the law since UA let me in and they don't have a cash bar, it's free. I didn't make much of a scene, since I do understand that UA sold me something they shouldn't have. However, the lounge guy said specifically that they do not admit under 21s to this lounge, despite me saying that US sells membership to 18+...
It just seemed strange to have such a double standard like that.
I've been admitted to the UA lounge in BOS, too. So I understand that I'm under 21, but it can't be the law since UA let me in and they don't have a cash bar, it's free. I didn't make much of a scene, since I do understand that UA sold me something they shouldn't have. However, the lounge guy said specifically that they do not admit under 21s to this lounge, despite me saying that US sells membership to 18+...
It just seemed strange to have such a double standard like that.