Silver upgraded 11 days out!
Nov 15, 2011, 4:18 pm
#1
Original Poster
Join Date: Jun 2011
Location: Upstate NY
Programs: SPG Plat50, Delta Silver, United Silver, Hilton Gold
Posts: 18
Silver upgraded 11 days out!
Lurker since 2008 but first post. Last week I gave my 6 year old trial silver status (having got 45 segments) as we have a family trip coming up and want to 'move-up' - he has his own PNR and the rest of the family are in another PNR (due to Mastercard buy one get 2 for $99) and can move-up for free on my silver status.
This morning, he received an e-mail stating that he did not have an upgrade on outbound flight this week but had a confirmed upgrade for return flight on 11/26. This is 10/11 days out. I checked US Airways site and he does have seat 1A.
He received another e-mail later in the day inviting him as a envoy passenger to go to the US Airways Club - this is a domestic upgrade from Florida to PHL!
Anyone else experience something like this?
This morning, he received an e-mail stating that he did not have an upgrade on outbound flight this week but had a confirmed upgrade for return flight on 11/26. This is 10/11 days out. I checked US Airways site and he does have seat 1A.
He received another e-mail later in the day inviting him as a envoy passenger to go to the US Airways Club - this is a domestic upgrade from Florida to PHL!
Anyone else experience something like this?
Nov 15, 2011, 6:04 pm
#2
Join Date: Feb 2011
Programs: AA Executive Platinum, Hyatt Globalist, HHonors Silver
Posts: 189
Lurker since 2008 but first post. Last week I gave my 6 year old trial silver status (having got 45 segments) as we have a family trip coming up and want to 'move-up' - he has his own PNR and the rest of the family are in another PNR (due to Mastercard buy one get 2 for $99) and can move-up for free on my silver status.
This morning, he received an e-mail stating that he did not have an upgrade on outbound flight this week but had a confirmed upgrade for return flight on 11/26. This is 10/11 days out. I checked US Airways site and he does have seat 1A.
He received another e-mail later in the day inviting him as a envoy passenger to go to the US Airways Club - this is a domestic upgrade from Florida to PHL!
Anyone else experience something like this?
This morning, he received an e-mail stating that he did not have an upgrade on outbound flight this week but had a confirmed upgrade for return flight on 11/26. This is 10/11 days out. I checked US Airways site and he does have seat 1A.
He received another e-mail later in the day inviting him as a envoy passenger to go to the US Airways Club - this is a domestic upgrade from Florida to PHL!
Anyone else experience something like this?
Enjoy the comforts of First Class. If an upgrade becomes available, we'll automatically upgrade you and a companion to First Class (when traveling in the same reservation). Complimentary upgrades may be awarded up to 2 days in advance.
* Complimentary upgrades are subject to capacity controls and exclude travel to/from Hawaii and Europe, South America and the Middle East. Full-fare (Y or B class) economy tickets may be upgraded anytime after ticketing. Companions must be booked in the same reservation and be processed at the same time as the Preferred member.
* Complimentary upgrades are subject to capacity controls and exclude travel to/from Hawaii and Europe, South America and the Middle East. Full-fare (Y or B class) economy tickets may be upgraded anytime after ticketing. Companions must be booked in the same reservation and be processed at the same time as the Preferred member.
-OM
Nov 15, 2011, 6:24 pm
#3
Join Date: Feb 2003
Location: Alexandria, VA - DCA
Programs: BA Gold, American Airlines, Marriott Plat, Hilton Diamond, IHG Diamond
Posts: 5,075
Tell your 6 year old to enjoy Rome!
FYI= FCO is Rome while MCO is Orlando!
Just kidding...
FYI= FCO is Rome while MCO is Orlando!
Just kidding...
Nov 15, 2011, 6:59 pm
#4
Original Poster
Join Date: Jun 2011
Location: Upstate NY
Programs: SPG Plat50, Delta Silver, United Silver, Hilton Gold
Posts: 18
Forgot to mention, even crazier is that he is on a saver reward ticket! I know that reward tickets are not normally eligible for upgrades.
Sadly for the kids its to the Miami area rather than MCO.
Sadly for the kids its to the Miami area rather than MCO.
Nov 15, 2011, 7:08 pm
#5
Join Date: Dec 2006
Location: Washington, DC
Programs: US-CP, UA, Marriott Rewards, HHonors, Avis,
Posts: 4,549
Check the account from which the miles were taken to pay for the ticket. I've once had a problem where the agent processing the award fat-fingered the account number, issuing a stranger's ticket from my DM account. Fortunately I caught the problem, and US resolved it quickly. It's possible your son's ticket somehow has the details of another passenger co-mingled.
Nov 15, 2011, 7:12 pm
#6
Original Poster
Join Date: Jun 2011
Location: Upstate NY
Programs: SPG Plat50, Delta Silver, United Silver, Hilton Gold
Posts: 18
Thanks dcpatti. Miles came from my account (and it has been debited the 20,000) so it doesn't seem like this could have happened in this instance.
Nov 15, 2011, 7:33 pm
#7
Join Date: Nov 2003
Location: AVL
Programs: AA EXP ; Cunard Plat
Posts: 4,211
Welcome to FlyerTalk, rw_cessna_flyer ^
Never heard of such a happening, but sometimes US IT does things we don't understand ... all part of the fun of flying US, hah.
Let us know what your 6-year-old likes more - the wider seat or the snack basket
Never heard of such a happening, but sometimes US IT does things we don't understand ... all part of the fun of flying US, hah.
Let us know what your 6-year-old likes more - the wider seat or the snack basket