APRIL 1, 2011 FC Improvements and Changes
#62
Join Date: Dec 2010
Location: Phoenix, AZ
Programs: US Airways Chairman's, Hyatt Platinum
Posts: 99
New salt & pepper sachets!
I hope the new salt and pepper sachets are a little more generous.
I always marvel at how someone managed to design the current sachets to dispense one grain of salt at a time!
I always marvel at how someone managed to design the current sachets to dispense one grain of salt at a time!
#63
Join Date: Jul 2009
Location: OKC (Oklahoma City), Oklahoma
Programs: Marriott Gold; IHG Platinum; Insomnia Cookies
Posts: 514
Actually... it wouldn't be too much of a technical challenge to include a small web server in the on-board Gogo hardware that would provide real-time flight information. You could then use your laptop, iPad, or phone to browse to a URL that gets re-directed to the on-board web server and from there you have a better moving map than you get on most any IFE system (as it could be interactive, letting you pick the view you want to see).
The next step could be a custom app Gogo app tied into Google Earth that would let you get a real-time 3D earth view showing where your plane is.
The only limitation would really be what the airline / FAA / TSA decides they don't want you to see.
The next step could be a custom app Gogo app tied into Google Earth that would let you get a real-time 3D earth view showing where your plane is.
The only limitation would really be what the airline / FAA / TSA decides they don't want you to see.
#64
Join Date: Jan 2007
Location: PHL-adjacent
Programs: AA Executive Platinum (but always US in my heart), HH Diamond
Posts: 3,344
#66
Join Date: Feb 2009
Location: PWM, BOS
Programs: AA EXP, Marriott Plat, Accor Plat+++
Posts: 850
OT Question: Do people need full power outlets, or would they people be ok with just USB ports to charge ipods, ipads, etc ? Just a curiosity of mine.
I realize for a laptop you need a socket, but would a USB be okay especially on the A321 which have wifi ?
Cheers.
I realize for a laptop you need a socket, but would a USB be okay especially on the A321 which have wifi ?
Cheers.
#67
Join Date: Apr 2005
Location: Washington, DC (DCA)
Programs: UA, AA, AS, SPG.
Posts: 3,463
USB would be nice but why limit people? Frankly the USB devices like iPads and iPods have better battery life than a laptop anyways and dont need to be charged to last for an entire transcon. I wish they would just put standard outlets at each seat. Until they do I'm content using the vacuum cleaner outlet.
#68
Join Date: Jan 2008
Programs: I fly too much and stay at too many hotels
Posts: 489
Inside the US, once Gogo is set up, why not just set up something through flightaware (http://flightaware.com/live/) or another service? You can see position, speed, estimated arrival, and so forth, which is what I recall on the moving map. Even better, you can follow other flights. And there would be no extra server.
#69
Join Date: Dec 2009
Location: CHA/TYS
Programs: The Mac Daddy of Heimlich County (and low-ball status)
Posts: 2,868
Actually... it wouldn't be too much of a technical challenge to include a small web server in the on-board Gogo hardware that would provide real-time flight information. You could then use your laptop, iPad, or phone to browse to a URL that gets re-directed to the on-board web server and from there you have a better moving map than you get on most any IFE system (as it could be interactive, letting you pick the view you want to see).
The next step could be a custom app Gogo app tied into Google Earth that would let you get a real-time 3D earth view showing where your plane is.
The only limitation would really be what the airline / FAA / TSA decides they don't want you to see.
The next step could be a custom app Gogo app tied into Google Earth that would let you get a real-time 3D earth view showing where your plane is.
The only limitation would really be what the airline / FAA / TSA decides they don't want you to see.
#70
Join Date: Jan 2008
Programs: I fly too much and stay at too many hotels
Posts: 489
How about this instead?
- Consistently enforced F class priority boarding with protected O/H space
- Clean cabins
- Uniformly attentive FC FA's
- Consistent PDB service
- FC lav for FC pax only - (I know many think this is elitist, but we are talking about a "buy up" FC product here - it is supposed to be more elite than Y
- Catered food options on flights longer than 2 hours
- Premium snack offerings, (note the use of the plural) on non-meal flights
- Branded glassware
- IFE on flights in excess of 2.5 hours
- FC power ports
- Complimentary newspapers
If you want me to consider it a first Class travel experience worthy of paying extra, then I have to get more value for my money than what I could get on another carrier.
#71
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
With all due respect, I think you're dillusional if you think adding an appetizer to a meal and using glass instead of plastic is going to be what makes a customer choose US over another airline or acutally results in them purchasing FC over coach if they're flying US anyway.
#72
Join Date: Aug 2001
Location: Phila, PA
Posts: 891
I always have extra salt and pepper tucked away, usually from McDonald's. I don'r even waste time in using the current ones. Could put out one's seat mate's eye while shaking them. Now, I would like an extra pat of butter. Is that too much to ask?
#73
Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,579
The amount of complaints you read here on FT does not necessarilly directly correlate to what actually impacts a flyer's choice of airlines, an analgous example is Delta's fake cheese, you'd think that fake vs. real cheese in the club was the critical factor in choosing ones airline from the discussions on that board in the past few years.
Glassware in FC on US and fake cheese in the DL clubs are issues that FT'ers like to talk about ... a lot ... but ultimately they have no real impact on whether someone flies the airline or not.
#74
Join Date: Jan 2004
Location: DCA
Programs: AA Executive Platinum
Posts: 2,085
Now if glassware in F (or the lack thereof) is someone's #1 priority when flying, then I'd imagine they are certainly in the minority.
Last edited by GotCalcio4; Mar 6, 2011 at 11:13 am
#75
Join Date: Nov 2009
Posts: 110
I suppose
Someone, somewhere, once, might have decided to opt against US FC because they use plastic, but if they did, that would have been the only time I'm sure. The reality of it is that service is an additive impression of lots of little details. And a plastic cup not a detail that reflects a luxury experience which is what FC is supposed to be.
Malcom Forbes once said the food in a restaurant always seems better when the bread in the basket is warm. Little details add up...
So while I personally don't really care at all what my drink is served in (although wine from a plastic cup never seems right) glassware in FC is a positive step IMHO because, along with the other little details, it shows US is actually attempting to field a competitive product which conveys a luxury experience. Most FFs I know don't consider the current US FC to be a "real" FC - an upgrade over coach to be sure - but not FC. And there's no way on earth anyone would choose the current US FC product over a competitive one based on the amenities. So good for US!
Except, as others have noted, the pre-packed snack basket sounds like a probable downgrade (if you're in row 3 anyway).
Malcom Forbes once said the food in a restaurant always seems better when the bread in the basket is warm. Little details add up...
So while I personally don't really care at all what my drink is served in (although wine from a plastic cup never seems right) glassware in FC is a positive step IMHO because, along with the other little details, it shows US is actually attempting to field a competitive product which conveys a luxury experience. Most FFs I know don't consider the current US FC to be a "real" FC - an upgrade over coach to be sure - but not FC. And there's no way on earth anyone would choose the current US FC product over a competitive one based on the amenities. So good for US!
Except, as others have noted, the pre-packed snack basket sounds like a probable downgrade (if you're in row 3 anyway).