honu

Ok, we have these somewhat complex itineraries that include TG, AC, LH, and TK. I noticed an involuntary sched. change on the last segment (TG BKK-MEL). It changed from the day flight to the red-eye even though both flights are still scheduled to fly in June - so I called to accept the changes (as it happens, the red-eye might work better for us anyway). The agent put me on hold, in order to (her words) "Clean up the record - there are some double flights here". A cold shiver went down my spine, but I waited, and now the US record looks in order and doesn't have the "There has been a schedule change, please call" line.

However, when I plugged the ticket # into the Saudia booking engine, I noticed that the TG flights are all under "Airport control" instead of "open for use" (as are the non-TG segments), and the TG segment that had changed from day flight to red-eye is still a day flight according to Saudia. Is there a time lag before Saudia's engine can see the changes? Also, when I plug the AC locator into the AC web site, I get the updated itinerary, with the red-eye TG segment (as it appears in the US web site). TG reservations are closed until tomorrow, and they have very limited hours on the weekend, so should I worry until then or is this nothing more than a hiccup?

I wasn't able to verify my current TG segments on the TG web site even using their locator, but I think that might be because it's ticketed by US.

KL803

"airport control" a.k.a. CTRL is nothing to worry about, see my post here.

There is a workaround for getting the PNR (amadeus) from TG: just follow the instructions from my previous post.

I hope it all works out.

honu

Thanks. I tried checking my itinerary using TG's PNR, but the Thai Airways web site doesn't seem to recognize it? Are my TG segments hopelessly messed up? Also, the last TG segment according to the Saudia web site is different than what I have when I look at the record on the US or AC web sites. Which one is right?

Happy

Dont know about US booking. But in my experiences with UA awards which have "100 reissues" using an US agent's word 2 nights ago when she straightened a misconnect caused by US schedule change, the Saudia site correctly shows the LATEST issued tickets details. The previous ticket number would show Exch/Reissue, when the latest ticket number would show either Airport Control or Open for Use.

I have 2 UA awards that all partner flights including US's are Airport Control, but oddly enough, TK segments are Open for use when TK does not even show the reservation on its own site (no such ability).

I am surprised you could see your US award on AC site which refuses to show my UA award as "not booked with AC directly".

honu

I can only see the two segments before and after my AC segments, so a partial itinerary. And it doesn't agree with what I see on Saudia. Bummer... I will have to wait until TG reservations opens to find out which segment they think I'm flying (if any).

travelislife

If your ticket was reissued you might have a new ticket number, so check that out.

arcticbull

Partner airline confirmation numbers (especially when the ticketing airline uses a different reservation system than the partner in question) you will only see 1 or 2 flights either before, after or both. They all see the same eTicket and this means nothing. Totally normal.

Saudia looks up your eTicket which is separate and distinct from the many PNRs you have. It should sync up with the top-level PNR (the one from the issuing airline, US Airways). The rest don't matter at all so long as the operating airlines all see their own respective flights.

honu

Yes, I am using the new ticket number, that's why I'm worried: on that ticket number US shows that I'm on the BKK-MEL red eye, but Saudia shows I'm still on the day flight. The TG web site won't show my ticket at all when I try to use the TG PNR I have. I can't figure out what's happening... Is it possible that the reissuing hasn't happened yet, so US is showing an old ticket number but the new itinerary (this is the second reissue because of schedule changes)?

WillyP

Thanks Captain. Looks like I need to go back to the drawing board on this one. I think a stopover in GUM on the way to ICN, then a seperate award to TKK from GUM might work best.

Thanks to all for the feedback.

mizzou1

Would that be possible to make this reservation:
EWR>>ITO:5days as destination>>HNL:5days as stopover>>EWR

HNL is a hub for HA. Would that be possible to add a stopover in HNL en route to return to EWR?

ianp

I suggest you just give TG reservations a call , they will be able to confrim which flights they have you booked on and what PNR number they hold for your booking.

Air Rarotonga

Most probably not, as HA is no *A airline (hub)... Try it, YMMV... If not successfull, just book EWR-ITO /- HNL-EWR as an openjaw and buy separate tickets for the flight ITO-HNL...

andie73

This is not possible, because ITO-HNL not supported by Star Alliance. Open jaw worked as well. Also few months ago I make stopover in HNL on route NRT-ORD.

travelislife

Hmm. What comes up when you put the ticket number in to Thais meal reservation system as detailed above? Is it the same PNR shown as what you have? Note: this is not using your PNR on Manage My Booking.

Love_to_Travels

Is this routes valid SFO-PEK (stopover)- PEK-ICN (destination) - TPE -SFO for 90k miles on business class?