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Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]

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Old Oct 14, 2013, 4:55 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: NewbieRunner
Update 08APR2014: Star Alliance Awards must have been booked by March 30, 2014. They are no longer available through US. This thread is mostly useful for historic purposes, and discussing issues such as schedule changes/route changes that affect FTers existing *A awards booked before 3/31/2014.

Discussion on using US miles to book oneworld awards is available here.

If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.

------------------------

Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.

  • Award travel must be wholly on American Airlines or a combination of American Airlines and US Airways.
  • American Airlines awards cannot be combined with any of our current partner.
  • American Airlines award travel chart (PDF)

Please see the devoted thread on using US miles to book AA here.
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Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]

 
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Old Oct 18, 2013, 6:10 am
  #18421  
 
Join Date: Oct 2011
Location: LON SIN HKG
Programs: AA, SPG, Hh, Amex MR, Marriott, ICH, VA, CC, LH
Posts: 433
Inventory question

Recently I was looking at a redemption on flights with LH. I see that a seat is available with UAL but when I enquire with Usair thy do not have it.

I wonder is it unusual for the UAL / USAir to have different availability to another operator's awards?
Flying Bat is offline  
Old Oct 18, 2013, 6:19 am
  #18422  
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Join Date: Jun 2001
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Posts: 7,657
Originally Posted by Flying Bat
Recently I was looking at a redemption on flights with LH. I see that a seat is available with UAL but when I enquire with Usair thy do not have it.

I wonder is it unusual for the UAL / USAir to have different availability to another operator's awards?
It's not unusual. It's a fact. UA and US are separate companies.
Also, UA has a much closer business relationship with LH than does US and shares revenues on TATL routes.
UAPremExecflyer is offline  
Old Oct 18, 2013, 6:23 am
  #18423  
 
Join Date: Dec 2005
Location: Formerly BUF but now PHL
Programs: AA Platinum Pro
Posts: 327
If you are looking for LH F awards US Airways does not allow redemption of them (as of the beggining of 2013). If you are looking for Y awards check out the *A award booking thread. You will see that you are not the only one with this issue.

http://www.flyertalk.com/forum/us-ai...rged-1228.html
Buffaloflyer is offline  
Old Oct 18, 2013, 6:23 am
  #18424  
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Location: DCA
Programs: UA US CO AA DL FL
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It's absolutely routine. Just because two carriers happen to have a marketing alliance in *A, doesn't make them the same company. UA takes care of its MP members as a priority over other *A and US does the same with its DM. Even UA & LH which actually revenue share on some TATL routes take care of their own first.
Often1 is offline  
Old Oct 18, 2013, 8:03 pm
  #18425  
 
Join Date: Nov 2011
Posts: 6,385
Originally Posted by LHR/MEL/Europe FF
no... well...no one that has written about it!

there was discussion a long time ago right after LH F first became unavailable that some people were having success with long sells... then there was an instruction to agents expressly prohibiting long-sells for LH F.

we haven't has a report of LH F since that instruction was issued*



* with one caveat that someone running a points booking service says they were able to get LH F with no problems simply by asking for it... but that was a once off and never explained.
maybe there's a secret to getting it nobody wants to disclose...
yerffej201 is offline  
Old Oct 18, 2013, 10:48 pm
  #18426  
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Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
Originally Posted by yerffej201
maybe there's a secret to getting it nobody wants to disclose...
it's specifically excluded and I don't want to be the one asking an agent to do something they're not allowed to do (don't want them getting into trouble).

LH F is available cheaply via lifemiles if you want it.

that being said... if I was a USDM elite, having out in the hard yards flying for my points I would be upset if someone was able to get LH F while I couldn't.

but as a buyer of USDM miles, I'm happy with the fairly minor inconvenience of not being able to get it.
LHR/MEL/Europe FF is offline  
Old Oct 19, 2013, 8:57 pm
  #18427  
soy
 
Join Date: Dec 2008
Location: DUB-BOS
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Posts: 3,690
Originally Posted by LHR/MEL/Europe FF
it's specifically excluded and I don't want to be the one asking an agent to do something they're not allowed to do (don't want them getting into trouble).

LH F is available cheaply via lifemiles if you want it.

that being said... if I was a USDM elite, having out in the hard yards flying for my points I would be upset if someone was able to get LH F while I couldn't.

but as a buyer of USDM miles, I'm happy with the fairly minor inconvenience of not being able to get it.
I am not too bothered about LH F.....but if LH in general is being restricted, then that is a problem, especially for anyone in Europe as many times you will need to use LH, even if only to connect to another *A partner.
soy is offline  
Old Oct 19, 2013, 9:17 pm
  #18428  
 
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
Originally Posted by echino
I've been unable to get a long sell on LH Y! Spoke to about 10 different agents. Gave up and used LM.
No kidding. I just want a stupid intra-Europe LH flight in C or Y. Don't care.

No can do. One agent actually N/N requested the seat, told me it was available, but refused to book it. Made up a bunch of crap about how they've only allocated a specific number of seats to US, and that it would be STEALING from LH to book that seat.

What a crock.
hobo13 is offline  
Old Oct 20, 2013, 2:59 pm
  #18429  
 
Join Date: Jan 2010
Programs: AA PLT the rest, Kettle Power
Posts: 667
Any insight on close in ANA J/F opening up US/JP? I'm looking at Dec 20/21/22 and hoping I can amend my current reservation later in Dec. I've looked and can't get a good read on this. Anyone have any insight?
TGGDEL is offline  
Old Oct 20, 2013, 5:06 pm
  #18430  
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Location: SEA, but up and down the coast a lot
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Originally Posted by TGGDEL
Any insight on close in ANA J/F opening up US/JP? I'm looking at Dec 20/21/22 and hoping I can amend my current reservation later in Dec. I've looked and can't get a good read on this. Anyone have any insight?
Why would the US forum have great insight into NH award availability patterns?

There's also the tiny problem that even if NH availability opens up, domestic availability to connect you to your flight is going to be lousy, because everyone and their uncle is flying home for the holidays. I wouldn't count on any availability for domestic segments, so you'd better be flying out of an NH destination. Is there a specific city you are targeting, or are you fine with (since you didn't say, I'm picking cities out of a hat) your EWR-NRT-XXX award turning into a SFO-NRT-XXX award, and having to come up with a way to get across country on short notice?
eponymous_coward is offline  
Old Oct 20, 2013, 5:09 pm
  #18431  
 
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
Does US really not refund award ticket fees? Flight change caused an illegal connection and no options exist that I'm currently willing to take. They're happy to refund mileage without a fee, but claim award processing fee is non-refundable?
DC777Fan is offline  
Old Oct 20, 2013, 6:14 pm
  #18432  
 
Join Date: Jan 2010
Programs: AA PLT the rest, Kettle Power
Posts: 667
Originally Posted by eponymous_coward
Why would the US forum have great insight into NH award availability patterns?

There's also the tiny problem that even if NH availability opens up, domestic availability to connect you to your flight is going to be lousy, because everyone and their uncle is flying home for the holidays. I wouldn't count on any availability for domestic segments, so you'd better be flying out of an NH destination. Is there a specific city you are targeting, or are you fine with (since you didn't say, I'm picking cities out of a hat) your EWR-NRT-XXX award turning into a SFO-NRT-XXX award, and having to come up with a way to get across country on short notice?
Ok, faire enough. Some more details:

Willing to fly from almost any port, willing to buy if needed tixs to that port. Live in NYC. So Ord, NYC, IAd, Bos are all good options. West coats is fine too.
I'm simply wondering if anyone has experience booking ANA j/f tickets on these routes close to departure.

Thanks!
T
TGGDEL is offline  
Old Oct 20, 2013, 6:40 pm
  #18433  
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Programs: Oceanic Airlines Gold Elite
Posts: 20,387
Originally Posted by TGGDEL
Ok, faire enough. Some more details:

Willing to fly from almost any port, willing to buy if needed tixs to that port. Live in NYC. So Ord, NYC, IAd, Bos are all good options. West coats is fine too.
I'm simply wondering if anyone has experience booking ANA j/f tickets on these routes close to departure.

Thanks!
T
There may be F/J that opens up late. That being said, you're taking a horrible gamble with a separate ticket in late December during the peak of holiday flying (where you wouldn't be protected if things go bad, and flights will be hard to rebook, even if you have status); bad weather out of NYC (a not uncommon occurrence) or at your destination will **** you unless you pad the schedule by a lot. I'd fly in the day before... and is going from whatever you booked to NH J/F really worth eating up an extra day of travel time?
eponymous_coward is offline  
Old Oct 20, 2013, 7:18 pm
  #18434  
 
Join Date: Jan 2010
Programs: AA PLT the rest, Kettle Power
Posts: 667
Originally Posted by eponymous_coward
There may be F/J that opens up late. That being said, you're taking a horrible gamble with a separate ticket in late December during the peak of holiday flying (where you wouldn't be protected if things go bad, and flights will be hard to rebook, even if you have status); bad weather out of NYC (a not uncommon occurrence) or at your destination will **** you unless you pad the schedule by a lot. I'd fly in the day before... and is going from whatever you booked to NH J/F really worth eating up an extra day of travel time?
Good point, I usually pad my connection times by quite a bit, UA taught me that. And fair point on the weather. My existing ticket leaves dec 25, I'm now able to leave dec 20/21/22, which would be great, so would actually have more vacation time. This would add TYO for a few days at the beginning of the trip. And F would be sweeeeet!
TGGDEL is offline  
Old Oct 21, 2013, 7:05 am
  #18435  
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Join Date: Apr 2008
Posts: 1,151
Is there a better way to estimate taxes/fees than the UA site? It keeps giving me errors.

I'm trying to figure out how much it would cost, simply in taxes and fees, to add VIE (on OS) to a US-FRA-(VIE)-CDG-FRA-US itin, in F.

Thanks!
LM225 is offline  


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