Cant find my reservations online???
Jul 2, 2005, 8:38 am
#1
Original Poster
Join Date: May 2004
Location: Raleigh-Durham
Programs: HH Diamond; Marriott Gold; AA Platinum
Posts: 758
Cant find my reservations online???
Hello all,
We will be flying US Airways for the first time to Gatwick from Charlotte and my travel agent booked us the tickets. Well, I can pull up the reservation on mytripandmore site, however when I try to pull it up on the US Airways website using their reservation code it is giving me an error message. I called them and they can pull up our reservations and the agent assigned us seats online, but I still cannot see our reservations on their website. Is this normal? Can i do online check-in even though I cannot see our reservations online?
Any ideas, comments or suggestions would be welcome on what to do or what to expect.
Thanks,
D.
We will be flying US Airways for the first time to Gatwick from Charlotte and my travel agent booked us the tickets. Well, I can pull up the reservation on mytripandmore site, however when I try to pull it up on the US Airways website using their reservation code it is giving me an error message. I called them and they can pull up our reservations and the agent assigned us seats online, but I still cannot see our reservations on their website. Is this normal? Can i do online check-in even though I cannot see our reservations online?
Any ideas, comments or suggestions would be welcome on what to do or what to expect.
Thanks,
D.
Jul 2, 2005, 9:21 am
#3
Join Date: Dec 2003
Location: DC|NYC
Programs: UA GS, DL Plat, Marriott Bonvoy LIfetime Titanium/SPG refugee, Hertz Prez, Amtrak Select
Posts: 3,201
You'll note on the homepage that it specifies "usairways.com reservations" (I'll save for another thread the fact that they re-named the button instead of fixing the problem! 
), meaning, as noted, you can only view reservations made at the website. However, below that, if you go to "itinerary/receipt," you can pull up your reservation using the record locator.
), meaning, as noted, you can only view reservations made at the website. However, below that, if you go to "itinerary/receipt," you can pull up your reservation using the record locator.
Jul 2, 2005, 7:38 pm
#4
FlyerTalk Evangelist
Join Date: Oct 1999
Location: So Fla & NYC
Programs: DL DM/2MM, UA MM, BV LT Titanium, HH Diamond
Posts: 23,766
Can't this OP find her phone or TA reservation on www.virtuallythere.com or am I missing something?
Jul 3, 2005, 8:05 am
#5
Original Poster
Join Date: May 2004
Location: Raleigh-Durham
Programs: HH Diamond; Marriott Gold; AA Platinum
Posts: 758
Originally Posted by monitor
Can't this OP find her phone or TA reservation on www.virtuallythere.com or am I missing something?
Sorry if U had not been clear enough...
D.
Jul 3, 2005, 9:34 am
#6
Join Date: Apr 2004
Programs: AA EXP, HH Gold,MR Gold, Avis CHM
Posts: 2,300
Originally Posted by monitor
Can't this OP find her phone or TA reservation on www.virtuallythere.com or am I missing something?
Jul 3, 2005, 12:56 pm
#7
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
FWIW, I have to use an AMEX Travel online booking tool for all my corporate travel. When it generates a trip, I get two Sabre record locators - one for the whole trip, and one specific to the airline. Virtually There does work for the overall AMEX locator, but not for for the airline-specific locator.
Aug 21, 2005, 4:45 pm
#8
Join Date: Aug 2003
Location: Washington, DC
Programs: AA GLD (1MM), DL GLD, Marriott Plat, RCL D+, X Elite
Posts: 3,229
A slight variation on this topic....
I have myself and lady astrojets booked on a flight to FLL Labor Day weekend. About 50% of the time, if I go to usairways.com and look at the reservation, lady astrojets' name will have disappeared from the reservation display on usairways.com, but it still shows both seat assignments. Better yet, the "Apply Upgrade" button will appear. When I go to virtuallythere.com, both of us show up in the res. I finally called reservations, and they verified that we are both in the reservation, and out upgrades have been requested. But it's still a little disconcerting. Anyone else have the problem of the disappearing companion from your usairways.com reservations?
Nov 18, 2005, 2:09 pm
#9
Join Date: Sep 2005
Location: Now in SLC
Programs: DL GM 1MM, MR LT Titanium
Posts: 4,107
Found this by search...thanks!
Originally Posted by phlwookie
FWIW, I have to use an AMEX Travel online booking tool for all my corporate travel. When it generates a trip, I get two Sabre record locators - one for the whole trip, and one specific to the airline. Virtually There does work for the overall AMEX locator, but not for for the airline-specific locator.
.
Nov 18, 2005, 5:19 pm
#10
Join Date: Dec 2004
Location: CLT - daily decks
Programs: AA EXP
Posts: 190
Originally Posted by flyastrojets
Anyone else have the problem of the disappearing companion from your usairways.com reservations?
Nov 18, 2005, 6:26 pm
#11
Join Date: May 2005
Posts: 347
Originally Posted by LoganFlyer
So does this mean that if I used AMEX on-line, I can't change my seat on-line? I'd hate to have picked a great seat only to lose it without realizing it .
.Where you book doesnt matter if you can check in online.
Where you book does matter regarding your seat assignment - if AmEx lets you pick any seat (and it is pretty good about warning seats that will get moved due to freq flyers and blocking certain seats) then tries to book but cant get the seat, I've found it will put you in a nearby seat...
The best thing is to book thru whomever, get the record locator and call reservations and pick/confirm your seat.
Regards,
Mike
Nov 18, 2005, 8:03 pm
#12
Join Date: Sep 2005
Location: Now in SLC
Programs: DL GM 1MM, MR LT Titanium
Posts: 4,107
Originally Posted by nekbet
Can you change your seat online now once booked? Or are you referring to the online checkin point where you can pick your seat?
Where you book doesnt matter if you can check in online.
Where you book doesnt matter if you can check in online.
--Brian B. :-)
