jimcfsus

IIRC, Channel 9 is at the descretion of the captain. If he doesn't want it on, it won't be. Then again, the few flights I've had on UA have had it on.

US AIRWAYS FAN

I don't know about you but I have never, NEVER paid 200 bucks to fly DCA LGA. That must be a walk up last minute fare because I have gotten several for 98 r/t. I think the most I have paid is 130 r/t (before taxes). I take that route several times a year..but always buy 2 weeks out as well.

fly747first

No offense, but do you guys ever read? As stated at usairways.com:

Beginning June 1, 2004 US Airways will make the following changes to its complimentary beverage service:

Flights between 0 - 224 miles - No beverage service

Flights between 225-399 miles - Limited beverage service

Flights of 400 miles or more - Full beverage service



Now, BDL - PHL is just 195 miles, so obviously it does not qualify for beverage service in Y Class under the US Airways guidelines.

PHL - PIT should have gotten a "limited beverage selection" since it is 268 miles.

The FAs on the first leg-- BDL - PHL were definitely not being lazy.

JS

Where is this stated at usairways.com? I just queried the page and found the following:

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You don't honestly expect people to click on every single link and read every word on the entire website to get the latest information on beverage service, do you?

mersk862

I didn't see anything about June 1, 2004 on there - all it says is June 1 - for all I know, it could be a policy that will be placed into effect on June 1, 2005. Anyway, on my most recent US mainline flight, PHL-BOS, a 280 mile flight, we had a full beverage service - of course, on an A321 with only 40 passengers, it's not all too hard to do a full beverage service, even on a 45 minute flight. My next US trip where this would apply is in May (my trip in a couple of weeks is on the Shuttle) - GSO-CLT-MSY and back...I'm expecting nothing on the GSO-CLT flights, but maybe a little coffee would be nice on a 550 am flight (although the next morning I'm on a 525 am GSO-MCO flight...that should be even more fun).

jcooke

No, intuitively one would look under "Inflight Services", as that what a beverage service is. Not knowing where to find it took me less than 1 minute to find it and I hate how the website is laid out for finding information.

-JC

Scottie

The beverage service changes put in place last June are not being implemented consistently, because on the return flights (I'm the OP) last Friday night, both PIT/PHL and PHL/BDL had "limited beverage service". Seems discretionary (arbitrary?) to me, and probably a reflection of load.

jcooke

It has varied since they day they implemented it. Most of the times its worked to our favor on the flights that I've been on so I will not complain one bit.

-JC

mileshound

Post #8 has the link.

There was a dicussion about this when we got the email last may/June. If the search feature was working I would find it.

JS

That doesn't explain why the same route gets a beverage service in one direction but not another. It doesn't seem to be correlated with passenger load (nor should it, as that leads to inconsistency of service). I recall some flights where it was the opposite, getting service one way on a full flight but nothing the other direction on a half full flight.

tvl4free

Im in PIT just outside the Club writing this and just off of US 54 LAX to PIT this morning.

This is a red-eye and a long trip. No beverage cart service AT ALL was offered. No bevs just after lift off, no morning coffee or OJ. No nada from the cart! FA said that passengers don't like being awakened so they weren't doing it.

In all fairness, there was water at the back, and one FA did walk the cabin and handed out a bottle if requested.

What's going on here? Im totally dehydrated!

JAXPax

So you talked to the flight attendant, and did see water being run out, but you didn't think to ask for a beverage?

longing4piedmont

Your defense here is weak. Since when does a customer have to go out of his way to ask for service? Push the cart up the aisle and ask those awake if they would like a beverage.

There is NO excuse for this lack of service.

JAXPax

I'm not defending US. I'm sorry if having any sort of attitude outside of bashing US and continually mouthing off about how awful things are to the press isn't welcome here.

The passenger complains of being dehydrated. Whether US provided a beverage service or not (which they should have, and those flight attendants should be reported for not offering one on such a lengthy flight, red-eye or not), the passenger says the flight attendants did offer water and it seems may have offered other beverages on request.

What's more important to the passenger? Staying hydrated or steaming in his seat over the beverage cart not rolling up the aisle? The lack of a beverage service offering is unacceptable. However, if he experienced that much discomfort from being dehydrated and didn't see it appropriate to state this and ask for a beverage, that's partially his fault.

longing4piedmont

Is your last name Crellin by any chance?