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New changes to the upgrade process.

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Old Sep 21, 2004, 11:29 pm
  #46  
 
Join Date: Sep 2001
Location: Hyderabad
Posts: 4,843
US gold here.

US3032 9/24 DTW-PHL not-upgradeable (express flight)
US1207 9/24 PHL-BWI upgraded at window
US 254 9/25 BWI-PHL upgraded at window
US 577 9/25 PHL-SFO upgraded at window
US 266 9/25 SFO-PIT upgraded at window
US 520 9/26 PIT-BWI upgraded at window
US 1181 9/26 BWI-PIT upgraded at window
US 3093 9/26 PIT-DTW not-upgradeable (express flight)

I was quite happy that the transcons cleared at the 3-day window. I picked up one of the $143 BWI-SFO tickets and am doing a same-day turn (13 hours in SFO). I had to pay $150 to get the ticket from DTW-BWI, but it's worth it for ~25,000 miles and many hours of open bar in the sky. This will also put me within 5,000 miles of CP (already getting double status on these flights).

It might also be worth noting that all flights look to be quite empty up front and in back.

Last edited by johnep1; Sep 23, 2004 at 9:53 pm
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Old Sep 22, 2004, 4:41 am
  #47  
 
Join Date: Feb 2004
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For CP + companion (US4)

9/24 US 1421 LGA-CLT cleared at window
9/24 US 0877 CLT-SXM hasn't cleared yet

9/26 US 0878 SXM-CLT hasn't cleared yet
9/26 US 0260 CLT-LGA cleared at window

The Caribbean legs were both showing F5 up to last night, so I'm pretty sure I'll get the upgrade. Unfortunately it probably won't be without the gate dance...
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Old Sep 22, 2004, 4:52 am
  #48  
 
Join Date: Jul 2004
Location: Honolulu, Hawaii
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Posts: 1,928
Can anyone tell me what US Airways is doing differently so that people do clear? This is a nice change.
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Old Sep 23, 2004, 12:44 am
  #49  
m44
 
Join Date: Sep 2004
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PHL to PHX regularly no upgrade for CP on MON, TUE

MON and TUE on PHL-PHX route on 319 metal and now on 320 - no luck even though I am usually no 1 for upgrade. Seats are blocked most of the time at 7 day. Last time I flew I was no 1 and I checked before leaving for the airport there were 3 seats open. I did not get the upgrade. And it happens almost all the time at PHL.
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Old Sep 23, 2004, 6:36 am
  #50  
 
Join Date: May 2002
Location: Virginia
Posts: 85
Originally Posted by m44
MON and TUE on PHL-PHX route on 319 metal and now on 320 - no luck even though I am usually no 1 for upgrade. Seats are blocked most of the time at 7 day. Last time I flew I was no 1 and I checked before leaving for the airport there were 3 seats open. I did not get the upgrade. And it happens almost all the time at PHL.
Are you flying direct from PHL-PHX? If so, then those that are connecting to PHL are probably ahead of you if they checked in 24 hours before the flight.
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Old Sep 23, 2004, 7:45 am
  #51  
 
Join Date: Jul 2003
Posts: 4,531
Transcons at the Window!

All cleared at the 3-day window (of course, no "email" provided, but thank you virtually there). ^
PHL-LAX 09/25
LAX-PHL 09/25
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Old Sep 23, 2004, 8:22 pm
  #52  
m44
 
Join Date: Sep 2004
Programs: USAir
Posts: 429
So what is the new process?

Originally Posted by longing4piedmont
US Airways has implemented some recent changes to the process of clearing upgrades from the “E” bucket. These changes were implemented last week. One of the vehicles they will be using to gauge the effectiveness of these changes will be our post on this board.

Please post in this thread your current and future upgrade success at your respective upgrade windows. Be as specific as you feel comfortable with the information you post. Obviously, the more specific the information, the more complete the picture will be of the success of the recent changes. Please keep mind they will be lurking on this forum to determine the effectiveness of the changes

These changes are temporary solutions to the concerns raised in this forum and at the Roachfest. A more thorough solution is being programmed and will encompass many aspects of the tools we use, including the web site and kiosk.

I will also ask that we only post pertinent information in this thread and keep the colorful commentary to the other threads in this forum.

Thanks
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Old Sep 23, 2004, 8:55 pm
  #53  
 
Join Date: Jun 2000
Location: Groveland, FL, USA
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Posts: 1,041
RDU-CLT 09/24 Cleared at 3 day window
CLT-MCO 09/24 Waitlisted (cleared at gate)
MCO-CLT 09/26 Waitlisted (cleared 2 days out - on 757 no less, probably due to passengers rebooking away from Jeanne)(cancelled due to Jeanne)
CLT-RDU 09/26 Waitlisted (showing F3 on itn)(cancelled due to Jeanne)
MCO-PHL 09/27 Cleared at re-booking (on 757)
PHL-RDU 09/27 Cleared at re-booking

Last edited by rtpflyer; Sep 28, 2004 at 6:14 am Reason: Upgrade cleared late
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Old Sep 23, 2004, 9:33 pm
  #54  
Original Poster
 
Join Date: Feb 2003
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M44

Please see post 9 and 29
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Old Sep 24, 2004, 1:19 pm
  #55  
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Location: HKY
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Did NOT clear at the 7 day window on DFW/CLT flight on 10/1.

F3 P2 A1

Not looking good for the home team.

Last edited by longing4piedmont; Sep 24, 2004 at 2:33 pm Reason: add inventory
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Old Sep 27, 2004, 8:33 am
  #56  
 
Join Date: Feb 2004
Location: here and there
Programs: UA Silver, HH Gold, SPG Gold, Avis CHM
Posts: 1,505
update...

Originally Posted by shell nyc
For CP + companion (US4)

9/24 US 1421 LGA-CLT cleared at window
9/24 US 0877 CLT-SXM hasn't cleared yet

9/26 US 0878 SXM-CLT hasn't cleared yet
9/26 US 0260 CLT-LGA cleared at window

The Caribbean legs were both showing F5 up to last night, so I'm pretty sure I'll get the upgrade. Unfortunately it probably won't be without the gate dance...
CLT-SXM did not clear until about 5 minutes before boarding DESPITE the best efforts of the international res. desks (who proactively tried to "shake things loose" from inventory 48 hrs out) and the LGA US Club agent morning of the flight. Gate agent says I got "the last two seats..." Tell me why when I was #1 & 2 on the waitlist with 5 empty seats 30 minutes earlier...

SXM-CLT cleared at check-in ~4hrs before flight.
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Old Sep 27, 2004, 9:09 am
  #57  
 
Join Date: Jul 2004
Location: Honolulu, Hawaii
Programs: US1
Posts: 1,928
US Airways gold preferred here.

US Airways portion MAD-PHL Cleared one day before (this is not an E upgrade however...used miles on a B-coach)

PHL-DCA portion cleared 3 days before.

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Old Sep 29, 2004, 4:32 pm
  #58  
 
Join Date: Jan 2004
Location: Upstate NY
Programs: US CP
Posts: 61
My first flight as a CP - updated

10/30 137 PIT-SFO - cleared at the gate (but my girlfriend companion's upgrade was forgotten and we ended up not sitting together )
10/6 85 SFO-PIT - cleared at the gate

Last edited by Global Explorer; Oct 7, 2004 at 2:56 pm Reason: update
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Old Sep 29, 2004, 5:15 pm
  #59  
 
Join Date: Mar 2004
Location: Wilmington, DE, USA
Programs: USAirways Gold, Marriott Platnium, Starwood Gold
Posts: 125
GP

US1205 9/26 PHL-ATL Cleared at 3 day window

Last "big jet" flight for a while, I'll be E170ing for the next 6 weeks...
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Old Sep 29, 2004, 8:31 pm
  #60  
 
Join Date: Nov 2003
Location: Ontario, Canada
Posts: 470
I've run up against "crew-rest" seat blocking on the longer flights. This is especially irriatating on the 757's with 8F where they try to keep 2 seats open.

What is the "official" policy about keeping F seats open on the longer flights for crew-rest?

(congrats on the UG on the SXM-CLT flight. I found that the operation at SXM was cramped and un-organized and not really staffed by any "real" US agents so I had little confidence that UG's were handed out in any coherent way).
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