SFO Club Closing
Jul 8, 2003, 9:26 pm
#16
Join Date: Dec 1999
Location: Matthews, NC
Programs: AA AAdvantage Gold, HHonors Gold, Marriot Bonvoy Gold, Hyatt Member
Posts: 1,459
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by PointWeasel:
If I recall, US has at least 6 or 7 gates at SFO and I have only ever seen 2 or 3 gates being used? Why wouldn't US switch with AS/QX to make better utilization of the space at SFO? Would they be saving any real costs with a switch like that?</font>
If I recall, US has at least 6 or 7 gates at SFO and I have only ever seen 2 or 3 gates being used? Why wouldn't US switch with AS/QX to make better utilization of the space at SFO? Would they be saving any real costs with a switch like that?</font>
[This message has been edited by CLTFlyer (edited 07-08-2003).]
Jul 9, 2003, 5:06 am
#19
Join Date: Sep 2001
Location: Philadelphia, PA, USA
Programs: UA 2P, AA LT Gold, Marriott LT Titanium
Posts: 3,159
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mileshound:
It looks like I will be there on 8/2 and 8/3. Anyone else in SFO at that time?</font>
It looks like I will be there on 8/2 and 8/3. Anyone else in SFO at that time?</font>
Jul 9, 2003, 5:55 am
#20
Join Date: Feb 2003
Location: Alexandria, VA - DCA
Programs: BA Gold, American Airlines, Marriott Plat, Hilton Diamond, IHG Diamond
Posts: 5,075
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by rd7242:
my guess is that it will close about the same time US joins *A. Once that happens, you will be able to access the club when flying on any *A flight including US.</font>
my guess is that it will close about the same time US joins *A. Once that happens, you will be able to access the club when flying on any *A flight including US.</font>
I have yet to see any announcement that would lead me to believe this is true for anything but International Business or First Class itineraries.
Jul 9, 2003, 7:20 am
#21
Join Date: Oct 2002
Location: MA
Posts: 253
Last week I arrived at SFO very early for a red-eye. The club, and the entire US concourse were closed until 7:30 PM, and for a long while after that it was still very quiet. I can see why it would be hard to continue opening the club for a three or four hour window, but it also seems a shame for all those gates and the club to sit idle for so many hours during the day. (PS..being able to take BART to SFO now is great...no traffic worries.)
Jul 11, 2003, 8:15 pm
#22
Join Date: Dec 2001
Location: pgh pa usa
Posts: 35
"ClueByFour - You hit the nail on the head. I completely missed the important point that as a US Club Member you must be ticketed on a UA flight (UA Metal or US Codeshare with UA Flight No) in order to gain access to the RCC."
All depends. I was in Dallas three weeks ago. I had intentionally booked a United ticketed flight, although I knew that it was on US metal. I wanted to utilize my club membership, as I knew that Dallas does not have a US club. Upon arriving two hours early for my flight, and planning to settle in and take care of some business I was shocked to be turned away, because I "Did not have a UA boarding pass". I explained that it was not possible to get a UA boarding pass, as this was a US operated flight, and was directly told that "that's the way it is, this code-share is going to be the death of me". I agreed that this would not be a bad idea, as I was quite PO'd by that point. Between this and the no upgrade for US status on UA flights, I have vowed to NEVER again purchase a UA ticket, or take a UA operated flight.
I'm not exactly a rookie, as I have already requalified for Chairman's status on US and Platinum on CO for the year. And, by the way, I was very careful to have both of those cards lying in the open card portion of my planner, along with my US club card, for her review, as I was digging out my boarding pass. If they don't want my business, I can certainly excercise my ability to choose someone else.
All depends. I was in Dallas three weeks ago. I had intentionally booked a United ticketed flight, although I knew that it was on US metal. I wanted to utilize my club membership, as I knew that Dallas does not have a US club. Upon arriving two hours early for my flight, and planning to settle in and take care of some business I was shocked to be turned away, because I "Did not have a UA boarding pass". I explained that it was not possible to get a UA boarding pass, as this was a US operated flight, and was directly told that "that's the way it is, this code-share is going to be the death of me". I agreed that this would not be a bad idea, as I was quite PO'd by that point. Between this and the no upgrade for US status on UA flights, I have vowed to NEVER again purchase a UA ticket, or take a UA operated flight.
I'm not exactly a rookie, as I have already requalified for Chairman's status on US and Platinum on CO for the year. And, by the way, I was very careful to have both of those cards lying in the open card portion of my planner, along with my US club card, for her review, as I was digging out my boarding pass. If they don't want my business, I can certainly excercise my ability to choose someone else.
Jul 11, 2003, 9:52 pm
#23
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 30,987
Rules on the website say you need to be on a United "ticket", not a boarding pass.
The first 3 digits of the ticket number should tell the airline (ARC Carrier Number) - US is 037, UA is 016.
I'd say they were wrong.
The first 3 digits of the ticket number should tell the airline (ARC Carrier Number) - US is 037, UA is 016.
I'd say they were wrong.
Jul 12, 2003, 7:53 am
#24
Join Date: Dec 2001
Location: pgh pa usa
Posts: 35
Actually, here is the wording from the US FAQ web page:
"US Airways Club members must be on a flight operated by United or United Express to access the Red Carpet Club. United code share flights are operated by another carrier - in this case US Airways."
Technically, she was correct, but the wording on the other pages of the site, including the announcements, would lead one to belive that my Dallas situation would have given me access. United does not operate between DFW and PIT, so I did not have any other choice than to travel on a US operated code-share. My original statement is the strongest that I can voice in this situation. I will NEVER fly UA again. I have choices, and I can exercise them.
"US Airways Club members must be on a flight operated by United or United Express to access the Red Carpet Club. United code share flights are operated by another carrier - in this case US Airways."
Technically, she was correct, but the wording on the other pages of the site, including the announcements, would lead one to belive that my Dallas situation would have given me access. United does not operate between DFW and PIT, so I did not have any other choice than to travel on a US operated code-share. My original statement is the strongest that I can voice in this situation. I will NEVER fly UA again. I have choices, and I can exercise them.
Jul 12, 2003, 11:17 am
#25
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 30,987
Here's the info I see:
Programs and Services
US Airways Club
Access 70 Locations Worldwide
"US Airways Club Members now have access to United Red Carpet Clubs when traveling on a same-day United Airlines **ticket**. Club members are allowed one guest when accessing the Red Carpet Club."
http://www.usairways.com/pro_services/club/
US AIRWAYS AND UNITED AIRLINES TAKE NEXT STEP IN CODE-SHARE AGREEMENT: RECIPROCAL AIRPORT LOUNGE ACCESS AND INTERLINE E-TICKETING
Beginning today, members of both the US Airways Club® and United Red Carpet Club are welcome to use any of the 70 facilities in 17 countries worldwide offered by the two airlines. A member need only show a same-day **ticket** of the host airline to take advantage of that airline’s Club facilities. This requirement is consistent with United’s agreement with its Star alliance partners for reciprocal lounge access.
http://www.usairways.com/about/press/nw_02_1014.htm
I couldn't find the reference to you sited - URL?
Perhaps a note to Customer Service noting the discrepency and how you were treated?
Programs and Services
US Airways Club
Access 70 Locations Worldwide
"US Airways Club Members now have access to United Red Carpet Clubs when traveling on a same-day United Airlines **ticket**. Club members are allowed one guest when accessing the Red Carpet Club."
http://www.usairways.com/pro_services/club/
US AIRWAYS AND UNITED AIRLINES TAKE NEXT STEP IN CODE-SHARE AGREEMENT: RECIPROCAL AIRPORT LOUNGE ACCESS AND INTERLINE E-TICKETING
Beginning today, members of both the US Airways Club® and United Red Carpet Club are welcome to use any of the 70 facilities in 17 countries worldwide offered by the two airlines. A member need only show a same-day **ticket** of the host airline to take advantage of that airline’s Club facilities. This requirement is consistent with United’s agreement with its Star alliance partners for reciprocal lounge access.
http://www.usairways.com/about/press/nw_02_1014.htm
I couldn't find the reference to you sited - URL?
Perhaps a note to Customer Service noting the discrepency and how you were treated?
Jul 14, 2003, 2:31 pm
#27
Join Date: Feb 2003
Location: Alexandria, VA - DCA
Programs: BA Gold, American Airlines, Marriott Plat, Hilton Diamond, IHG Diamond
Posts: 5,075
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by joanek:
I was in the SFO club yesterday (7/13) and was told a decision on closing would be announced Tuesday. She also said the gates were still scheduled to move, but there was no timetable. Perhaps that'll come up during the meeting.....</font>
I was in the SFO club yesterday (7/13) and was told a decision on closing would be announced Tuesday. She also said the gates were still scheduled to move, but there was no timetable. Perhaps that'll come up during the meeting.....</font>
btw, yesterday proved, yet again, that the US agents in SFO are #1.
Jul 14, 2003, 6:59 pm
#28
Join Date: Feb 2000
Posts: 952
I was the earlier 1220 to Phl, but I probably passed you in the club! However, I was sans glasses and didn't even recognize a former co-worker, so I'm not shocked I didn't pick you out of a crowd.
And yes, those SFO folks are wonderful! I've got my fingers crossed that everyone stays employed, and that the club stays open.
And yes, those SFO folks are wonderful! I've got my fingers crossed that everyone stays employed, and that the club stays open.
Jul 15, 2003, 10:26 pm
#29
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,001
As a US Airways Club life member who grew up in the Bay Area, I will be very interested to learn how this all works out.
Feb 25, 2004, 5:30 am
#30
Join Date: Sep 2001
Location: Philadelphia, PA, USA
Programs: UA 2P, AA LT Gold, Marriott LT Titanium
Posts: 3,159
Was in the SFO club yesterday and the male employee at the desk confirmed it will be closing whne the US gates move. He will be out of a job and was less than thrilled about the situation (as ar we FFs but I'd rather sit in a crowded gate area or pay a BBB supplement on my club memebership to use the UA club than be out of work).