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Incorrect date on recent NAU coupons

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Old Dec 10, 2001, 3:45 pm
  #1  
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Incorrect date on recent NAU coupons

The four NAU coupons I just received for 10,000 miles flown show an expiration date of 1/31/2002 instead of the expected 1/31/2003.

Call customer service to receive coupons with the correct date.

[This message has been edited by anne@sfo (edited 12-10-2001).]
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Old Dec 10, 2001, 5:10 pm
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My 8 that I got today had this problem. Does anyone think they will take this opportunity to analyze all my bonus miles? I am hoping not.


Chris
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Old Dec 10, 2001, 6:50 pm
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Same problem here on NAUs received today. Hmmm ... wonder what happened. I'm sure that the call to the service center will square it all away - but just wondering how it got screwed up.
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Old Dec 10, 2001, 7:59 pm
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As a side note, did you have to send in the old certs?

Wishful thinking perhaps.
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Old Dec 10, 2001, 11:28 pm
  #5  
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[QUOTE]Originally posted by catwood:
[B]As a side note, did you have to send in the old certs?

I was asked to tear up the incorrect ones. Estimate of four weeks to get replacements.
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Old Dec 11, 2001, 6:48 am
  #6  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by anne@sfo:
I was asked to tear up the incorrect ones. Estimate of four weeks to get replacements. </font>
I know I'd put that right at the top of my "To Do" list
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Old Dec 11, 2001, 7:13 am
  #7  
 
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by anne@sfo:
The four NAU coupons I just received for 10,000 miles flown show an expiration date of 1/31/2002 instead of the expected 1/31/2003.

Call customer service to receive coupons with the correct date.

[This message has been edited by anne@sfo (edited 12-10-2001).]
</font>
Yup....got mine with the same date. How annoying.

IADCAflyer is offline  
Old Dec 11, 2001, 7:46 am
  #8  
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Hmmm... this happened last year with SWUs as well. I would consider this one of the most horrifying mistakes that US makes!
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Old Dec 11, 2001, 7:56 am
  #9  
 
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Just got off the phone with the DM center. She let me keep my certs and is issuing me four more! Gotta love that.
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Old Dec 11, 2001, 10:53 am
  #10  
 
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I was allowed to keep mine, but honestly not sure if I am going to use them. It is sacrilage to upgrade a PHL to BOS flights?

My only bigger trip is probably PHL to MSY in January, not enough to use up eight of them.
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Old Dec 11, 2001, 11:44 am
  #11  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by catwood:
I was allowed to keep mine, but honestly not sure if I am going to use them. It is sacrilage to upgrade a PHL to BOS flights?

My only bigger trip is probably PHL to MSY in January, not enough to use up eight of them.
</font>
If you're not going to use all of them, how could it be a sacrilage to upgrade a PHL-BOS flight? Isn't it a FTer's mantra to upgrade whenever and wherever possible?
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Old Dec 11, 2001, 12:21 pm
  #12  
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You might want to defer upgrading the PHL-BOS flight until just after boarding begins. That way, you might be lucky and get put into F class instead of G, and get a 250 mile bonus which would go towards q-miles and thus the upgrade would only cost you 250 miles (since you can redeem it for 500 miles by sending it in).
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Old Dec 11, 2001, 1:35 pm
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As a side note, could I these to upgrade a friend on PHL-RDU if I physically went into the airport when she checked in?

Chris
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Old Dec 11, 2001, 1:47 pm
  #14  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by catwood:
As a side note, could I these to upgrade a friend on PHL-RDU if I physically went into the airport when she checked in?</font>
No, you have to be traveling with a companion to upgrade them.
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Old Dec 11, 2001, 2:24 pm
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If anyone is feeling generous with those soon to expire NAUs I am flying round trip to Phoenix next week......
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