FTD?
#1
Original Poster
Join Date: Apr 2008
Location: Phoenix, AZ
Programs: AA Gold, Marriott Plat, HH Diamond
Posts: 209
FTD?
I did a search on FTD and it didn't find anything which I thought was weird. But does anyone know how long it took to post the FTD? I know in my purchase it said 6-8 weeks but was curious if it really took that long?
#8
Join Date: Jun 2003
Location: Florida, USA
Programs: Marriott Bonvoy Lifetime Titanium Elite, WoH Globalist, HHonors Diamond, AA Exec Plat
Posts: 71
Do I Have A Problem?
I'm starting to worry that I have a problem. My FTD miles posted, but they posted on the Date of Delivery - 11/15.
At the time, I wasn't worried. I knew I had ordered earlier (11/10) than the cut-off date (11/14). I have proof of both the order and the date of shipment. I was under the impression that the credit date was the shipment date.
The reason that I suspect this is an issue (now), is that my Wine Insiders just finally credited... but the expected USAirways sweep, didn't update my account with the expected bonus miles... and I now suspect it is due to my FTD miles.
Will this be a "strike"? Or with proof, will USAirways turn this into a "hit"? If not, it will cost me 20,000 miles! Does anyone have experience with this issue?

At the time, I wasn't worried. I knew I had ordered earlier (11/10) than the cut-off date (11/14). I have proof of both the order and the date of shipment. I was under the impression that the credit date was the shipment date.
The reason that I suspect this is an issue (now), is that my Wine Insiders just finally credited... but the expected USAirways sweep, didn't update my account with the expected bonus miles... and I now suspect it is due to my FTD miles.
Will this be a "strike"? Or with proof, will USAirways turn this into a "hit"? If not, it will cost me 20,000 miles! Does anyone have experience with this issue?
#10
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, AC 25K, Marriott Plat, Hilton Diamond
Posts: 1,135
#11
Join Date: Dec 2002
Location: Chicago
Programs: AA Exp Plat, UA 1K MM, DL Plat Hyatt Globalist, MGM Noir
Posts: 882
Ugh.
I spent the better part of my morning on the phone with FTD and USAir. FTD agrees that I made a qualifying purchase and should recieve miles. They have twice now submitted missing miles requests to US. Now they are pointing the finger at US. US squarely points the finger back at FTD. No one is taking responsibility or stepping up to resolve the problem. It sucks as this is my last hit to post for 36 total hits. Anybody have any suggestions to get my hit posted.
#12
Join Date: Jul 2010
Posts: 143
So far, nothing in my account, but it's only 9 a.m. (PST)
Anybody else notice the results of a sweep yet?
#13
Join Date: Dec 2002
Location: Chicago
Programs: AA Exp Plat, UA 1K MM, DL Plat Hyatt Globalist, MGM Noir
Posts: 882
Yay. My FTD miles finally posted (and with the correct activity date) after weeks of dogging FTD and US. Kudos to the DMSC for getting this sorted. Now if only they would do the same for my partner's account.