Go Back  FlyerTalk Forums > Miles&Points > Discontinued Programs/Partners > United Mileage Plus (Pre-Merger)
Reload this Page > GRU RCC has the worst club facilities on the planet

GRU RCC has the worst club facilities on the planet

 

Old Sep 20, 09, 8:21 am
  #31
Thread Starter
 
Join Date: May 2005
Location: Dulles
Programs: Marriott Plat, Conited Gold (and falling)
Posts: 1,997
Kathy,

Yes, I do not need RCC membership to use the clubs at GIG and GRU. Then again, I do travel domestically and thus, pay for the club. At least for for now, depending on how things go next year I may bail on it completely.
catocony is offline  
Old Sep 20, 09, 10:35 am
  #32
 
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, .9mm, SPG-Platinum, Hertz-Presidents Circle
Posts: 5,988
Originally Posted by catocony View Post
Kathy,

Yes, I do not need RCC membership to use the clubs at GIG and GRU. Then again, I do travel domestically and thus, pay for the club. At least for for now, depending on how things go next year I may bail on it completely.
Well considering you have survived the "worst club facilities on the planet" already it can get nothing but better for you.
schley is offline  
Old Sep 20, 09, 12:16 pm
  #33
 
Join Date: Apr 2005
Location: SAV | HiltonHead
Programs: UA-LifetimePremierGold, GLD: MR, SpireElite: IHG, GLD: Enterprise, Budget
Posts: 235
Originally Posted by bschaff1 View Post
Oh Drama, Drama, Drama. Will someone please delete this thread. Good description, but who cares. Try going to a domestic RCC with no booze. Now that's the worst RCC in the system.
Agreed - I used the Guarulhos GRU RCC frequently in 1998-2001, and was last there in 2006. Was definitely better than most US Domestic clubrooms.

OT, but amongst the international RCCs, there's a broad range. I particularly liked Tokyo/NRT (the beer server machine !).
nsx1164 is offline  
Old Sep 21, 09, 2:39 pm
  #34
 
Join Date: Dec 2005
Location: GEG
Programs: UAL 1K/1MM, Go Zags!
Posts: 402
I use the GRU RCC frequently. It is definitely frayed at the edges, but no more so than IAD. The food and beverages are definitely a step above anything in the US (RCC that is). Oh, don't forget the old RCC at LHR, that one was frayed at the edges AND the food sucked!

Favorite lounge in the world, for me anyway, continues to be the Koru Club in SYD; stunning views of Botany Bay, hot showers, great food, and huge.

Worst lounge in the world? The little box in BOM that fills to the gills prior to the 3AM departures (yawn); warm beer and no carpets.

Yeah, you can do a whole lot worse than the GRU RCC...
river_rower is offline  
Old Oct 4, 09, 1:11 pm
  #35
 
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM,SPG Lifetime Platinum,HHONORS Diamond,Hyatt Globalist,AA Platinum,Marriott Platinum
Posts: 2,441
Originally Posted by qfrodo View Post
+1



+1
I'm there every month, continuing on to GIG and it is something I look forward to. I actually pass up the breakfast snack on the IAD-GRU flight and have breakfast at the RCC. Also, I asked last month about WiFi access and was told that sometime next year free access would be available. Perhaps part of the renovation mgs 1k mentioned was to take place at some point.
This is very good news as I will be going to GRU a lot this year and 2010.
sapguy is offline  
Old Oct 5, 09, 6:22 am
  #36
 
Join Date: Jan 2009
Programs: UA 1K MM, Hilton Diamond
Posts: 146
Whas in GRU this weekend and asked some friends from Infraero and UA what will happen.

With TAM comming to *A next year there is a plan to move all the *A companies LH, LX, CO, UA and JJ (TAM) to the same terminal. There is a lot of speculation what will happen. Some suggest TAM will make a super lounge to take care of everything, others say it will be a TAM lounge for TAM flights and a new RCC for all the other *A flights.

Although I don't agree with the second option there will be a renovation next year.
mgs 1k is offline  
Old Nov 17, 09, 2:36 pm
  #37
 
Join Date: Jul 2008
Location: Virginia and Vitoria, ES Brazil
Programs: UA 1K, Million Miler, *G, JJ, Global Entry, H.O.G. Life Member
Posts: 1,218
Was at the GRU RCC today, Nov 17. While there I noticed several people who had airport badges going around looking at things. One of the other passengers started talking to them. What I heard was that Infraero finally fixed the leaky roof and now they can replace the carpet. They are also looking at updating others things. The time line mentioned for completion was the end of January.
qfrodo is offline  
Old Nov 21, 09, 9:33 am
  #38
 
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM,SPG Lifetime Platinum,HHONORS Diamond,Hyatt Globalist,AA Platinum,Marriott Platinum
Posts: 2,441
Arrived into GRU on Monday and passed through GRU on Thursday connecting from GIG. No one from UA invited me to the RCC as a 1K - seems like UA uses contract workers in GRU, so they do have any clue or do they care?

The UA check-in at GIG was TERRIBLE!
sapguy is offline  
Old Nov 21, 09, 10:02 am
  #39
 
Join Date: Oct 2009
Location: SAN
Programs: UA1K, AVIS First, Marriott Gold, *wood Gold
Posts: 59
I go to Sao Paulo several times each year on United.

Regarding the RCC, both sides of the argument pro and con are correct. If you care about furniture, lighting, architecture, and a clean, bright, modern feel, you will hate this club. If you care more about food, drinks, and service, you will love it. One way or another, your drink never gets empty; it will be refilled either via the attentive service, or the dripping ceiling.

On a related note, GRU - ORD is my all-time favorite long-haul flight. It's got the new F&C 767; It's a north-south route, which means no jet lag. It departs at night, so it's natural and easy to fall asleep. After a full 8 hours of sleep, you wake up, have breakfast, and get ready to land.
UALUNOK is offline  
Old Nov 21, 09, 10:11 am
  #40
 
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM,SPG Lifetime Platinum,HHONORS Diamond,Hyatt Globalist,AA Platinum,Marriott Platinum
Posts: 2,441
Originally Posted by UALUNOK View Post
I go to Sao Paulo several times each year on United.

Regarding the RCC, both sides of the argument pro and con are correct. If you care about furniture, lighting, architecture, and a clean, bright, modern feel, you will hate this club. If you care more about food, drinks, and service, you will love it. One way or another, your drink never gets empty; it will be refilled either via the attentive service, or the dripping ceiling.

On a related note, GRU - ORD is my all-time favorite long-haul flight. It's got the new F&C 767; It's a north-south route, which means no jet lag. It departs at night, so it's natural and easy to fall asleep. After a full 8 hours of sleep, you wake up, have breakfast, and get ready to land.
I will be going to GRU a lot in 2010, and will try to go through ORD, although since I'm based in PHL, going through IAD makes better sense.
sapguy is offline  
Old Nov 21, 09, 11:10 am
  #41
 
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 75K, UA PremEx-MM
Posts: 2,903
Originally Posted by UALUNOK View Post
On a related note, GRU - ORD is my all-time favorite long-haul flight. It's got the new F&C 767; It's a north-south route, which means no jet lag. It departs at night, so it's natural and easy to fall asleep. After a full 8 hours of sleep, you wake up, have breakfast, and get ready to land.
Yes, the north-south redeye flights are great for sleeping. Our recent YYZ-SCL and back on AC were some of the least tiring flights I've experienced. Long flight, proper time of the night to sleep, little to no time change, and a comfortable seat/bed and it's very easy to get some quality rest.
Kurt is offline  
Old Nov 21, 09, 11:28 am
  #42
 
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM,SPG Lifetime Platinum,HHONORS Diamond,Hyatt Globalist,AA Platinum,Marriott Platinum
Posts: 2,441
Originally Posted by Kurt View Post
Yes, the north-south redeye flights are great for sleeping. Our recent YYZ-SCL and back on AC were some of the least tiring flights I've experienced. Long flight, proper time of the night to sleep, little to no time change, and a comfortable seat/bed and it's very easy to get some quality rest.
Would have to agree! I was in C for IAD-GRU and woke up well refreshed with a nice omelet breakfast.
For the return GRU-IAD, I was in E+ since I had to change my return to 1 day earlier, but the bulkhead seat (17F) was not that bad (even though it was not my customary aisle seat, it was easy to get in and out of my seat).

The food in C was quite good (choice of grilled mahi mahi by Charlie Trotter, braised beef w/ peppercorn sauce, or spinach lasagna with rosetta sauce) and the wines surprisingly good with Champagne to start. The food in Y was also surprisingly decent (choice of beef or chicken), and I ate it all even though it was already very late and I had dinner earlier.

Can't wait to try the flat beds on ORD-GRU and back.
sapguy is offline  
Old Nov 21, 09, 11:57 am
  #43
 
Join Date: Apr 2008
Posts: 2,266
Originally Posted by sapguy View Post
Arrived into GRU on Monday and passed through GRU on Thursday connecting from GIG. No one from UA invited me to the RCC as a 1K - seems like UA uses contract workers in GRU, so they do have any clue or do they care?

The UA check-in at GIG was TERRIBLE!
You wrote that no one invited you to the RCC as a 1K. I hope you know that you do not need an invitation to use the RCC. You merely show your boarding pass (assuming you are at least *gold) to the person at the entrance to the club.

Yes, UA (and most other foreign carriers) use contract workers for the flights in and out of GRU (and many other Brazilian airports)

You also commented about the check-in at GIG which "was terrible." I can relate to the departure process from GIG and GRU and having to contend with contract workers.

Some of the contract workers are pleasant but most are disorganized and are not customer friendly. At times, those contract employees are quite demeaning to passengers. But that is an issue unrelated to the RCC at GRU.
dgcpaphd is offline  
Old Nov 21, 09, 12:35 pm
  #44
 
Join Date: Jul 2008
Location: Virginia and Vitoria, ES Brazil
Programs: UA 1K, Million Miler, *G, JJ, Global Entry, H.O.G. Life Member
Posts: 1,218
At GIG they have a podium set up where everyone stops to get their ticket receipt. After that point, the divide occurs into Y, C, or F with 1K using the C line and GS using the F line. The clue to make it easier at GIG is to not wait in any line to reach the podium. As a 1K, (or GS or even 1P or 2P), just walk past the line up to the podium on the right hand side and indicate your status. They will take care of you promptly and direct you to the appropriate segregated line.

My last flight through GRU, on Nov 17, the purser announced prior to landing that elites could use the RCC on the second floor.
qfrodo is offline  
Old Nov 21, 09, 1:01 pm
  #45
 
Join Date: Jul 2002
Location: Victoria, BC
Programs: UA 1k, AA Exec Plt 2MM, HH Diamond, *wood Gold, disgruntled Amex Ex-Centurion
Posts: 554
Any "pets" at GRU?

If they don't have IAD's mice or JFK's roaches, then GRU is not even in the running for "worst"...
colonius is offline  
 


Thread Tools
Search this Thread
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off

Forum Jump


All times are GMT -6. The time now is 6:39 am.

Home - News - Forum - Hotel Reviews - Glossary - Contact Us - Airport Code Lookup - Terms of Use - Privacy Policy - Cookie Policy - Advertise on FlyerTalk - Archive - Top

This site is owned, operated, and maintained by Flyertalk.com. Copyright 2017 FlyerTalk.com. All rights reserved. Designated trademarks are the property of their respective owners.