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United.com online booking bonus for all itineraries?

United.com online booking bonus for all itineraries?

 
Old Apr 30, 02, 7:06 pm
  #1  
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Join Date: Jun 2001
Location: USA
Posts: 166
United.com online booking bonus for all itineraries?

I booked three Aloha Airlines flights on united.com thinking I would get the 1,000 UAL mile online booking bonus and 500 miles for each of my Aloha flights. It's been four weeks since my flights, and I received no internet booking bonus and only miles for one of my Aloha flights. I emailed United customer service who said they did not have access to my itineraries even though I booked them through united.com, so they could not credit my miles. They also said I was ineligible for the online bonus because I booked Aloha flights. I emailed them back that the website says 1,000 miles for any online booking. Does anyone have any suggestions on how to get my missing points? Thanks for your help!

Aussiemate
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Old Apr 30, 02, 7:10 pm
  #2  
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Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
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You only get the booking bonus miles for United or United Express flights. From the UA website:

Earn 1,000 Mileage Plus® bonus miles every time you purchase travel at united.com. Simply complete a roundtrip United® or United Express® flight purchased at united.com and receive 1,000 bonus miles in addition to your flight miles.


[This message has been edited by tom911 (edited 04-30-2002).]
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