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-   -   Quick: 2 different pnrs vdb (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/971880-quick-2-different-pnrs-vdb.html)

jason8612 Jul 5, 2009 9:09 pm
Wirelessly posted (Blackberry 8900: Opera/9.60 (J2ME/MIDP; Opera Mini/4.2.13918/504; U; en) Presto/2.2.0)

I'm finishing one pnr den-elp. I want to vdb. The other pnr starts elp-den the next day and I'm spening a day in den before going on to ord.
Since its skywest they are not sure how to do it. How can I make it so they can cancel the elp-den and keep the rest

channa Jul 5, 2009 9:17 pm
Give them the second PNR and tell them to delete the segment.

If they don't know how to do it, have them note the PNR and ask phone res to do it.

jason8612 Jul 5, 2009 9:34 pm
Originally Posted by channa (Post 12017672)
Give them the second PNR and tell them to delete the segment.

If they don't know how to do it, have them note the PNR and ask phone res to do it.
yeah they dont know how to delete a segment.
Ill have them note it (any particular way). Any place in DEN where to go where they could fix it? CS desk?
They built me a new PNR but didn't ticket it and left the old one as is.

aisleorwindow Jul 5, 2009 9:41 pm
I would call the 1K line.

jason8612 Jul 5, 2009 9:42 pm
Originally Posted by g_leyser (Post 12017755)
I would call the 1K line.
I did. they were no help.
they said the agent should know how to do it,

lucky9876coins Jul 5, 2009 9:48 pm
If they built a new PNR but couldn't ticket, I'd just call it a night. They should be able to ticket at check-in, assuming you're actually confirmed on the flight. I've done that at a hub in the past.

aisleorwindow Jul 5, 2009 9:51 pm
Originally Posted by jason8612 (Post 12017764)
I did. they were no help.
they said the agent should know how to do it,
Call back. I had a 1K line agent delete a segment for me just a couple of weeks ago - they can definitely do it.

jason8612 Jul 5, 2009 9:53 pm
Originally Posted by lucky9876coins (Post 12017792)
If they built a new PNR but couldn't ticket, I'd just call it a night. They should be able to ticket at check-in, assuming you're actually confirmed on the flight. I've done that at a hub in the past.
basically the pnr is
june 6th
elp-den
june 7th
den-iah-ord

i had em add in the pnr pax vdb'd with no possibility to take elp-den. please delete seg no charge confirmed with sup rep name xxxxx

Originally Posted by g_leyser (Post 12017805)
Call back. I had a 1K line agent delete a segment for me just a couple of weeks ago - they can definitely do it.
ill call back tomorrow am before my scheduled elp flight.
The 1k i just talked to said all is fine and that part will cancel itself out and there should be no issues (which im a bit skeptical of). I think all the good agents are asleep

ldsant Jul 5, 2009 10:20 pm
Originally Posted by jason8612 (Post 12017813)
basically the pnr is
june 6th
elp-den
june 7th
den-iah-ord

i had em add in the pnr pax vdb'd with no possibility to take elp-den. please delete seg no charge confirmed with sup rep name xxxxx
Hopefully you meant JULY ;) Perhaps that's the reason they can't fix it!

jason8612 Jul 5, 2009 10:20 pm
Wirelessly posted (Blackberry 8900: Opera/9.60 (J2ME/MIDP; Opera Mini/4.2.13918/504; U; en) Presto/2.2.0)

Am I forgetting anything? I think I got it all ok where I won't get screwed at the end

Wirelessly posted (Blackberry 8900: Opera/9.60 (J2ME/MIDP; Opera Mini/4.2.13918/504; U; en) Presto/2.2.0)

Originally Posted by ldsant
Originally Posted by jason8612 (Post 12017813)
basically the pnr is
june 6th
elp-den
june 7th
den-iah-ord

i had em add in the pnr pax vdb'd with no possibility to take elp-den. please delete seg no charge confirmed with sup rep name xxxxx
Hopefully you meant JULY ;) Perhaps that's the reason they can't fix it!
Yeah..july.
I just did lhr-sfo-den with like 3hrs of sleep. I'm suprised my brain is functioning when it comes to ft and ff stuff. :)
At least I got a $300 and hotel and meal voucher and I got what I wanted with skipping out on the elp flights

jason8612 Jul 6, 2009 9:38 am
Wirelessly posted (Blackberry 8900: Opera/9.60 (J2ME/MIDP; Opera Mini/4.2.13918/504; U; en) Presto/2.2.0)

Thanks all.
I called up 1k today and they took care of it. Not only that but I got a partial refund for the segment I'm not taking :)
Lifes good


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