Long delay/failure for partner miles to post to MP [Merged Threads]
Jul 12, 2009, 6:20 am
#16
Join Date: Dec 2008
Location: CMH
Programs: united
Posts: 129
Just bad luck, I guess. My Air China flight posted within three days.
Jul 12, 2009, 2:52 pm
#17
Join Date: Jul 2008
Location: SFO;SJC
Programs: Alaska MVG Gold, Hyatt Explorist, Hilton Gold
Posts: 133
Did anyone else notice as well?
When in the past I never had to claim missing flights on my MP account lately I had 5 flights missing (all in June)
One YUL-YYZ on AC and four on LH CDG-MUC-HKG-MUC-CDG
The booking classes are eligible for mileage credit and nothing has posted .
Is there a difference if I send a fax with copies of tkt and BP or is it better the fill the missing credit form on UA website?
When in the past I never had to claim missing flights on my MP account lately I had 5 flights missing (all in June)
One YUL-YYZ on AC and four on LH CDG-MUC-HKG-MUC-CDG
The booking classes are eligible for mileage credit and nothing has posted .
Is there a difference if I send a fax with copies of tkt and BP or is it better the fill the missing credit form on UA website?
Jul 12, 2009, 5:57 pm
#18
Join Date: Oct 2002
Location: FLL
Posts: 103
Missing AC Credit too...
Hey -- I had a Tango ticket on AC and elected to receive the 25% miles rather than saving the $3. I filled out the Mileage Plus missing credit form but it's been denied...I'm going to try to appeal this but I doubt I'll have much luck...
OilersFL
OilersFL
Jul 12, 2009, 11:20 pm
#19
Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Au, QR, TK, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt, Shangri-La
Posts: 4,525
Not only did three TK segments (out of eight I flew recently) not post, but I got "denial" letters in the mail when I submitted the first two retro-credit requests on the web page.
Of course, I was outraged to twice get erroneous form letters "denying" me credit (I double-checked and had entered everything in correctly), but helpful folks at the 1K desk resolved them rather quickly once I brought them to their attention, including fixing the third one before I had to go through the same process.
Typical United (and I told them this in the letter): The 1K desk eventually provided great service, but only after I attempted to resolve the issue using their established process (i.e., the web site), which totally failed, resulting in significant wasted time on their part and my part.
Of course, I was outraged to twice get erroneous form letters "denying" me credit (I double-checked and had entered everything in correctly), but helpful folks at the 1K desk resolved them rather quickly once I brought them to their attention, including fixing the third one before I had to go through the same process.
Typical United (and I told them this in the letter): The 1K desk eventually provided great service, but only after I attempted to resolve the issue using their established process (i.e., the web site), which totally failed, resulting in significant wasted time on their part and my part.
Jul 13, 2009, 12:49 am
#20
Join Date: Jan 2007
Location: SFO
Programs: United 1K, Marriott Platinum, SPG Platinum
Posts: 1,990
I've noticed the opposite - I used to have an issue with my US flights never posting... they seem to post within 48 hours now! Of course, there are always exceptions...
Jul 13, 2009, 4:05 am
#21
Join Date: Apr 2008
Programs: UA1P/SPG
Posts: 124
ugh.......i had this problem when i was on a swissair flight. My friend that was on the same flight missed premier exec because his SQ flight did not post.
VERY FRUSTRATING!
VERY FRUSTRATING!
Jul 14, 2009, 9:24 pm
#22
Join Date: Feb 2005
Location: Seattle
Programs: Alaska MVP
Posts: 1,171
Bumping, as MrIce is in a similar boat. Flew Austrian JFK-VIE-TLV-VIE-JFK on a discounted business class fare at the end of May. The MP number was entered when the ticket was purchased on aua.com, but it didn't appear on the ticket at check-in, and no mileage has posted so far. I used the missing mileage form on .bomb to submit a request at the earliest possible time and have heard nothing yet. I was wondering what should be our next step. Husband probably won't end up needing the mileage for 1P status next year, but the RDMs would be nice.
Aug 25, 2009, 2:50 pm
#23
Join Date: Sep 2008
Location: Chicago, IL
Programs: AAdvantage
Posts: 62
Chasing miles for 9 months is a little much
