Go Back  FlyerTalk Forums > Miles&Points > Discontinued Programs/Partners > United Mileage Plus (Pre-Merger)
Reload this Page >

Membership Package Survey for GS, 1K, 1P and 2P

Membership Package Survey for GS, 1K, 1P and 2P

 
Old May 6, 09, 9:30 am
  #1  
Original Poster
 
Join Date: Feb 2007
Location: JAX
Programs: DL Silver Medallion
Posts: 2,669
Post Membership Package Survey for GS, 1K, 1P and 2P

Just got this in my inbox:

Dear Mr. Drummingcraig,

We are currently conducting a survey regarding your 2009 Elite Kit.

It will help us to improve this important member communication in the future.
Looks like it was specific to the 1K package as it had questions about the drink chits (usage and appearance, etc.) along with questions about the appearance of the package and materials being in line with level of status.

Anyhow, some interesting questions. At the end they ask if there's anything you'd like to see added to the 2010 package and I submitted this:

"A formal printout of the *S/Admit profile for the RCC which can be used to gain entry to RCC lounges when the employees aren't clear on the rules for *G access on same-day international itineraries -or- when to administer drink chits."
drummingcraig is offline  
Old May 6, 09, 9:37 am
  #2  
 
Join Date: Aug 2006
Location: SAN
Programs: UA1K
Posts: 305
Perhaps your survey was specific to the 1K kit because you're 1K. Maybe the 1Ps got a survey that's specific to 1P?

I took the survey. Funny they asked about the size of the drink chits. I think it's good that they also asked about the employee appreciation cards and e-mail.

One suggestion I offered was to bring back the booklets with the seating charts of each aircraft. Am I the only one who misses those?
hmy1 is offline  
Old May 6, 09, 9:37 am
  #3  
 
Join Date: Oct 2004
Location: Palo Alto. Previously, below the approaches to Rwy 19 @ DCA or 28 @ ORD
Programs: UA 1K 0.8MM, AA EXP
Posts: 1,768
Just completed the survey, too.

Regarding additions to the kit for subsequent years, I suggested vouchers for buy-on-board food / snacks.
ua_to_ord is offline  
Old May 6, 09, 9:38 am
  #4  
A FlyerTalk Posting Legend
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.021MM; Bonvoy Au-197; PCC Elite+; CWC Au-197; CCC Elite*; WoH Dis
Posts: 49,674
My request for additions was
BOB vouchers, or at least the ability to use drink vouchers to purchase BOB meals. A keyring 1K card (instead of or in addition to the full-size card) could also be interesting.
I also noticed, after filling it out for both myself and my wife, that the order of some of the options is random so to make it harder to fill out the survey multiple times "by rote".
mahasamatman is offline  
Old May 6, 09, 9:38 am
  #5  
 
Join Date: Dec 2007
Location: DEN
Programs: UA: 1P, SPG: PLT
Posts: 309
1P's did receive a 1P specific survey, just finished it and questions were specific to the level.
grlittle is offline  
Old May 6, 09, 9:40 am
  #6  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO, CDG, PBI
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,458
rec'd the 1p survey

i rec'd a "premier executive membership package survey which was 1p specific and asked about the content of the membership pkg (minus the drink chits of course) and what could be improved, removed and such
goalie is offline  
Old May 6, 09, 9:40 am
  #7  
 
Join Date: Aug 2004
Location: SFO
Programs: UA 1K, AA Plat, AS MVPG
Posts: 267
Originally Posted by hmy1 View Post
Perhaps your survey was specific to the 1K kit because you're 1K. Maybe the 1Ps got a survey that's specific to 1P?

I took the survey. Funny they asked about the size of the drink chits. I think it's good that they also asked about the employee appreciation cards and e-mail.

One suggestion I offered was to bring back the booklets with the seating charts of each aircraft. Am I the only one who misses those?
This 1P got a 1P-specific survey. Much the same questions although obviously we don't get the drink chit one.

Did remind me though that I have GTEM certs sitting somewhere around here that I need to start taking on the road with me..
BookerNYC is offline  
Old May 6, 09, 9:41 am
  #8  
 
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold and Silver Wings, AS MVPG75K, HH Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,255
In keeping with practice, the survey was sent out as late as the kits themselves so I couldn't vouch for everything it actually contained, other than the card itself, beverage vouchers and personalized GTEM certs.
Fredd is offline  
Old May 6, 09, 9:42 am
  #9  
 
Join Date: Aug 2007
Location: Ballard, WA (SEA/PAE/LKE)
Programs: UA MM, AS MVPG, Marriott Lifetime Gold
Posts: 7,777
If I recall correctly when I received my 2009 1K kit in 2008, I asked for electronic drink chits and electronic GTEMs.

I would never want a keyring card... those always seem to fall off.
bmvaughn is offline  
Old May 6, 09, 9:43 am
  #10  
 
Join Date: Sep 2007
Location: Colorado
Programs: UA Gold 1MM, Marriott Gold
Posts: 1,158
I just received the email as well however the link to the survey doesn't work. I suspect it is specific for 1P vs. 1K.
mrswirl is offline  
Old May 6, 09, 10:29 am
  #11  
 
Join Date: Aug 2005
Location: Our nation's capital
Programs: UA 1K & 0.55 MM
Posts: 657
thanks a lot

I got the same survey (1P) 34 minutes ago. I tried to take it, and was told that they had already "achieved its desired number of completions." Boo.

Thanks a lot, you guys. You're faster on the draw than I am, and now my voice has been stifled! At least I know that your comments are going to be on the mark. It's the non-Flyer Talk yahoos' comments that I'm worried about...
big V is offline  
Old May 6, 09, 10:32 am
  #12  
 
Join Date: Oct 2003
Location: YYZ
Programs: UA1K2MM ACMME50 SQPPS SPG PLAT(LTP) HHDiamond Marriott PLAT
Posts: 4,232
Received one.Completed it.

Addition to the future Kits:
1. Modify the Drink Vouchers to be eligible for Drinks or BOB Food/Snacks.
2. Luggage Tags with the Current Status, Date & Membeship numbers in line with the other *A Carriers who offer luggage tags to their Top Tier Members each year in their membership kit.
yyzprincess is offline  
Old May 6, 09, 10:32 am
  #13  
 
Join Date: Apr 2005
Location: SYR
Programs: UA Prem Exec
Posts: 384
Dear United

I am always willing to help by filling out a survey. But please do not send me a link which I clicked on ONE hour after the message was time-stamped saying

"Thank you for trying to participate in our survey. However, the survey has achieved its desired number of completions.

Thanks again for participating!"

KiwiPanda is offline  
Old May 6, 09, 10:33 am
  #14  
 
Join Date: Apr 2009
Location: SFO
Programs: UA 1K/MM, AA GLD
Posts: 1,676
And just to confirm, there's a 2P survey as well.
rob_flies_ua is offline  
Old May 6, 09, 10:36 am
  #15  
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
 
Join Date: Jul 2000
Location: Athens, GA USA
Programs: Hilton Diamond
Posts: 18,717
I just got and completed the survey...

Easy to do when I never received my Premier card this year.....
wharvey is offline  

Thread Tools
Search this Thread
Search Engine: