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-   United Mileage Plus (Pre-Merger) (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger-504/)
-   -   Upgrade seat selection (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/949866-upgrade-seat-selection.html)

mab May 2, 2009 11:47 am

Upgrade seat selection
 
One of the irritating things about united.com had been the way it failed to handle seats for itineraries upgraded during the same login session. In particular, if you upgraded a flight and then tried to select seats via "my itineraries", it showed the original cabin seat map and class of service, not the upgraded cabin. In order to select upgrade seats, one needed to either wait for the session to time out or manually log out and back in.

They seem to have actually fixed this recently. When I upgraded some tickets I bought last night, the screen shown after upgrading had an option (a bit hidden toward the bottom) for "seats", which actually put me in the cabins to which I had upgraded.

Now if they'd only stop pretending that upgrade inventory is some kind of state secret...

prestonh May 2, 2009 11:57 am

I share the frustration. my itineraries doesn't update for at least an hour it seems, even if logging out/in.

I add an additional frustration: .bomb seems to not have the ability to use CR-1's as instruments. I had to call last night to get one applied.

mab May 2, 2009 12:00 pm


Originally Posted by prestonh (Post 11683063)
I share the frustration. my itineraries doesn't update for at least an hour it seems, even if logging out/in.

I add an additional frustration: .bomb seems to not have the ability to use CR-1's as instruments. I had to call last night to get one applied.

Really? I never found either of those things to be true. I've had no trouble using CR-1s, and logging out and back in always updated my itineraries immediately for me.

But in any case, you don't need to do that any more; just use the new "seats" option on the post-upgrade screen.


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