Using a United travel voucher for upgrades at check-in?
Mar 19, 2009, 5:49 am
#1
Original Poster
Join Date: Jun 2008
Location: JED
Programs: QR Plat, TK *Gold, SV Silver, HH Diamond
Posts: 272
Using a United travel voucher for upgrades at check-in?
I was given a $250 voucher due to some problems on United flights last December. Since I travel mostly for work, I've not wanted to use it when booking flights. Can I use it if I'm offered one of those paid upgrades to C on an upcoming trip? I am BD*G and UA3P, though I'm crediting to BD. Anyone know if I'll get the C miles in such a scenario?
Thanks!
Thanks!
Mar 19, 2009, 6:55 am
#2
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
You can't use a travel voucher to pay for UFC.
Some have reported UFC booking into the higher class of service, but this is not a definite.
Some have reported UFC booking into the higher class of service, but this is not a definite.
Mar 19, 2009, 8:22 am
#3
Original Poster
Join Date: Jun 2008
Location: JED
Programs: QR Plat, TK *Gold, SV Silver, HH Diamond
Posts: 272
Aha, OK. If I were to manage to trade it for an SWU, could I then upgrade my LHR-SFO or SFO-LHR? Would I then get the higher class, or def no no?
Mar 19, 2009, 9:04 am
#4
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,020
Only if your fare is eligible for upgrade. Also, one SWU is good for one-way only.
Mar 19, 2009, 9:35 am
#5
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,135
Mar 21, 2009, 6:00 pm
#6
Original Poster
Join Date: Jun 2008
Location: JED
Programs: QR Plat, TK *Gold, SV Silver, HH Diamond
Posts: 272
The voucher is a "Systemwide Travel Voucher" for $250
It's got my name on it, but it has a space to write in a "Passenger last name", which suggests it can be used for someone else.
On the back it says that I have to present the voucher in person to a ticketing agent. But then under ticketing it says that you can redeem it using United's Electronic Ticketing or travel professional. It does say the voucher cannot be redeemed on the Internet.
Is this basically useless then unless I'm willing to go to the airport and book in person? I always book on the website. Is there any chance I could get them to change the voucher to something more useful?
It's got my name on it, but it has a space to write in a "Passenger last name", which suggests it can be used for someone else.
On the back it says that I have to present the voucher in person to a ticketing agent. But then under ticketing it says that you can redeem it using United's Electronic Ticketing or travel professional. It does say the voucher cannot be redeemed on the Internet.
Is this basically useless then unless I'm willing to go to the airport and book in person? I always book on the website. Is there any chance I could get them to change the voucher to something more useful?
Mar 21, 2009, 9:18 pm
#7
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,054
BTW, you should not be charged the phone or in-person booking fee when redeeming the voucher - the fee is waived for voucher redemption.
Possibly, but you'd have to write Customer Relations and ask for an e-cert. There's no guarantee.