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-   -   Combine discount code and re-fare voucher? (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/922858-combine-discount-code-re-fare-voucher.html)

Tracer_SEA Feb 17, 2009 6:15 pm

Combine discount code and re-fare voucher?
 
Can I book and hold an itin on the web using my $50 off code from last year's elite choice reward -- and then go to the airport and ticket it so that I can use a voucher from a recent re-fare?

Or will UA insist that to use the $50 off code the purchase has to be completed on the website and thus no way to also use the voucher?

Thanks in advance.

cepheid Feb 17, 2009 6:41 pm

You can't hold an itinerary with an e-certificate applied. What you can try doing (which as been met with limited success) is to hold the itinerary on the website, then call Web Support (not Reservations) and explain that you have an e-cert you need to apply. Ask them to keep the itinerary on hold - this is the part that may or may not work. If they do agree to keep it held, you can then complete the booking by phone or in person to use your paper voucher.

I tried this a few weeks ago and Web Support would not allow me to keep the itin on hold, because (as they rightly claimed) itineraries with e-certificates may not be held. Some agents may not read the rules and allow it.


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