Consolidated Delayed/Cancelled UA International Flights [Master Thread]
Feb 21, 2010, 12:29 am
#316
Join Date: Jun 2007
Location: China
Programs: UA,DL,CZ
Posts: 860
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Your second point is what makes me nervous. The third and final 1K agent I talked to today whistled and said "Wow" on the phone when they looked at 882 for Monday...she said the flight was overbooked by more than 100 and wondered how they would get everyone out. She assured me however that we were confirmed on the flight and had seat assignments (in E+) and that as long as the plane was there we'd be on it (still nervous).
Your second point is what makes me nervous. The third and final 1K agent I talked to today whistled and said "Wow" on the phone when they looked at 882 for Monday...she said the flight was overbooked by more than 100 and wondered how they would get everyone out. She assured me however that we were confirmed on the flight and had seat assignments (in E+) and that as long as the plane was there we'd be on it (still nervous).
Feb 21, 2010, 12:37 am
#317
Join Date: Oct 2007
Location: Naples - Chicago - Park City
Programs: UA 1K Million Miler, Hyatt Globalist, Hilton Diamond, Marriott Plat, Amex Plat
Posts: 290
Ok, so if I wanted to "help" by giving up our seats on Monday should I just call the 1K line and start negotiating now? What's the standard offer for a 24 hour VDB delay? (or is there one?)
Feb 21, 2010, 7:55 am
#318
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Airline: United
Flight: 837
Date: Sun, Feb 21
Status: Not Departed
Aircraft type: Boeing 747-400
Miles earned: 1356
Departure
Airport: Tokyo(Narita) (NRT)
Scheduled departure: 6:45 PM
Estimated: 8:00 AM Monday, 22 Feb
Reason: Schedule change due to Crew
Terminal: terminal 1
Gate: 36
Arrival
Airport: Taipei, Taiwan (TPE)
Scheduled arrival: 9:55 PM
Estimated: 10:45 AM Monday, 22 Feb
Reason: Schedule change due to Crew
Flight: 837
Date: Sun, Feb 21
Status: Not Departed
Aircraft type: Boeing 747-400
Miles earned: 1356
Departure
Airport: Tokyo(Narita) (NRT)
Scheduled departure: 6:45 PM
Estimated: 8:00 AM Monday, 22 Feb
Reason: Schedule change due to Crew
Terminal: terminal 1
Gate: 36
Arrival
Airport: Taipei, Taiwan (TPE)
Scheduled arrival: 9:55 PM
Estimated: 10:45 AM Monday, 22 Feb
Reason: Schedule change due to Crew
Feb 21, 2010, 8:59 am
#319
Join Date: Dec 2004
Location: BUR/LAX
Programs: UA 1K/2MM, HHonors Diamond, IHG Diamond Elite
Posts: 2,505
UA 901 FRA-SFO went mechanical today (2/21/10). The website shows rescheduled to 3:30pm tomorrow. All first and Business class passengers were given rooms at the Frankfurt Airport Sheraton and economy passengers were sent to some hotel with a German name. Dinner voucher for E30 and breakfast voucher for E24 were given at check-in at the Sheraton. Bummer.
Feb 21, 2010, 9:08 am
#320
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
There was a great thread on here a month or so ago by an FT'er who managed (along with his wife) to be VDB'd 4 days in a row trying to get out of EZE. They each got $600 per day. Sweet deal! Thread here: http://www.flyertalk.com/forum/unite...-8-2010-a.html
Feb 21, 2010, 9:58 pm
#322
Join Date: Oct 2007
Location: Naples - Chicago - Park City
Programs: UA 1K Million Miler, Hyatt Globalist, Hilton Diamond, Marriott Plat, Amex Plat
Posts: 290
Another mess today (2/22) BKK-NRT UA 882...
Mass chaos at BKK Monday morning as all the people from the cxled 882 from Sunday showed up along with the scheduled Monday passengers for a single 747 to NRT. I had already called the 1K desk three times prior to make sure we had seats and were protected to get out of BKK on 2/22 and was assured every time that I was good as gold...
Well 650+ people trying to check in for one plane with NO dedicated 1K or C class line and guess what? A single mass line winding away from the check-in counters. Was 3 hours early and I identified myself as a 1K flying in C to three different UA employees (including a Sup) and was told to go to the back of the line and wait..."Same Same...One Line Only!"
Of course our "confirmed" "protected" seats magically disappeared by the time we got to the front of the line. They had big signs printed at each check-in station announcing that every passenger would receive $300 and another night at the "Miracle" airport hotel (thankfully we high-tailed it back to the Sheraton the night before...apparently the "miracle" hotel was anything but).
Then the "big boss" (as she was referred to by the other agents) admitted that tomorrow (Tuesday) would be no better than today since they were NOT getting an extra plane and 882 for Tuesday was overbooked by over 200! At this point people were just demanding to get out of BKK (as was I).
They eventually got a lot of people to take BKK-MNL-LAX on Philippine Air...but having transited through MNL before there was no way I would go for that. Here's what we wound up with (trust me...this was the ONLY way to get out today with confirmed non-standby segments)...
TG 455 2/22 BKK-SYD 1825-0735 (economy)
UA 840 2/23 SYD-LAX 1525-0952 (waitlisted NC but wide-open)
UA 840 2/23 LAX-ORD 1212-1814 (confirmed F)
Unreal...
Mass chaos at BKK Monday morning as all the people from the cxled 882 from Sunday showed up along with the scheduled Monday passengers for a single 747 to NRT. I had already called the 1K desk three times prior to make sure we had seats and were protected to get out of BKK on 2/22 and was assured every time that I was good as gold...
Well 650+ people trying to check in for one plane with NO dedicated 1K or C class line and guess what? A single mass line winding away from the check-in counters. Was 3 hours early and I identified myself as a 1K flying in C to three different UA employees (including a Sup) and was told to go to the back of the line and wait..."Same Same...One Line Only!"
Of course our "confirmed" "protected" seats magically disappeared by the time we got to the front of the line. They had big signs printed at each check-in station announcing that every passenger would receive $300 and another night at the "Miracle" airport hotel (thankfully we high-tailed it back to the Sheraton the night before...apparently the "miracle" hotel was anything but).
Then the "big boss" (as she was referred to by the other agents) admitted that tomorrow (Tuesday) would be no better than today since they were NOT getting an extra plane and 882 for Tuesday was overbooked by over 200! At this point people were just demanding to get out of BKK (as was I).
They eventually got a lot of people to take BKK-MNL-LAX on Philippine Air...but having transited through MNL before there was no way I would go for that. Here's what we wound up with (trust me...this was the ONLY way to get out today with confirmed non-standby segments)...
TG 455 2/22 BKK-SYD 1825-0735 (economy)
UA 840 2/23 SYD-LAX 1525-0952 (waitlisted NC but wide-open)
UA 840 2/23 LAX-ORD 1212-1814 (confirmed F)
Unreal...
Feb 21, 2010, 10:46 pm
#323
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,594
Another mess today (2/22) BKK-NRT UA 882...
Mass chaos at BKK Monday morning as all the people from the cxled 882 from Sunday showed up along with the scheduled Monday passengers for a single 747 to NRT. I had already called the 1K desk three times prior to make sure we had seats and were protected to get out of BKK on 2/22 and was assured every time that I was good as gold...
Well 650+ people trying to check in for one plane with NO dedicated 1K or C class line and guess what? A single mass line winding away from the check-in counters. Was 3 hours early and I identified myself as a 1K flying in C to three different UA employees (including a Sup) and was told to go to the back of the line and wait..."Same Same...One Line Only!"
Of course our "confirmed" "protected" seats magically disappeared by the time we got to the front of the line. They had big signs printed at each check-in station announcing that every passenger would receive $300 and another night at the "Miracle" airport hotel (thankfully we high-tailed it back to the Sheraton the night before...apparently the "miracle" hotel was anything but).
Then the "big boss" (as she was referred to by the other agents) admitted that tomorrow (Tuesday) would be no better than today since they were NOT getting an extra plane and 882 for Tuesday was overbooked by over 200! At this point people were just demanding to get out of BKK (as was I).
They eventually got a lot of people to take BKK-MNL-LAX on Philippine Air...but having transited through MNL before there was no way I would go for that. Here's what we wound up with (trust me...this was the ONLY way to get out today with confirmed non-standby segments)...
TG 455 2/22 BKK-SYD 1825-0735 (economy)
UA 840 2/23 SYD-LAX 1525-0952 (waitlisted NC but wide-open)
UA 840 2/23 LAX-ORD 1212-1814 (confirmed F)
Unreal...
Mass chaos at BKK Monday morning as all the people from the cxled 882 from Sunday showed up along with the scheduled Monday passengers for a single 747 to NRT. I had already called the 1K desk three times prior to make sure we had seats and were protected to get out of BKK on 2/22 and was assured every time that I was good as gold...
Well 650+ people trying to check in for one plane with NO dedicated 1K or C class line and guess what? A single mass line winding away from the check-in counters. Was 3 hours early and I identified myself as a 1K flying in C to three different UA employees (including a Sup) and was told to go to the back of the line and wait..."Same Same...One Line Only!"
Of course our "confirmed" "protected" seats magically disappeared by the time we got to the front of the line. They had big signs printed at each check-in station announcing that every passenger would receive $300 and another night at the "Miracle" airport hotel (thankfully we high-tailed it back to the Sheraton the night before...apparently the "miracle" hotel was anything but).
Then the "big boss" (as she was referred to by the other agents) admitted that tomorrow (Tuesday) would be no better than today since they were NOT getting an extra plane and 882 for Tuesday was overbooked by over 200! At this point people were just demanding to get out of BKK (as was I).
They eventually got a lot of people to take BKK-MNL-LAX on Philippine Air...but having transited through MNL before there was no way I would go for that. Here's what we wound up with (trust me...this was the ONLY way to get out today with confirmed non-standby segments)...
TG 455 2/22 BKK-SYD 1825-0735 (economy)
UA 840 2/23 SYD-LAX 1525-0952 (waitlisted NC but wide-open)
UA 840 2/23 LAX-ORD 1212-1814 (confirmed F)
Unreal...
OTOH, I bet you have accumulated a huge amount of UA e-certs.
Safe travels!
Feb 22, 2010, 12:12 am
#324
Join Date: Feb 2008
Location: Independent! But mostly BKK, BCN, SFO, PDX, SEA...
Programs: Lawl COVID
Posts: 1,060
Another mess today (2/22) BKK-NRT UA 882...
Then the "big boss" (as she was referred to by the other agents) admitted that tomorrow (Tuesday) would be no better than today since they were NOT getting an extra plane and 882 for Tuesday was overbooked by over 200! At this point people were just demanding to get out of BKK (as was I).
Unreal...
Then the "big boss" (as she was referred to by the other agents) admitted that tomorrow (Tuesday) would be no better than today since they were NOT getting an extra plane and 882 for Tuesday was overbooked by over 200! At this point people were just demanding to get out of BKK (as was I).
Unreal...
I'd ask why United won't send another plane out to BKK but I'm sure I already know the answer: They don't have enough airframes.
Fortunately I've got quite a bit of time left in BKK, otherwise I'd be right mad waiting in that line. It was bad enough when things went smoothly. United is face-planting big time on this one.
And people wonder why nobody wants to pay for C or F...
Feb 22, 2010, 9:04 am
#325
Formerly known as aep
Join Date: Mar 2006
Location: PAE - born, MEL-dwelling
Programs: Nothing special in many programs
Posts: 382
I hope you can get an ETA (should you need one) for Australia online and can go landside and enjoy Sydney, rather than spending the day in the airport. Perhaps TG can give you one for free when you check-in? I'd like to hear how the rest of your trip turns out...
Feb 23, 2010, 8:22 pm
#326
Join Date: Oct 2007
Location: Naples - Chicago - Park City
Programs: UA 1K Million Miler, Hyatt Globalist, Hilton Diamond, Marriott Plat, Amex Plat
Posts: 290
Don't want this to turn into my personal trip report but here's a quick wrap-up...
After we were told 882 left without us on Monday morning we had 10+ hours at BKK before our overnight TG BKK-SYD flight (9 hours in 60th row Y).
Had ETA's already (we were in SYD in September and they're good for 12 months) so we stored our carry-ons, hopped the train to Circular Quay for breakfast and chilled out near the Opera House drinking beer til it was time to head back.
At the ANZ lounge Annie came through (of course) and cleared our upgrades to C for SYD-LAX. Icing on the cake was that our bags went SYD-SFO (they only had 8+ hours to get them on the right plane!) and didn't show up at LAX. According to baggage at ORD they're still in SFO and are coming home on the red-eye tonight.
Feb 23, 2010, 8:52 pm
#327
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,594
Home finally tonight over FIFTY hours from when we first showed up at BKK for Monday's flight (NOT counting the 24 hour delay from Sunday's canceled flight).
Don't want this to turn into my personal trip report but here's a quick wrap-up...
After we were told 882 left without us on Monday morning we had 10+ hours at BKK before our overnight TG BKK-SYD flight (9 hours in 60th row Y).
Had ETA's already (we were in SYD in September and they're good for 12 months) so we stored our carry-ons, hopped the train to Circular Quay for breakfast and chilled out near the Opera House drinking beer til it was time to head back.
At the ANZ lounge Annie came through (of course) and cleared our upgrades to C for SYD-LAX. Icing on the cake was that our bags went SYD-SFO (they only had 8+ hours to get them on the right plane!) and didn't show up at LAX. According to baggage at ORD they're still in SFO and are coming home on the red-eye tonight.
Don't want this to turn into my personal trip report but here's a quick wrap-up...
After we were told 882 left without us on Monday morning we had 10+ hours at BKK before our overnight TG BKK-SYD flight (9 hours in 60th row Y).
Had ETA's already (we were in SYD in September and they're good for 12 months) so we stored our carry-ons, hopped the train to Circular Quay for breakfast and chilled out near the Opera House drinking beer til it was time to head back.
At the ANZ lounge Annie came through (of course) and cleared our upgrades to C for SYD-LAX. Icing on the cake was that our bags went SYD-SFO (they only had 8+ hours to get them on the right plane!) and didn't show up at LAX. According to baggage at ORD they're still in SFO and are coming home on the red-eye tonight.
Feb 24, 2010, 10:35 pm
#328
Join Date: Dec 2003
Location: Seal Beach, CA, USA
Programs: UA GM
Posts: 471
Home finally tonight over FIFTY hours from when we first showed up at BKK for Monday's flight (NOT counting the 24 hour delay from Sunday's canceled flight).
Don't want this to turn into my personal trip report but here's a quick wrap-up...
After we were told 882 left without us on Monday morning we had 10+ hours at BKK before our overnight TG BKK-SYD flight (9 hours in 60th row Y).
Had ETA's already (we were in SYD in September and they're good for 12 months) so we stored our carry-ons, hopped the train to Circular Quay for breakfast and chilled out near the Opera House drinking beer til it was time to head back.
At the ANZ lounge Annie came through (of course) and cleared our upgrades to C for SYD-LAX. Icing on the cake was that our bags went SYD-SFO (they only had 8+ hours to get them on the right plane!) and didn't show up at LAX. According to baggage at ORD they're still in SFO and are coming home on the red-eye tonight.
Don't want this to turn into my personal trip report but here's a quick wrap-up...
After we were told 882 left without us on Monday morning we had 10+ hours at BKK before our overnight TG BKK-SYD flight (9 hours in 60th row Y).
Had ETA's already (we were in SYD in September and they're good for 12 months) so we stored our carry-ons, hopped the train to Circular Quay for breakfast and chilled out near the Opera House drinking beer til it was time to head back.
At the ANZ lounge Annie came through (of course) and cleared our upgrades to C for SYD-LAX. Icing on the cake was that our bags went SYD-SFO (they only had 8+ hours to get them on the right plane!) and didn't show up at LAX. According to baggage at ORD they're still in SFO and are coming home on the red-eye tonight.
Feb 25, 2010, 12:07 am
#329
Formerly known as aep
Join Date: Mar 2006
Location: PAE - born, MEL-dwelling
Programs: Nothing special in many programs
Posts: 382
There are far worse ways to spend an arvo! :-) Glad to hear you got home ok, with a load of extra miles!
Last edited by iluv2fly; Feb 26, 2010 at 2:53 am Reason: language
Mar 7, 2010, 3:04 pm
#330
Join Date: Sep 2003
Location: Austin TX USA
Programs: UA life 1K, 2MM; AA Life Pt 3mm; DL nada now!; AS nada now; BA, FD, CX, LH, DD, Amex Pt, Diners
Posts: 950
UA891 LAX-NRT Cancelled Mar 7
Due to leave LAX 11:39 - on advisory for departure at 15:30. Will misconnect for all UA Asia connections including BKK UA881 for sure, leading to 24 hour delays for connections if staying on UA metal - even assuming space is available.
Question. What is typical UA practice (not necessarily policy) for mileage tickets rebooking on Star Alliance flights instead of UA metal on these routes?
I will soon find out myself and will advise.
Tks
Question. What is typical UA practice (not necessarily policy) for mileage tickets rebooking on Star Alliance flights instead of UA metal on these routes?
I will soon find out myself and will advise.
Tks