Computer thinks A319 is an A320
May 1, 2000 | 5:18 pm
#1
Original Poster
Join Date: Jun 1999
Location: NYC/LA
Programs: DL DM, UA Silver, Marriott Titanium/LTP, Hilton Diamond
Posts: 9,817
Computer thinks A319 is an A320
When I have some time I will attempt to file my first trip report, however I had an interesting flight last night.
Flight 204, the 11:59 p.m. departure LAX-IAD was originally scheduled as an A319. Somewhere along the line UA's computer switched the equipment to an A320 and seats were assigned accordingly. However, upon boarding MANY passengers were surprised to find themselves aboard an A319!
So four first class passengers found that they were seated in coach seats, many EconPlus passengers found that they were in regular Economy, people with exit rows (myself included) found that they too were assigned to regular rows, and many people were simply seated in rows and seats that did not exist!
It really was, from a customer service perspective, a nightmare. (But I have to say that I think the agents and F/As did a great job to be accomodating.) At least the flight was already delayed by over an hour due to crew scheduling, so the mass confusion didn't cause any additional delays.
-- Also, on another note, Salma Hayek and Edward Norton were in First on my SFO-LAX Shuttle flight! Celebrities on Shuttle... who would have thought.
Flight 204, the 11:59 p.m. departure LAX-IAD was originally scheduled as an A319. Somewhere along the line UA's computer switched the equipment to an A320 and seats were assigned accordingly. However, upon boarding MANY passengers were surprised to find themselves aboard an A319!
So four first class passengers found that they were seated in coach seats, many EconPlus passengers found that they were in regular Economy, people with exit rows (myself included) found that they too were assigned to regular rows, and many people were simply seated in rows and seats that did not exist!
It really was, from a customer service perspective, a nightmare. (But I have to say that I think the agents and F/As did a great job to be accomodating.) At least the flight was already delayed by over an hour due to crew scheduling, so the mass confusion didn't cause any additional delays.
-- Also, on another note, Salma Hayek and Edward Norton were in First on my SFO-LAX Shuttle flight! Celebrities on Shuttle... who would have thought.
May 1, 2000 | 6:33 pm
#2
A FlyerTalk Posting Legend
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 42,608
Yes, I have seen a few, too. But for a private jet, they don't have too many options in some markets.
May 1, 2000 | 7:25 pm
#3
Join Date: Aug 1999
Location: SNA, LAX
Programs: UA 1K, SPG Plat, Hertz P Circle
Posts: 1,628
I had one last Friday night. UA1034 SNA-SFO listed as 737-300 showed up as a -500. I was originally in 3A, but thought I'd switch to another seat so I can put one of my bags under the seat infront of me - full flight. The kind agent put me in 10F, exit row, economy plus. When the plane pulled into the gate, I recognized it was a -500 from its registration N902UA, didn't give it a 2nd thought. 10F on the 735 is one row BEHIND exit, and first row outside of E+. I pouted as I slumped into the seat with no channel 9 ATC. The cabin was chaotic as expected, and a gate agent approached as asked if I'd mind moving to row 1...