Missing Miles? SEND EVERYTHING!!
 

It's getting as tough to get my miles for my September Air Canada flights credit as getting an upgrade on a Shuttle flight!

I get a letter while I'm away saying "We cannot accept boarding passes as proof of flight" They say they need ticket #'s.

I used an e-ticket and got a printed copy. Hope that's enough because that's what they are getting (HEY! It's miles closer to PremEx status!)

So they are getting the itinerary, the boarding passes copies (AGAIN) a picture of my M-P card, pictures of my cats, a begging letter, free Healthy Choice coupons... OK I"m getting carried away but I need my miles!

I'll still never understand why the burden of proof is always on the passenger! I just noticed I didn't get credit for my LAX-PDX return flight last month. Guess I'll need to go through all this crap too.

They have a poor system, and we must prove we flew the flight. What are their computers for...couldn't they track it via a flight manifest?

Alliance and code-share credits have always been spotty at best. Catman is trying to get Mileage Plus credit for an Air Canada trip. They need the ticket number because United can't audit an Air Canada flight record without it.

On our Aloha Airlines flights in October of last year, it took until May for them to post! I never called United on them. They just eventually posted. I can assume that the Partner airline accumulates the data and sends it off to Mileage Plus in occasional batches or United sits on a stack of these flight cards until they get around to entering them.

Shadow, for your LAX-PDX (assuming United?) flights, you shouldn't have to go through much "crap." You just have to let them know you're missing it. Just call the MP 800 number and wait for the prompt for missing flight credit. Just enter your ticket number (on the bottom of your boarding pass) and the system will do an Auto-Audit and post your flights within a few minutes to a few days. No hassle, no mailing reciepts, it's automated. Only on Partner credits to you have to send in the works.

Believe it or not, but UA has actually managed to update my account with ALL mileage due me! The 26K miles missing from the UA Travel Card promo finally posted after 2 months of calls. And I even received the last 2 upgrade paks they owed me!

Of course my recent statement was sent via snail mail rather than first class which I understand they are supposed to be using for 1Ks.

PremEx, I've got my boarding passes here & don't see any ticket number on them. I do have the ticket receipt also, so the number is available. I'm curious about the BP # thing, across the bottom are all asterisks.

I believe that if you get a boarding pass that is from an E-Ticket. Meaning that they don't staple the flight coupon to boarding pass then it has the ticket number printed on it. Otherwise you get the row of ****.

I don't know. I've just gone through my last 32 boarding passes...all E-Tickets, and they all have the ticket number on the bottom. All start with #016. These are those blue cloudy sky things. Doesn't really matter, if you have the ticket receipt you have the ticket number.

BTW, the first three digits of a ticket number represents the airline code of the issuer.

016 is United Airlines,
Air Canada is 014 etc.

It was not an E-ticket, so that's the answer.
It was a paper ticket w/BP issued at the counter (no clouds). http://talk.flyertalk.com/forum/smile.gif

I requested the missing flight on the 800# line last night.

Thought I'd give credit where it's due. UA posted my missing return flight within 48 hrs. of my request on the #800 line.

Thanks for the tip, PremEx.

http://talk.flyertalk.com/forum/smile.gif