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Seeking advice: UA charged my parents for trying to standby for non-stop flight

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Seeking advice: UA charged my parents for trying to standby for non-stop flight

 
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Old Aug 28, 2008, 1:13 pm
  #16  
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Join Date: Sep 2006
Location: AUS
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Thank you all for your replies. I agree the problem is the route change for standby, I am just not sure whether it's legal standby or not. I guess it's depended on the good grace of the GA to allow change of routing standby.

By the way, I know for sure Canada is allowed for standby, as previous poster suggested, I have done it before when I flown SFO-YVR even between UA/AC metal. And I am pretty sure, even when you have International ticket, domestic portion standby is allowed.

Thank you all!
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Old Aug 28, 2008, 1:19 pm
  #17  
 
Join Date: Jul 2005
Location: SAN
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Originally Posted by LAX UA 1K
I would have told them to say nothing in TPE and ask in SFO.
Exactly. Making changes at TPE would hardly be "standing by"; it would be confirming a change, which is what appears to have happened. Standing by would involve getting on the list at the airport of departure.

If OP's family had gone to the SFO-YYZ gate, they could have stood-by per S*FAR/STANDBY.
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Old Aug 28, 2008, 1:22 pm
  #18  
 
Join Date: Jul 2005
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Originally Posted by beanex
Thank you all for your replies. I agree the problem is the route change for standby, I am just not sure whether it's legal standby or not. I guess it's depended on the good grace of the GA to allow change of routing standby.
Technically yes, in practice it isn't a problem.

When flying AAA-BBB-CCC, I've never had problems or been asked to pay a fee -- even as a GM -- when standing by for an earlier AAA-CCC flight. The tricky part is when you're booked AAA-BBB-CCC and want to standby for AAA-DDD, where DDD is a co-terminal of CCC. Sometimes this works, sometimes not. Many GA's know the "trick" of, say, booking SFO-ORD-LGA, then trying to standby for the p.s. nonstop.
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Old Aug 28, 2008, 2:06 pm
  #19  
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Originally Posted by beanex
Thank you all for your replies. I agree the problem is the route change for standby, I am just not sure whether it's legal standby or not. I guess it's depended on the good grace of the GA to allow change of routing standby.

By the way, I know for sure Canada is allowed for standby, as previous poster suggested, I have done it before when I flown SFO-YVR even between UA/AC metal. And I am pretty sure, even when you have International ticket, domestic portion standby is allowed.

Thank you all!
No the problem is they asked for standby and got a confirmed seat. They didn't ask or the rep didn't understand the request. The standby should have occurred in SFO, TPE was irrelevant to this mix.
GoingAway is offline  


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