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UA gets tough with manual selling for award seats

UA gets tough with manual selling for award seats

 
Old Jan 16, 08, 6:57 am
  #1  
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manual sell?

How can you get an agent to try this?
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Old Jan 16, 08, 7:08 am
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Manual sell of what? A ticket? E+? A Biscoff cookie??
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Old Jan 16, 08, 7:14 am
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Like Thai airway BKK-LAX, or HKG-sfo on sin
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Old Jan 16, 08, 7:15 am
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You can ask, but UA agents have been instructed not to do this since it avoids the starnet filtering UA has implemented.
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Old Jan 16, 08, 7:20 am
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Originally Posted by bernyx View Post
How can you get an agent to try this?
Need a little more info. As a former TA, the only time a manual sell was used was if a price was stored but later mistakenly deleted by the airlines. It was then necessary to rebuild the itin manually. Is this what you are asking?
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Old Jan 16, 08, 7:25 am
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for example, if I see on the ANA site that they have award availabiltiy on TG but united says not available
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Old Jan 16, 08, 7:30 am
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It is very difficult, if not impossible, to get United to do a manual sell because of the additional cost to them. I doubt anyone short of a GS would even have a chance.
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Old Jan 16, 08, 7:47 am
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Originally Posted by mahasamatman View Post
It is very difficult, if not impossible, to get United to do a manual sell because of the additional cost to them. I doubt anyone short of a GS would even have a chance.
Manual sell cost extra? Do you mean it cost extra because it bypasses starnet filtering thus costing UA to pay for an award seat or doing manual sell would actually cost more than using starnet?
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Old Jan 16, 08, 7:52 am
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Originally Posted by mahasamatman View Post
It is very difficult, if not impossible, to get United to do a manual sell because of the additional cost to them. I doubt anyone short of a GS would even have a chance.
Hah, ok...
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Old Jan 16, 08, 9:19 am
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The more this is talked about the sooner the memos will start flowing.
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Old Jan 16, 08, 9:21 am
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Originally Posted by lucky9876coins View Post
Hah, ok...
hmm? PM?
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Old Jan 16, 08, 9:46 am
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Originally Posted by kkjay77 View Post
Do you mean it cost extra because it bypasses starnet filtering thus costing UA to pay for an award seat
Exactly. The process itself doesn't cost, but the end result does.

Originally Posted by lucky9876coins View Post
Hah, ok...
I assume this means you have no trouble getting a manual sell? And I also assume this means you don't wish to impart the information on just how you do it.
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Old Jan 16, 08, 9:49 am
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Originally Posted by UNITED959 View Post
A Biscoff cookie??
They sell them at Safeway now
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Old Jan 16, 08, 10:30 am
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thread.delete()
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Old Jan 20, 08, 8:58 am
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flights on TG LAX-BKK

Checked several dates for C class using miles after checking the ANA web site and nothing available, interestingly
they were available through US air dividend miles, thanks united
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