UA gets tough with manual selling for award seats
Jan 16, 2008, 6:57 am
#1
Original Poster
Join Date: Aug 2005
Posts: 730
manual sell?
How can you get an agent to try this?
Jan 16, 2008, 7:08 am
#2
FlyerTalk Evangelist
Join Date: Sep 2000
Location: Chicago, IL
Posts: 20,404
Manual sell of what? A ticket? E+? A Biscoff cookie?? 
Jan 16, 2008, 7:14 am
#3
Original Poster
Join Date: Aug 2005
Posts: 730
Like Thai airway BKK-LAX, or HKG-sfo on sin
Jan 16, 2008, 7:15 am
#4
FlyerTalk Evangelist
Join Date: Oct 2004
Programs: Nah.
Posts: 13,967
You can ask, but UA agents have been instructed not to do this since it avoids the starnet filtering UA has implemented.
Jan 16, 2008, 7:20 am
#5
Join Date: Apr 2004
Location: Central Virginia
Programs: UA 2MM
Posts: 1,231
Jan 16, 2008, 7:25 am
#6
Original Poster
Join Date: Aug 2005
Posts: 730
for example, if I see on the ANA site that they have award availabiltiy on TG but united says not available
Jan 16, 2008, 7:30 am
#7
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Posts: 52,139
It is very difficult, if not impossible, to get United to do a manual sell because of the additional cost to them. I doubt anyone short of a GS would even have a chance.
Jan 16, 2008, 7:47 am
#8
Join Date: Oct 2004
Location: NYC
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Jan 16, 2008, 9:19 am
#10
Join Date: Jan 1999
Location: Too many
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Posts: 5,761
The more this is talked about the sooner the memos will start flowing.
Jan 16, 2008, 9:21 am
#11
Join Date: May 2006
Location: New York, London, Sydney
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Jan 16, 2008, 9:46 am
#12
A FlyerTalk Posting Legend
Join Date: Apr 2004
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Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,139
I assume this means you have no trouble getting a manual sell? And I also assume this means you don't wish to impart the information on just how you do it.
Jan 16, 2008, 9:49 am
#13
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Jan 16, 2008, 10:30 am
#14
Join Date: Jul 2004
Location: SNA
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thread.delete()
Jan 20, 2008, 8:58 am
#15
Original Poster
Join Date: Aug 2005
Posts: 730
flights on TG LAX-BKK
Checked several dates for C class using miles after checking the ANA web site and nothing available, interestingly
they were available through US air dividend miles, thanks united
they were available through US air dividend miles, thanks united