Why does United keep changing my pre-assigned seats?
#1
Original Poster
Join Date: Dec 2006
Programs: UA 1K, BA Silver
Posts: 46
Why does United keep changing my pre-assigned seats?
Can anyone help me understand why United keeps automatically changing my pre-assigned seats. On a recent trip back from LHR my seat was changed from 17C on the day of travel, yesterday my upgrade to NRT cleared so I grabbed 15H, this morning it was changed to row 6. Am I doing something wrong, or is it just the lovely United web site, its only started to happen this year.
Last edited by railwaystand; Mar 14, 2008 at 8:55 am
#2
FlyerTalk Evangelist
Join Date: Mar 2002
Location: SPI
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There is a long-standing thread here on the UA board entitled:"Check your itineraries".....
The reason is b/c changes like this, when caught early enough can be rectified.
Best, Dave
#3
Original Poster
Join Date: Dec 2006
Programs: UA 1K, BA Silver
Posts: 46
No, no changes at all, thats what is puzzling me.
#4
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#5
Join Date: Nov 2006
Location: SFO South Bay
Programs: UA 2MM
Posts: 3,052
I found the same thing happening with me a while back. It was not UA, but rather my travel agency. Most travel agencies have a program that crawls through all their customer's records once a day and looks to see if seats are available that better fit the type of seat you request in your profile. For example, I had aisle seat in my profile. However, on a 747, my favorite seat is a window: 15A, which is the best seat on the plane. Every night, the system would switch me to 6B, an aisle, but one of the very worst seats on the plane. It look me a while to finally figure out what was happening.
#6
Join Date: Nov 2005
Location: DEN or KOA
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Posts: 832
Twice last week. Moved me from 2B to 1C. Bulkheads just don't work on 73's witha lot of carryon. And no; no FAM.
#7
Join Date: May 2007
Location: Bay Area, CA
Programs: UA 1P
Posts: 116
Same thing that Blueman states happened to me. My travel profile at the agency we work through has a preference for bulkhead, so when I selected 15A, the next day it would be the bulkhead seat downstairs. Had to remove the preference to fix the issue. -chris
#8
Original Poster
Join Date: Dec 2006
Programs: UA 1K, BA Silver
Posts: 46
I found the same thing happening with me a while back. It was not UA, but rather my travel agency. Most travel agencies have a program that crawls through all their customer's records once a day and looks to see if seats are available that better fit the type of seat you request in your profile. For example, I had aisle seat in my profile. However, on a 747, my favorite seat is a window: 15A, which is the best seat on the plane. Every night, the system would switch me to 6B, an aisle, but one of the very worst seats on the plane. It look me a while to finally figure out what was happening.
#9
Join Date: Nov 2005
Location: DEN or KOA
Programs: UA PLAT. DL PLAT, AOPA, MUG CLUB AT ROCK BOTTOM
Posts: 832
I book on .bomb, not a travel agency. Happens to me. ????
#10
Join Date: Mar 2006
Posts: 62
This just happend to me on SFO-Beijing. I had 15G and now no seat assignment. All booked through united
#11
Original Poster
Join Date: Dec 2006
Programs: UA 1K, BA Silver
Posts: 46
Ahh, I guess I better keep checking then..
#13
Join Date: Jan 2008
Location: SF Bay Area
Programs: UA 1K MM, Marriott Life Plat, various others of little note
Posts: 2,763
Can anyone help me understand why United keeps automatically changing my pre-assigned seats. On a recent trip back from LHR my seat was changed from 17C on the day of travel, yesterday my upgrade to NRT cleared so I grabbed 15H, this morning it was changed to row 6. Am I doing something wrong, or is it just the lovely United web site, its only started to happen this year.
#14
Moderator: Smoking Lounge; FlyerTalk Evangelist
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Can anyone help me understand why United keeps automatically changing my pre-assigned seats. On a recent trip back from LHR my seat was changed from 17C on the day of travel, yesterday my upgrade to NRT cleared so I grabbed 15H, this morning it was changed to row 6. Am I doing something wrong, or is it just the lovely United web site, its only started to happen this year.