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kinchai Mar 13, 2008 5:32 am

Lax-lhr
 
Hi guys. I am no regular UA flyer but have an upcoming LAX-LHR flight (18/4) where I am in Y and currently put in 39E:(. The flight on seatcounter shows Y9 but I cannot select any other seats on UA's booking system (obviously being *G with TG doesn't help in this case as I have already input that info).

My trip starts from DEN and I am wondering what are my chances to switch to an asile seat in E- when I check in or before that?

Many thanks

bseller Mar 13, 2008 5:53 am


Originally Posted by kinchai (Post 9402962)
The flight on seatcounter shows Y9

This information is 'generally' irrelevant to your question. It simply means that UA is willing/able to sell AT LEAST 9 additional Economy seats.

On April 18, the seatmap for UA 934 is pretty full. The flight is showing Y, B, M, H, Q, and V as all 9's. W, T, and S are zeroed out.
I can see that seats 41/42 A and B are available.

Originally Posted by kinchai (Post 9402962)
I cannot select any other seats on UA's booking system (obviously being *G with TG doesn't help in this case as I have already input that info).

*G will NOT get you into E+, but I don't know why you can't select a different seat.
If I were you, I'd simply call and see if the seatmap that I pulled is correct and if you can be assigned either 41A/B or 42A/B.


Originally Posted by kinchai (Post 9402962)
My trip starts from DEN and I am wondering what are my chances to switch to an asile seat in E- when I check in or before that?

If calling doesn't work, then you may well be more successful upon checkin or at the airport.
Good luck.
Dave

UNITED959 Mar 13, 2008 6:11 am


Originally Posted by kinchai (Post 9402962)
My trip starts from DEN and I am wondering what are my chances to switch to an asile seat in E- when I check in or before that?

I'd ask about a re-route to minimize the torture, either on the direct flight, or via ORD or IAD.

21H21J Mar 13, 2008 6:15 am

Definately call to get your seat changed, 39E is not a place you want to be for over 10 hours.

If you are likely to do anymore international flights on UA, then I would recommend E+ access for $349. For one trip I'd say it's not worth it, but for two round trips, $87 per flight for the extra legroom, is money well spent.

kinchai Mar 13, 2008 6:18 am


Originally Posted by bseller (Post 9403003)
This information is 'generally' irrelevant to your question. It simply means that UA is willing/able to sell AT LEAST 9 additional Economy seats.

On April 18, the seatmap for UA 934 is pretty full. The flight is showing Y, B, M, H, Q, and V as all 9's. W, T, and S are zeroed out.
I can see that seats 41/42 A and B are available.

*G will NOT get you into E+, but I don't know why you can't select a different seat.
If I were you, I'd simply call and see if the seatmap that I pulled is correct and if you can be assigned either 41A/B or 42A/B.


If calling doesn't work, then you may well be more successful upon checkin or at the airport.
Good luck.
Dave


Thank you bseller and UNITED959 for the prompt reply.

I just did a dummy booking on united.com selecting LAX-LHR on the day and flight I want. However I cannot see 41A/B or 42A/B that is open. Could this be because you are 1K on UA?

And how does re-route works with UA? I am on H fare for LAX-LHR. Would I have to pay anything for re-route?

Cheers guys.

bseller Mar 13, 2008 6:23 am


Originally Posted by kinchai (Post 9403100)
I just did a dummy booking on united.com selecting LAX-LHR on the day and flight I want. However I cannot see 41A/B or 42A/B that is open. Could this be because you are 1K on UA?

1) Are you looking at UA 934 LAX-LHR on 18 April?
2) NO, it is not b/c I am 1K since 41/42 are E- seating which SHOULD be available to anyone.

Originally Posted by kinchai (Post 9402962)
How does re-route works with UA? I am on H fare for LAX-LHR. Would I have to pay anything for re-route?

I don't know the specific fare rules of your flight, but you may well be able to find a sympathetic agent to move you to a DEN-ORD-LHR, or DEN-IAD-LHR routing.
As 21HJ said above, consider buying E+ access, although E+ on UA 934 was pretty darn full too. I saw the exit row open in E+, but since you're not 1P or above, you won't have access to that.

Best, Dave

kinchai Mar 13, 2008 6:39 am


Originally Posted by bseller (Post 9403115)
1) Are you looking at UA 934 LAX-LHR on 18 April?
2) NO, it is not b/c I am 1K since 41/42 are E- seating which SHOULD be available to anyone.

I don't know the specific fare rules of your flight, but you may well be able to find a sympathetic agent to move you to a DEN-ORD-LHR, or DEN-IAD-LHR routing.
As 21HJ said above, consider buying E+ access, although E+ on UA 934 was pretty darn full too. I saw the exit row open in E+, but since you're not 1P or above, you won't have access to that.

Best, Dave


1) Yes that is the flight I am booked for.
2) Just got off the phone with the reservation ppl in London. The lady who took my call said that she cannot "see" that 41A/B or 42A/B open at the moment. Maybe they are seats "reserved" for assigning at check-in. She can only put a "request" that I would like a E- Asle seat.

But yea, 39E is certainly not a place you want to be for 12 hrs. Given it's also a day flight :td:


Originally Posted by 21H21J (Post 9403085)

If you are likely to do anymore international flights on UA, then I would recommend E+ access for $349. For one trip I'd say it's not worth it, but for two round trips, $87 per flight for the extra legroom, is money well spent.

Interestly from

http://www.unitedairlines.co.uk/core...les/index.html

if you download the timetable of 1 march-18 may, 2008. On page 6 it reads:

Economy PlusSM
United was the first airline to offer up to five inches of
additional legroom with Economy Plus. This cabin service is
the most spacious economy seating in the industry and can
be found on all United flights. It’s available on a first come,
first served basis to all Mileage Plus members
with Premier® status or higher, Star Alliance Gold and Silver
members, and full-fare United Economy ticket holders.
For more information, click here: Economy Plus


When did UA removed the privilage of E+ access for *G again?
Can one argue from this offical release from UA?

bseller Mar 13, 2008 7:27 am


Originally Posted by kinchai (Post 9403183)
When did UA removed the privilage of E+ access for *G again?

IIRC, it's been over a year or so.

Originally Posted by kinchai (Post 9403183)
Can one argue from this offical release from UA?

Not a chance. Not even worth the effort to make the call.
I can't figure out why the phone agents are seeing a different seat map than I am, but it could always be a UA.com bug.

Good luck with re-seating or re-routing.

Best, Dave

cl.lurker Mar 13, 2008 7:34 am


Originally Posted by bseller (Post 9403329)
Not a chance. Not even worth the effort to make the call.


Best, Dave

Methinks the best thing to do is to check-in early at DEN, no checked bags, and head to the RCC and ask the possibility of re-seating and/or re-routing with the RCC matrons.

chrisw Mar 13, 2008 7:35 am

There are some seats in E- (usually towards the back) that are blocked from preassignment by non-elites. (I believe some of the 2-somes in the back of the 744 fall into this category.) This could be the case.

There's a thread about it somewhere. It's pretty complicated IIRC, like, they're abailable to full fares and elites, or just elites. From various dummy bookings is was extremely difficult to a pattern, and agents didn't now either (of course).

SEA1K4EVR Mar 13, 2008 9:42 am


Originally Posted by chrisw (Post 9403368)
There are some seats in E- (usually towards the back) that are blocked from preassignment by non-elites. (I believe some of the 2-somes in the back of the 744 fall into this category.) This could be the case.

There's a thread about it somewhere. It's pretty complicated IIRC, like, they're abailable to full fares and elites, or just elites. From various dummy bookings is was extremely difficult to a pattern, and agents didn't now either (of course).

Yep that's right.. There are 19 open seats in the back of the plane on this flight that I can see as a 1K..but none of them would show available to someone without status. There are also 59 open E+ seats... I might be inclined to buy the E+ access for $349.

Benny8444 Mar 13, 2008 10:56 am

Another thing you can do is call UA back and see if the CSR will "open up" 41A or B for you. They have the ability to do this and I have had this done even when I had NO status on any *A airline. All the CSR has to do is call the seat desk or a supervisor to open the seats up.

If that does not work get to DEN VERY early and go to the RCC and see if you can be re routed or have your seat changed. There is a DEN-IAD at 10:30 AM that connects to a lot of the overseas flights from IAD.

Hope this helps
Ben

kinchai Mar 13, 2008 11:03 am


Originally Posted by cl.lurker (Post 9403358)
Methinks the best thing to do is to check-in early at DEN, no checked bags, and head to the RCC and ask the possibility of re-seating and/or re-routing with the RCC matrons.

This might be hard for all you UA FFs. Does any of you think/know if a non UA status person like myself check-in online 24 hrs in advance will allow me to access those "blocked" E- seats? Would UA "release" those seats by then?

If I do so, would i have to "pay a small fee" (as stated on http://www.united.com/page/article/0,6722,50446,00.html) if I want to have checked baggage? and would *G help in this situation? say I select my seat and queue up at the Priority check-in counter to have my bags checked and boarding pass printed?

Does RCC matrons have higher authorisation "power" than check-in staffs? For me whenever I want a seat blocked or the release of exit row seats on TG and SQ, the check-in staffs always pick up the phone and call someone (station manager?).

p.s. Sorry I really don't fly UA much. Thanks guys. I am learning^

SEA1K4EVR Mar 13, 2008 11:04 am

Actually they typically release those rear seats 24-48 hours before the flight... don't wait to get to the airport... start checking the seat map 72 hours out. But at the very least, you will be able to select them during OLCI 24 hours before your DEN flight.

kinchai Mar 13, 2008 11:16 am


Originally Posted by Benny8444 (Post 9404383)
Another thing you can do is call UA back and see if the CSR will "open up" 41A or B for you. They have the ability to do this and I have had this done even when I had NO status on any *A airline. All the CSR has to do is call the seat desk or a supervisor to open the seats up.

If that does not work get to DEN VERY early and go to the RCC and see if you can be re routed or have your seat changed. There is a DEN-IAD at 10:30 AM that connects to a lot of the overseas flights from IAD.

Hope this helps
Ben

What does CSR stand for? and do you think if I call the US based number I will stand a higher chance (as oppose to the UK 0845 number)?

I think I found the answer- customer service representatives


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