Re-route due to weather; Original EQM/EQS?
Dec 17, 2007, 9:08 pm
#31
Join Date: Nov 2007
Location: DEN
Programs: UA 1K; HH Diamond
Posts: 198
On the phone MP gave me credit for a 2 seg flight I missed and was routed non-stop all UA due to a mechanical.
Gave me credit for my original itinerary another 2 segs when re-routed on Alaska
and gave me credit for a US reroute a year ago.
They showed up in my account as we were on the phone.
I have a US ticket that was rerouted on Delta, that one I have to fax but he said if I send in a note saying I need the credit fast for qualifying they would do it very fast.
Gave me credit for my original itinerary another 2 segs when re-routed on Alaska
and gave me credit for a US reroute a year ago.
They showed up in my account as we were on the phone.
I have a US ticket that was rerouted on Delta, that one I have to fax but he said if I send in a note saying I need the credit fast for qualifying they would do it very fast.
Jan 17, 2008, 7:51 am
#32
Join Date: May 2007
Location: WAS
Programs: UA 1K, AS MPVG
Posts: 482
re-route due to MX
Just another data point. Re-routed from SJC-LAX-BOS-PHL to SFO-PHL non-stop due to canceled SJC-LAX. Had the re-route been booked into Y, I would have left well enough alone (given I care more about EQMs than RDMs). But the re-routed flight booked in the normal bucket, so I called MP to get original routing credit. It took the agent a while (I gather since one segment was originally on US), but he was able to credit me for the original routing. However, he pointed out--multiple times--that this was an exception and not standard policy. 
Mar 6, 2008, 9:05 pm
#33
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Titanium, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,770
I call MP tonight to request 'original routing credit' and they acted like I was out of my mind. He said several times 'you earn what route you fly'. He talked to a supervisor and I was granted a 'one time exception'.
Mar 6, 2008, 9:11 pm
#34
Suspended
Join Date: Oct 2005
Programs: Delta, American, USAir, Continental, Northwest, United, AirTran, SouthWest, Midwest
Posts: 563
I usually just call the mileage plus line and get the original route credited. Sometimes I've even just told the gate agent that i wanted to original routing mileage when they were doing the rebooking and it ended up showing up right in my account.
Jun 1, 2009, 4:11 am
#35
Join Date: Jul 2008
Location: BDL
Programs: AA PLT, UA 1K (2k), Hyatt Diamond, SPG Platinum, HHonors Gold
Posts: 683
Booked on BNA-IAD-BDL, BNA-IAD was delayed so before I even checked-in I was rebooked (full fare Y) to US (BNA-CLT-BDL). Problem is none of the flights have posted and it has been 5 days now.
I wanted the US segs to post that way I can call in and ask for original EQM/EQS, but they never posted. What should I do? I really want the credit for DEQM:
BNA-CLT-BDL = 329mi + 644mi = 973EQM/973RDM/3EQS or
BNA-IAD-BDL = 542mi + 326(500)mi = 1042 x 2 = 2084EQM/2084RDM/2EQS
I wanted the US segs to post that way I can call in and ask for original EQM/EQS, but they never posted. What should I do? I really want the credit for DEQM:
BNA-CLT-BDL = 329mi + 644mi = 973EQM/973RDM/3EQS or
BNA-IAD-BDL = 542mi + 326(500)mi = 1042 x 2 = 2084EQM/2084RDM/2EQS