Question about a cancelled flight on a MR
Dec 29, 2006, 9:59 pm
#1
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Question about a cancelled flight on a MR
So I did an ORD-MKE-ORD mile run to get the final miles I need for 2006 and my flight from MKE-ORD was cancelled and I had to pay $25 for a limo ride to ORD with 9 other passengers. I then called up United mileage plus and they told me that I wouldn't get EQM's for this because the ticket wasn't used and I would have to call United Customer Relations on Tuesday 1/2. Should I wait for them and what sort of compensation should I demand for this stupidity.
Dec 29, 2006, 10:01 pm
#2
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Hmmm... Why was your MKE-ORD flight cancelled? This carries a lot of weight in regards to what you deserve.
Dec 29, 2006, 10:16 pm
#3
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Yes, MKE-ORD was cancelled and the next flight was at 6:00 AM and the only other alternative was an American that was full.
Dec 29, 2006, 10:29 pm
#5
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It wasn't weather weather related for sure. The ORD-MKE was originally delayed 1:30 and then cancelled which caused the domino effect on this. According to one of their brilliant reps it was indeed mechanical. 38 segments this year without a problem and I just got to experience the first cancelled flight of my life ever.
Last edited by bschaff1; Dec 29, 2006 at 11:30 pm Reason: adding details
Dec 30, 2006, 3:43 am
#6
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I think I'd call Mileage Plus today and see if they'll post the miles to your account immediately, or in the alternative, make a note to your account that you were promised the miles. If they refuse then 'd make another trip prior to December 31 to protect your status.
Dec 30, 2006, 6:54 am
#7
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It wasn't weather weather related for sure. The ORD-MKE was originally delayed 1:30 and then cancelled which caused the domino effect on this. According to one of their brilliant reps it was indeed mechanical. 38 segments this year without a problem and I just got to experience the first cancelled flight of my life ever.
Dec 30, 2006, 4:59 pm
#8
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Actually I talked to someone from Premier support who got their supervisor and someone from mileage plus on the phone and I got a good answer. She said that even though it appeared to be a weather cancellation that they are giving people within 500 miles the next tier regardless and that I was the third type of this call she had spoken to today and a lot of people in the call center are pissed because off the misinformation that the mileage plus people are giving out in an effort to sell flights before the end of the year. This put me at enough ease and if UAL screws me over I have proof in my favor and I can always threaten to go elsewhere since I am new to UAL for the year.
Dec 30, 2006, 5:09 pm
#9
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Dec 30, 2006, 5:11 pm
#10
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They should've pulled the limo up to the jetway and run everyone's BP through the gate reader 
That's what I'd have suggested
Pat
That's what I'd have suggested
Pat