Mileage Summary has line for booking bonus but 0 miles
Dec 1, 2006, 10:59 am
#1
Original Poster
Join Date: Apr 2004
Location: Arlington, VA
Programs: BA Gold, Delta Gold, UA Gold
Posts: 386
Mileage Summary has line for booking bonus but 0 miles
Has anyone else encountered the following?
In my online Mileage Plus account summary, there are lines for the online booking bonus and the OLCI bonus, but the fields all have zeros in them. Will the zeros eventually change to the correct number of miles or do I need to call Mileage Plus.
An example:
Nov 13, 2006 EASY CHECK-IN BONUS - MPDH15 0 0 0 0
Nov 13, 2006 UA 950 E Class SFO to IAD 2,419 0 2,419 4,838
Nov 23, 2006 UA 7186 V Class IAD to BUF 500 0 500 1,000
Nov 26, 2006 UNITED.COM BOOKING BONUS 0 0 0 0
Thanks.
In my online Mileage Plus account summary, there are lines for the online booking bonus and the OLCI bonus, but the fields all have zeros in them. Will the zeros eventually change to the correct number of miles or do I need to call Mileage Plus.
An example:
Nov 13, 2006 EASY CHECK-IN BONUS - MPDH15 0 0 0 0
Nov 13, 2006 UA 950 E Class SFO to IAD 2,419 0 2,419 4,838
Nov 23, 2006 UA 7186 V Class IAD to BUF 500 0 500 1,000
Nov 26, 2006 UNITED.COM BOOKING BONUS 0 0 0 0
Thanks.
Dec 1, 2006, 11:00 am
#2
Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
I believe there is a thread/post on this and that it would be fixed this weekend or something.
Dec 1, 2006, 2:14 pm
#4
Join Date: Nov 2006
Posts: 11
I called..
I did call MP yesterday regarding this issue because I see the same information on my summery. Her response is that the bonus miles are posted on the account (it should add up) - although it currently shows "0" on the statement. UA is "working-on-it."
Dec 1, 2006, 2:58 pm
#5
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold
Posts: 3,458
I got the same response to an e-mail I sent last week. I sure don't have time to see if those bonuses truly are in my total miles.
Dec 7, 2006, 11:41 am
#6
Join Date: Dec 2002
Location: Central New Jersey
Posts: 1,211
MileTracker, though, still gets it right!
Dec 7, 2006, 11:42 am
#7
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
Yeah. UA is working on it as they did work on the old dot.bomb for several years and were able to come with the new piece of s...!
Dec 7, 2006, 7:27 pm
#8
Join Date: Jul 2003
Programs: UA1K 3MM, AS MVP 75K Gold
Posts: 2,706
At least, UA is trying to break out the different ways you can earn miles even if for now the booking bonuses show 0 miles. Does anyone know why there is no category for OLCI?
Dec 7, 2006, 7:51 pm
#9
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,054
EASY CHECK-IN BONUS - MPDH15
That is how the OLCI entry looks. It may take up to 4-6 weeks to post, as usual. If it doesn't post, call MP. Remember you can only get it 10 times under the same promo number, though...
Dec 7, 2006, 7:53 pm
#10
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,121
Dec 8, 2006, 2:34 pm
#11
Join Date: Oct 2000
Location: PDX
Programs: AS MVP, HH Silver VIP, IHG Platinum, SPG Gold
Posts: 723
