Seat Change on new site.
Nov 20, 2006, 11:48 am
#1
Original Poster
Join Date: Aug 2006
Location: Wisconsin
Posts: 55
Seat Change on new site.
Well I now see that united.bomb is out of beta. I had problems before when I tried to change my seat with the new feature that they added to the "my itineraries" section of the website. When ever I tried to change my seat I got an error "There was an error updating your PNR". I was hoping it would be fixed before the website was in production. Well it's not. Anyone else exeriencing problems on the new site (as of today)?
Nov 20, 2006, 12:03 pm
#2
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943
I didn't have any problems with the seat assignment option on the beta site.
When posting thread titles/post, please remember that today will always be today but its not tomorrow
... Embedded dates are useful.
When posting thread titles/post, please remember that today will always be today but its not tomorrow
... Embedded dates are useful.
Nov 20, 2006, 12:06 pm
#3
Join Date: Nov 2003
Location: random hotels
Programs: 1K, Marriott PP
Posts: 212
Originally Posted by hackneys
When ever I tried to change my seat I got an error "There was an error updating your PNR"?
Nov 20, 2006, 12:18 pm
#4
Original Poster
Join Date: Aug 2006
Location: Wisconsin
Posts: 55
ok..
Originally Posted by GoingAway
When posting thread titles/post, please remember that today will always be today but its not tomorrow ... Embedded dates are useful.
... Embedded dates are useful.
Nov 20, 2006, 12:19 pm
#5
Join Date: Feb 2006
Location: Take a guess
Programs: UA Mileage Plus, Hertz #1 Gold, SPG
Posts: 185
I changed my seat on 2 itnineraries when I became 2P from an E- to an E+ seat on the beta site and it said the same thing. But in my itineraries, it showed the seat that I changed it to and when I got my boarding pass, it still had the correct seat. Have you checked to see if your itineraries have the seat you changed it to?
Nov 20, 2006, 12:34 pm
#6
Original Poster
Join Date: Aug 2006
Location: Wisconsin
Posts: 55
Just tried...
Originally Posted by LAS
I changed my seat on 2 itnineraries when I became 2P from an E- to an E+ seat on the beta site and it said the same thing. But in my itineraries, it showed the seat that I changed it to and when I got my boarding pass, it still had the correct seat. Have you checked to see if your itineraries have the seat you changed it to?
Nov 20, 2006, 1:23 pm
#7
Join Date: Apr 2004
Location: DCA/IAD
Programs: UA 2.5MM; HH Diamond; Hyatt Platinum; MR Gold
Posts: 1,355
This morning (11/20), I successfully changed seats on the Beta site for flights between IAD and SEA in early December.
Nov 20, 2006, 1:25 pm
#8
Join Date: Jun 2003
Location: Denver, CO USA
Programs: UA-Gold, 1MM, Marriott Gold, Global Entry
Posts: 1,086
Originally Posted by hackneys
Just tried it again, paying close attention to the seat assignments on my itineraries. No luck. No change.
Nov 20, 2006, 1:31 pm
#9
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
I just changed one online with no problem.
Nov 20, 2006, 1:31 pm
#10
Join Date: May 2006
Location: SFO, SEA, ROA, RDU
Programs: UA 1K, AS
Posts: 1,018
Originally Posted by gvdIAD
This morning (11/20), I successfully changed seats on the Beta site for flights between IAD and SEA in early December.
Nov 20, 2006, 1:39 pm
#11
Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
No problems with seat changes here either.
Nov 20, 2006, 1:57 pm
#12
Join Date: Jul 2006
Programs: UA 1K
Posts: 1,154
In Beta I could only change seats with tickets purchased on the UA websites and NOT tickets.
Now it appears to work for all booking without a hitch
Now it appears to work for all booking without a hitch
Nov 20, 2006, 1:58 pm
#13
Join Date: Nov 2005
Location: Boston
Programs: UA 1K, SPG Gold, IC AMB, AXP
Posts: 263
I didn't have any problems changing seats for domestic flights, but could not do it for international ones. Are your flights international?
Nov 20, 2006, 2:11 pm
#14
Join Date: Jul 2006
Programs: UA 1K
Posts: 1,154
Originally Posted by KrisiO
I didn't have any problems changing seats for domestic flights, but could not do it for international ones. Are your flights international?
Some international. some domestic. All working fine now
Nov 20, 2006, 2:51 pm
#15
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
Originally Posted by KrisiO
I didn't have any problems changing seats for domestic flights, but could not do it for international ones. Are your flights international?