ual.com change: merging of old and beta

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Nov 26, 2006, 6:18 pm

#151

punkis

Join Date: Jun 2004

Programs: Aeroplan,AA

Posts: 158

Is there a way to add an infant?

My first time booking ual.com in a while, mostly due to the 5000 mile bonus although they may get orphaned and expire eventually. What happened to receiving an email confirmation? I have no easy way to inform others of my travel plans. And is there any way to add an infant online or do I have to call in or just show up with the stroller at the airport? I didn't like the old UAL.com either but there is still a long way to go.

Nov 27, 2006, 11:19 pm

#152

gfowler-ord-1k

In memoriam

Join Date: Feb 2002

Location: Chicago, IL (ORD), Phoenix AZ (PHX)

Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others

Posts: 5,176

Quote:

Originally Posted by cepheid

... It appears that the new site is barfing on valid e-cert codes, but apparently only certain kinds. Specifically, when trying to book a flight using the 2006 Entertainment Book e-cert, the website says it "cannot validate the electronic certificate code." ...

Try it now as it works better. I did some test on the fix. You even get the following in the "View price breakdown" link.

Traveler Base fare Discount Taxes & fees* Total
Adult 1 USD 537.08 USD 67.48 USD 604.56
Total price: USD 604.56
Discount description ??????
Total discount USD 80.64

The ????? should say "Entertainment Book 2006 Promotion". But it is getting better.

Nov 29, 2006, 3:05 am

#153

Stryker

Suspended

Join Date: Aug 2004

Location: Australia

Programs: Lifetime *G

Posts: 145

On the other side of the coin, there are some glitches which benefit the traveler.

Nov 30, 2006, 6:32 pm

#154

Dr_wanderlust

Join Date: Oct 2006

Location: USA

Programs: DL PM, Hyatt Globalist

Posts: 2,367

flex search is greyed out. thanks untied airlines!!

Nov 30, 2006, 6:58 pm

#155

gfowler-ord-1k

In memoriam

Join Date: Feb 2002

Location: Chicago, IL (ORD), Phoenix AZ (PHX)

Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others

Posts: 5,176

Quote:

Originally Posted by Dr_wanderlust

flex search is greyed out. thanks untied airlines!!

Can you please post some more details such as dates, times, class, origin, destination, etc. Maybe we can help you out.

My advice for everyone is to give as many details as possible without giving out personal information. There are UA lurkers viewing this thread and the bugs might get fixed because you gave them good info to troubleshoot the problem.

Nov 30, 2006, 7:08 pm

#156

Dr_wanderlust

Join Date: Oct 2006

Location: USA

Programs: DL PM, Hyatt Globalist

Posts: 2,367

Quote:

Originally Posted by gfowler-ord-1k

I just logged out and clear my cache and cookies, etc. now I can again do a flex search. the next time it happens I'll post a screen shot.

Nov 30, 2006, 7:13 pm

#157

gfowler-ord-1k

In memoriam

Join Date: Feb 2002

Location: Chicago, IL (ORD), Phoenix AZ (PHX)

Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others

Posts: 5,176

Quote:

Originally Posted by Dr_wanderlust

I just logged out and clear my cache and cookies, etc. now I can again do a flex search. the next time it happens I'll post a screen shot.

There are major problems with the cookie handling on the new website. I am in the process of writing a lengthy analysis of the cookie related problems.

You should only have to clear cookies from united.com, travel.united.com ua2go.com, mymileageplus.com, ualmileageplus.com, and itn.net. Clearing all you cookies can cause you other problems. I have not seen a problem where it required clearing the cache but I am sure there can be.