$200 change fee?
Apr 27, 2006, 5:57 pm
#1
Original Poster
Join Date: Mar 2005
Posts: 269
$200 change fee?
Try to follow this:
Booked trip from ORD to SNG in Mar05 for $900. Trip cancelled -- got a voucher for the unused ticket
Used voucher for trip from ORD to LHR and AMS to ORD. Price was an increase so I paid $270 increase in fee. Trip was scheduled for Jun06, but I cancelled.
Reschedule trip for Aug06 ORD to LHR (and back). Listed fare was ~$200 cheaper than what I paid for the previous trip.
UAL tells me that to rebook the trip the 3rd time I have to pay a $200 rebooking fee.
Did I just get robbed?
Booked trip from ORD to SNG in Mar05 for $900. Trip cancelled -- got a voucher for the unused ticket
Used voucher for trip from ORD to LHR and AMS to ORD. Price was an increase so I paid $270 increase in fee. Trip was scheduled for Jun06, but I cancelled.
Reschedule trip for Aug06 ORD to LHR (and back). Listed fare was ~$200 cheaper than what I paid for the previous trip.
UAL tells me that to rebook the trip the 3rd time I have to pay a $200 rebooking fee.
Did I just get robbed?
Apr 27, 2006, 6:14 pm
#2
Join Date: Mar 2003
Location: Long Beach, CA
Programs: United GS, HHonors Diamond
Posts: 787
OK I tried to follow it.
The $200 is for a change to an international trip when you have a non-refundable fare, so no you didn't get 'robbed'.
If your first fare was non-refundable also, your voucher should have been for $700 ($900 - $200 change fee). If you actually got a voucher for $900, and didnt have to pay a change fee the first time then you got lucky.
The $200 is for a change to an international trip when you have a non-refundable fare, so no you didn't get 'robbed'.
If your first fare was non-refundable also, your voucher should have been for $700 ($900 - $200 change fee). If you actually got a voucher for $900, and didnt have to pay a change fee the first time then you got lucky.
Apr 27, 2006, 7:27 pm
#3
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Join Date: Feb 2000
Location: Los Angeles
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Try to book the Aug trip again. Ask the agent to book you at a higher fare, one that is close to, but just a tad higher than the credit you have. So long as you "buy up" you should not have to pay a change fee at all. But if you reticket to a lower fare, you are subject to the change fee.
Apr 27, 2006, 8:17 pm
#4
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Originally Posted by zrs70
So long as you "buy up" you should not have to pay a change fee at all.
Apr 27, 2006, 9:09 pm
#5
Original Poster
Join Date: Mar 2005
Posts: 269
Thanks guys. I guess if I'd known before I made the call that I was going to get charged (and I want to emphasize that my previous rebooking did not have that $200 rebooking fee) would have been OK with it.
I was also combining that trip with an award trip with my girlfriend, and there was very limited availability on other days, so I kinda feel 'lucky' but I didn't feel so lucky when I was asked to cough up $200.
I was also combining that trip with an award trip with my girlfriend, and there was very limited availability on other days, so I kinda feel 'lucky' but I didn't feel so lucky when I was asked to cough up $200.