Bizarre Paper/ETicket Situation
 

I noticed something really weird when checking my itinerary for a *Alliance Award ticket that I have coming up on Friday...

My routing is ORD-FRA-MUC-SJJ, with a return of FCO-FRA-ORD, with the across the pond hops on UA, and all else on LH.

The weird thing is...

I have paper tix for this itin. Yet!! when I go to "view" the itinerary on the ual.com website, there is a button that lets me see the "e-ticket" receipt. It is there, and appears to be a complete receipt. Very odd. Also, this itin. appears in my ez-chiken box on the front page as available (once it is 1-24 hours before flight).

Anyone else experience this? Is this as odd as I'm thinking it is; e.g. any other reason for it I'm not considering?

-A

Are you sure you don't have an e-ticket with paper confirmation/e-receipt? UA has been issuing UA/LH *A awards as e-tickets for a while now.

same here...
 

I see the e-receipt in my itin section for an award travel coming up in december on UA/LH. I was forced to get it as paper ticket because another M+ member used his miles to get me the ticket. CSR said the only way to get the ticket would either be to paper ticket it and mail it to the address of M+ member or to have the member drive to the airport and sign a release form. Chose to get the paper tickets instead, but as OP says, the itin and e-receipt are available online.

well, according to UA, you should be able to see all your PNRs "containing your valid MP #". So why not the paper ticketed ones too?

I am sure someone else here has the answer to this.

From what I understand, once a ticket has been a "e-ticket" it will show up, both online and in printed version as saying "ETKT" on the actual paper tickets. If issued as paper, and never changed, it should not say ETKT. However, if orignally issued as ETKT, even if briefly, before being printed as a paper ticket, it will say ETKT and actually be a paper ticket.

At least, this is my experience, and the explantion I was given by a senior United Check in agent.

Billy