What we may be missing here, is they want to change the return, which has an advanced purchase of 21 days. Are you moving this flight UP to where the return leg would no longer qualify as a 21 day AP fare? Are you possibly violating a minimum stay requirement. Without giving too much away so as to reveal who you are, try to be more specific, i.e. fare basis codes and city pairs, dates of departure/return, date of ticketing and date change was requested.

To protect your anominity, you can ommit conecting points, and flight times as they won't be needed to specificly answer your questions.

SECTION 2 indicates that the advance purchase requirement doesn't matter, as long as the other fare conditions are met.

The route in question is PVD-FAT.

The fare code in question is VPE101N1, a sale fare which was available three weeks ago but is no longer in UA's system. The closest equivalent fare now is VE211NNX. Go to united.com and pull ~$500 flights for 8/24-9/19 to see the rules. I can't guarantee that the rules are 100% identical as those of my original fare, but I have no reason to believe that they differ in any way that would prevent what I'd like to accomplish.

BTW, one of the UA agents I spoke with yesterday actually tried to tell me that I had to keep the CONNECTING cities the same in order to avoid repricing. I read her the rule and she blew me off, just insisting that I contact the travel agency.

CSR is correct. All airports; origination, connection/s and final destination have to remain unchanged. You can standby on your day of departure, through different connecting airport for free. If you try to change connecting airport/s prior to your departure, there is a fee. That applies to UA Award also.

I belive that the fare rules are stored in your reservation. How else would an agent know what are the rules of a fare that no longer exists?


Where does it say in the fare rules that you have to change planes in the same airport?

timstravel was referring to keeping the connecting cities the same in order to avoid repricing.

Why do you want to change planes in the same airport unless it is a connecting flight?

Please tell me where in the fare rules (any fare rules) it says the connecting cities have to be the same, provided the new routing is valid. All I see is a mention that the origin, destination and stopover cities have to be the same.

Tim

timstravel, it does not matter whether it is in the fare rule or not. What it matters is what UA tells us. I have been told numerous times by UA that connecting airport has to remain unchanged. Otherwise there is a $100 change fee to change connecting airport.

Of course, you can try to standby for free on the day of your departure:
1. From your original connecting flight to a non-stop flight, or
2. Connecting through a different airport

Please advise us if you are successful at changing connecting airport, prior to your departure date, without a fee, other than a one time exception.

I think the issue is the ticket repricing, not necessarily the $100 change fee, if I'm reading this thread right. I think we're all pretty certain the $100 fee applies.