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-   -   Schedule change and lost upgrades (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/323798-schedule-change-lost-upgrades.html)

UA44H May 24, 2004 10:23 am

Schedule change and lost upgrades
 
The system failed me, again. I had MAI-ORD-LAX in Nov with the ORD LAX upgraded and the MIA ORD w/l. Schedule changed and no UG's MIA-LAX. Problem is that I wasn't told of the change as the NEW system didn't convert me over for e-mail msg and I probably lost the right to get an ungrade and you DO NOT automatically get UPGRADES when your get pushed around the system like a lost bag.....

The new schedule is terrable, I could have signed up for that flight 80 days ago and had the upgrades etc. It res agent says INVMGT is looking into the matter. What say you all to whom should I request futher review!

NCRBILL May 24, 2004 8:56 pm

What I did when I had a schedule change...
 
is call them up and tell them I wanted the flight because of upgrades and type of aircraft. They changed me to the different routing (SAN - SFO - HNL instead of SAN - LAX - HNL) because of an aircraft change.

The best thing to do is call up and tell them your story. I don't think they would have a major issue with your request.

TravelManKen May 24, 2004 9:00 pm

[QUOTE=NCRBILL]is call them up and tell them I wanted the flight because of upgrades and type of aircraft. They changed me to the different routing (SAN - SFO - HNL instead of SAN - LAX - HNL) because of an aircraft change.[QUOTE] I've done this a few times and they've been fairly accommodating.


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