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-   -   Dear United: Start enforcing friggin carry-on bag limits! (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/1310399-dear-united-start-enforcing-friggin-carry-bag-limits.html)

Cantheplanegofaster? Feb 4, 12 6:41 am

Dear United: Start enforcing friggin carry-on bag limits!
 
Quite simple: Start enforcing the size of bags allowed as carry-on. I have flown a ridiculus amount of miles the last quarter. It's seriously gotten out of control.

Just because it has wheels does not mean it is a carry-on people. So many examples of baggage limits being abused it's silly. When a bag takes up an entire bin on an INTL 777 do you think it's too big? hmmm

The baggage issues is what leads to the stampedes at the gates and long and frustrating boarding processes.

Seriously UA, it's time to clean it up and stop letting some people take advantage of the system while screwing other pax who comply!!!:mad::td::mad:

sim510 Feb 4, 12 6:43 am

Wow.... I sooo agree! ^ Well said.

Jorgen Feb 4, 12 7:11 am

Darn tootin'. I'm sure someone will be along to complain soon that "I fly 100,001 miles a year, I should be allowed to ride an elephant on board if I feel like it" but frankly I like being the last to board, and it annoys me when there isn't room for my (tiny by American standards due to being maximal allowed size for Australian domestic travel) bag.

Cantheplanegofaster? Feb 4, 12 7:20 am

Part of the issue is if you fly on a region US domestic flight, they figure everyone is gate checking most bags anyways.

Then that same schmuck with a huge laptop bag, overstuffed gym, and locker on wheels goes to their mainline flight and expect to bring everything on board.

I've seen two near fights on planes in the last couple weeks between PAX over luggage issues.

UA is to blame. Checked bag fees have made carry-on abuse worse. Either stick to the requirements of have none at all.

schley Feb 4, 12 7:50 am


Originally Posted by Cantheplanegofaster? (Post 17950241)
I've seen two near fights on planes in the last couple weeks between PAX over luggage issues.

.

Near fights? Seriously? Perhaps are you being overly dramatic as people who disagree aren't always headed to fisticuffs.

Flying Machine Feb 4, 12 9:35 am

I flew allot of Domestic Flights in December 2011 (16 segments ), thats allot for me.. I was blown away at what a fiascio it is to board ( the times I was in the back :) ) Gosh, soo many people are carrying on, and yes the size limits are be pushed to the max. I guess its the occasional flyers that are avoiding the checked bag fees are mostly to blame. Only if they knew.. if the flight is somewhat full they will be able to gate check for free. Last ones on the baggage hold, first ones off? Sounds good to me. Spread the word. Perphas that will help enforcement if the carrier knew they are going to loose revenue.

Silver Fox Feb 4, 12 9:39 am

Agree. It is beyond belief ridiculous the sense of entitlement that some have to bring on stuff that would not even fit in two sizers.

jayhawk Feb 4, 12 10:06 am


Originally Posted by Cantheplanegofaster? (Post 17950110)
Quite simple: Start enforcing the size of bags allowed as carry-on. I have flown a ridiculus amount of miles the last quarter. It's seriously gotten out of control.

Just because it has wheels does not mean it is a carry-on people. So many examples of baggage limits being abused it's silly. When a bag takes up an entire bin on an INTL 777 do you think it's too big? hmmm

The baggage issues is what leads to the stampedes at the gates and long and frustrating boarding processes.

Seriously UA, it's time to clean it up and stop letting some people take advantage of the system while screwing other pax who comply!!!:mad::td::mad:

I could not agree with you on another thread, but you have it right on this issue. The biggest abusers seems to be those sitting in FC. Checking for luggage size is so rare that it is unfair. Do it consistently and the rules will be followed.

as219 Feb 4, 12 10:17 am


Originally Posted by Silver Fox (Post 17950918)
Agree. It is beyond belief ridiculous the sense of entitlement that some have to bring on stuff that would not even fit in two sizers.

I dunno. I'm not sure "sense of entitlement" is the problem here. Seriously, what do we expect Kettles to do? Between higher fares, bag fees and lax enforcement, it's perfectly understandable that people want to bring more luggage on board. (The reason I personally tend to limit my carry-ons is not out of some sense of social duty but because I don't like to carry so much stuff.) To a large extent, it seems to me, priority boarding solves this problem. Board early, get more space; board later, gate check your bag(s). I don't like this system, mind you, but it is what it is.

That said, I agree that people shouldn't be allowed to do so. One carry-on that can fit width-wise in the overhead, a personal item or two that can fit under the seat, and anything else has to be gate checked.

chollie Feb 4, 12 10:24 am

Why do people keep focusing on the 'Kettles' and the 'Y' pax and the baggage fees?

Some of the worst abusers are elite pax and FC pax (not to mention the occasional FAs who take up an entire FC bin).

Elite pax aren't carrying everything on to avoid baggage fees - they don't pay them either way.

I carry-on because I don't want to spend huge amounts of time waiting for checked bags and because I can't secure my bag (lock). AS has tried to address the first problem by guaranteeing 20-minute baggage delivery - if it takes longer, you receive compensation on the spot. That's a step in the right direction, although it still leaves the second problem - security of checked luggage.

Often1 Feb 4, 12 10:24 am

FAA Could Enforce this and end the problem
 
1. Once a carrier proposes it's carryon policy, it is adopted by FAA and a violation (by the carrier) can result in fines to the carrier (as well as individual GA and FA). That needs to happen on a random and routine basis. Only way to make this work is to make it genuinely and individually costly.

2. Not only is the OH issue a problem in terms of fairness, but it has turned the boarding process into a nightmare. Back in the old days, F boarded last, not first under the theory that nobody wants to sit in their seat on the ground. But for OH space, I would just as soon be the last pax to board.

3. Solution lies in enforcing the sizer rules. Over-sized bags get gate-checked (no matter how empty the flight). And, gate-checked bags go to baggage office, not carousel, at final destination. The bag fee + a penalty (no freebies for status, cc holders and the like) is assessed at the baggage office so that the GA's don't stand around delaying the flight. Let those who break the rules wait for 90 mins. at destination to pay triple the bag fee.

4. Needless to say, there are occasions where a bag fits the sizer but can't be acommodated due to aircraft size or the simple fact that there are too many roll-a-boards even of the right size. Those bags ought to be gate-checked just like wheelchairs and strollers. They are brought to the jet bridge.

It is possibly true that there are occasional first-time flyers who can't figure out the rules, but it's clear that most of those lugging steamer trunks into the OH are experienced travelers who know excactly what they are doing and know that it's wrong. There's a way to deter the conduct.

Cantheplanegofaster? Feb 4, 12 10:30 am


Originally Posted by schley (Post 17950352)
Near fights? Seriously? Perhaps are you being overly dramatic as people who disagree aren't always headed to fisticuffs.

I wish I was being overly dramatic.

Case 1: Two pax fighting over bin space late in boarding process. Ended with FA warning both of them to cool it or they would not be flying.

Case 2: Pax moved Mr MegaBag's luggage to fit his in the bin and MegaBag's response was to stand up and say don't touch my bag. Shouting match ensured until FA came up and put MegaBag's luggage in closest.

I fly mostly INTL but the last two months I've done quite a bit of domestic and the bag size is the #1 issue at boarding IMO. It is the heart of why people fight to get onto the plane. Then when you get to the last pax boarding they get antsy because all the bins are full of bags (too many of which are oversize for carry-on) and that's when the frustrations shine though.

Just think how many times you flight was not able to close the door because pax were still in aisle trying to find bin space and FAs are scrambling to either gate check of adjust bags in the bins.

It seems out of control.

broms Feb 4, 12 10:36 am

I flew two MRs over the past two weeks, and for four of my eight flights, the GA came over the loudspeaker about 75% into boarding and said 'The overhead bins are now full, please gate check your carry-ons if they don't fit under the seat in front of you'

Now, I'm all for promoting carry-on baggage as high airline baggage fees are a bit ridiculous (the plane is going there ANYWAYS), however if 25% of the passengers on the plane cannot use overhead space there is a serious issue. And, it's a consequence of people using "carry-ons" that can only fit sideways, are too wide, take up too much space, etc.

Sorry folks, but its time to be considerate of others around you. If you KNOW your carry-on is a big boy (and you know who are you), then check it through security by all means, but then gate check it so you can save on fees. There is NO ONE who flies ANY airline enough each year that they are sitting in a position where their carry-on should affect others. If you are so "elite" that you "deserve" to carry-on/stow your luggage, no matter what size, then you'd be in first class, and thus wouldn't have a problem.

harryhood Feb 4, 12 10:37 am

So let me pose this to you:

I have a well worn, tried and true Travelpro carryon. Bought it 7 years ago, has travelled the world. It was billed by Travelpro as fitting the carryon sizing at the time. It fits exactly in the overhead, wheels in, on all normal aircraft (the exception being the older 767's which have those terrible bins). It just barely does *not* fit into the carry-on sizer, even though it has never not fit wheels-in in a non-767 overhead.

I have a small, thin personal shoulder bag just big enough to fit a laptop and charger and iPad/iPhone plus their chargers, and nothing else.

I carry-on exclusively on every business flight, save super long endurance=testing ones (e.g., a flight last year REP-ICN-NRT-SEA-DEN) when I know I won't want to drag it through the airports. This is true whether in coach or not. I have never been stopped and asked to check the bag, although on occasion when they have asked on full flights for "volunteered" bags to be checked at the gate, and I am homeward bound, I will usually do it.

Do you view me with the same contempt?

chollie Feb 4, 12 10:45 am

It definitely helps when the FAs assist (direct) baggage stowage. It's much easier when FAs are in the aisles making sure small bags are stowed under seats, coats are kept in laps until everyone is on, bags are stowed appropriately (wheels out, not sideways) - and what's up with folks who seem to think the bin over their seat is 'their' bin?

In particular, it helps when FAs keep an eye on the bins over bulkhead seats, because those folks have to stow everything for takeoff and landing - no one wants to be separated from a small personal item (purse, laptop).

And please, it's inexcusable when an entire F bin is taken up with flight crew bags. :td:

Perhaps the more militant fliers would prefer the Spirit Airlines model - charge all pax for all bags, other than a small (rigorously enforced size and weight) personal item which has to be stowed under the seat unless the pax has paid for bin storage and the bag has been tagged.

Bulkhead seats? Too bad, you still have to pay for overhead storage. Compromised underseat storage (odd seat struts, IFE equipment boxes) - bring a smaller bag, do your research, pay for overhead bin storage.

broms Feb 4, 12 10:47 am


Originally Posted by as219 (Post 17951089)
... To a large extent, it seems to me, priority boarding solves this problem. Board early, get more space; board later, gate check your bag(s). I don't like this system, mind you, but it is what it is.

That said, I agree that people shouldn't be allowed to do so. One carry-on that can fit width-wise in the overhead, a personal item or two that can fit under the seat, and anything else has to be gate checked.

It doesn't help when you can buy this "privilege" for near-pennies on some flights, or receive it for free with every other credit card out there these days.

In short, we have
  • A proliferation of over-size carry-on bags
  • High fees that people will do anything to avoid (including wearing multiple layers of clothing to fly)
  • Lack of space on the planes
  • Policy abusive FA/FC pax who make it seem like its "ok"
  • Ease of gaining "priority boarding" privileges, either through credit cards, easy purchase, or plain-ole' DYKWIA
  • Gate agents that do not follow correct boarding procedures
  • A swarm of less-than-frequent travelers who couldn't give a darn about consideration for others, because they are not going to pay more than their $250 trans-con Orbitz ticket and the airlines are "unfair and unjust"

Believe me, it stems beyond much more than "buy a smaller carry-on" bag.

mbluecpa Feb 4, 12 10:50 am


Originally Posted by chollie (Post 17951118)
Some of the worst abusers are elite pax and FC pax (not to mention the occasional FAs who take up an entire FC bin).

...

AS has tried to address the first problem by guaranteeing 20-minute baggage delivery

I usually find it difficult to find overhead space for a standard rolling bag in FC unless boarding at the first call. Unless it's the only option, this is another reason I avoid the bulkhead.

I'm more prone to check on Alaska given the guarantee, though a slight tradeoff is no priority delivery for elites Their F cabins also seem to have full-size overheads all the way to the front, i.e. a standard rolling bag can fit lengthwise above row 1 (where bins, by the way, are labeled as reserved for row 1) instead of having to go sideways.

FrankTalk Feb 4, 12 10:55 am

I would like to point out that some of us do pay checked bag fees. But when I'm paying to get rid of most of my luggage I expect to be able to stow away my backpack with the stuff I won't be able to check in (camera, laptop, etc). It's not like I won't be able to gate-check it but I don't want to otherwise it would be in my checked bag. My camera is half glass after all. FA's can't care less most of the time which I understand somewhat, given the situation with every single boarding, but still...

Traveling in Europe is such a bliss compared to this, except during winters when every idiot tries to stuff their enormous coats overhead...

RockinRon Feb 4, 12 11:02 am

Two great examples from one flight this week.

1 - Passenger 4 rows behind me stowed his monster bag in the overhead storage where I was to sit (19K on a 767) so bulkhead seat. Consumed the entire space except for a small sliver of room. I couldn't fit my laptop backpack in there it was that tight. I let it slide and just stowed my backpack over the certer row 2 seats back. Not convenient, but I wasn't going to track him down and ask WTH he was thinking.

2 - Passenger behind me has his bag stowed overhead and FA asks if he can move it which the passenger declines. FA explains tight overhead space, etc. Passenger says he prefers his bag stay over his head. FA finally says we can take a delayed departure while we gate check bags or the FA can move passenger's bag a few rows back. Passenger finally agrees and we have an on-time departure.

The bag check policy has got to be one of the more contentious issue and I'd hate to be a FA.

UA-NYC Feb 4, 12 11:03 am

IMO the problem often isn't carryons bigger than 45 linear inches - it's that people can't be bothered to put their 2nd bag in the underseat storage in front of them. Your laptop bag / backpack will fit just find there, and you can even move it behind your legs once you take off to get your full legroom back

chollie Feb 4, 12 11:09 am

It's important to remember that not all folks in 'Y' are 'Kettles' trying to avoid baggage charges, either.

Plenty of them are 'entitled' elite flyers who didn't get the upgrade (some pretty long waitlists out there these days!), as well as those who don't pay bag fees because of CC benefits, etc.

I think there's going to be big kickback for any airline that tries to uniformly apply strict baggage rules. Plenty of elite flyers are going to kick back when they are forced to check a well-travelled expensive bag because it doesn't fit in the sizer - and when they realize they now have to buy a new, appropriately sized bag. I don't think any airline relishes taking that fight on.

Since the elite flyers are the ones who complain the loudest and longest, it would seem to me that it would make more sense for the airlines to ask why these elite flyers persist in carrying on bags instead of checking them. Address those problems - timely, reliable delivery of bags and security of bags - and I think you will also see more (not all, but some) people willing to pay to check a bag.

Even if I weren't an elite, I would never check anything I can carry-on during the outbound leg of a trip that entails travel on arrival. I do NOT want to arrive and find my bag has been delayed or rifled - I am often in a situation where there's no practical way for the airline to catch up to me and deliver my bag. Under those circumstances, I'd even pay to carry my bag on, just so I would be sure it arrived with me and my trip wouldn't be ruined.

broms Feb 4, 12 11:09 am


Originally Posted by UA-NYC (Post 17951341)
IMO the problem often isn't carryons bigger than 45 linear inches - it's that people can't be bothered to put their 2nd bag in the underseat storage in front of them. Your laptop bag / backpack will fit just find there, and you can even move it behind your legs once you take off to get your full legroom back

That would be too much to ask. People need to have ALL that room for their legs, and how dare you suggest otherwise!

/sarcasm off

lhrsfo Feb 4, 12 11:16 am

I always check my bag, just carrying on an oversized briefcase which has laptop and other electronics, chargers and items I need to use on board (books, headphones, travel pillow, sweater etc.). The whole ting is half the size of others' "carry on" bags. I hugely resent not having overhead bin space for it when the bins are full, even in First, with others' multiple huge bags. I don't accept that I should have to put it under the seat in front, and kill my legroom, when others have caused the problem. And I hugely resent having to participate in the boarding scrum, just to get overhead space.

+1 to the joys of travelling in Europe. +1 to "fining" those with outsize carry ons: I would go further and introduce a strict one bag limit and enforce it strictly.

flyer215 Feb 4, 12 11:17 am


Originally Posted by chollie (Post 17951118)
Why do people keep focusing on the 'Kettles' and the 'Y' pax and the baggage fees?

Some of the worst abusers are elite pax and FC pax (not to mention the occasional FAs who take up an entire FC bin).

Because FC isn't the problem, as the bin space / passenger is MUCH higher.

In Y, the pitch is lower and you have 3 seats (in a 757 / 737, say), in FC you've got only 2 seats at greater pitch.

Elite pax riding in Y could be a different story.

jamesdenver Feb 4, 12 11:19 am

Question: Is it right to shift someone's oversize bag from lengthwise to "wheels out" position, knowing full well the bin won't close and it will have to be removed after others use the remaining space with their "wheels out" positioned bags.

Or is that just being passive aggressive?

Just curious. I'm asking for a friend. Really.

Cantheplanegofaster? Feb 4, 12 11:25 am


Originally Posted by broms (Post 17951382)
That would be too much to ask. People need to have ALL that room for their legs, and how dare you suggest otherwise!

/sarcasm off

I can only surmise that you don't fly 13-15 hour flights. In my case my legs won't fit with something under the seat in front of me unless I were to turn my legs sideways in front of pax besides me......


Originally Posted by jamesdenver (Post 17951447)
Question: Is it right to shift someone's oversize bag from lengthwise to "wheels out" position, knowing full well the bin won't close and it will have to be removed after others use the remaining space with their "wheels out" positioned bags.

Or is that just being passive aggressive?

Just curious. I'm asking for a friend. Really.

Put your bag in the bin, take a seat, and let the FAs sort it out;)

Ive gotten tired of dealing with the whole thing so I just check my bags now. If I have a meeting that absolutely requires work outfit upon arrival I carry small backpack with my laptop and one day of clothes.

If I am heading home, EVERYTHING gets checked now. Makes life much easier and I get to sit back and what the festivities and shake my head:D

broms Feb 4, 12 11:40 am


Originally Posted by Cantheplanegofaster? (Post 17951473)
I can only surmise that you don't fly 13-15 hour flights. In my case my legs won't fit with something under the seat in front of me unless I were to turn my legs sideways in front of pax besides me......

I fly plenty of these. IAD-DXB r/t at least 7 times a year, at least 50% of the time in Y. JFK-HKG several times as well, although that's a CX flight and doesn't really apply to the UA grief we're describing here. I'm 6'1 - not the tallest, I know, however not really short either.

While I can't speak for everyone, if I'm flying somewhere on a long-haul like that, I pack accordingly. I also don't like to trek a whole load of stuff through the airport, so I'm bringing laptop and essentials - iPad, small personal amenity kit (toothbrush, mouthwash), etc. Books now fit on iPads. Music now fits on iPad. No need for multiple devices, thus the bag that I "carry-on" and ALSO have to carry around the airport is small and comfortable. Everything else gets checked, unless there's an unusually light-load then its in the carry-on. Even THIS strategy borders on hypocrisy.

I maintain the same strategy if I'm flying somewhere "popular" - like a 9am IAD-SFO flight. Minor essentials on the plane, then check the bag. My philosophy is that if my luggage is lost, there's enough traffic coming into SFO that I'll get my bag back in decent time. If it's somewhere "remote", such as my trip to GEG next week, where there's not a lot of traffic, again I pack accordingly. My carry-on bag may "upgrade" to a bookbag, and includes a change of clothing, IN case something happens.

I'm not like everyone else, as I'll welcome an opportunity to negotiate with UA and get some e-certs or something out of it. I understand that mistakes happen, and the statistics of lost bags are so small I cannot justify inconveniencing other passengers on the plane, lugging stuff around the airport just so I can get out of my destination airport 20 minutes earlier, or dealing with the stress of having to stow and retrieve my bag. I like to board the plane last, slip my bag under my feet, deal with the legroom "problem" for 15 minutes, then tuck it behind my legs until we're descending.

Before anyone fires back with "oh you've never lost a bag" or "oh you've never had to wait hours for your luggage", the answer is yes, I have. I've flown enough over the years to experience all these things. How many times have I experienced them? One or two, in my lifetime. That's about statistically correct. Is it enough to make me never want to check again, and deal with all the issues that surround my bag, other pax, space limitations, stress leading to complaint posts on FlyerTalk, etc.? No thanks.

One of the benefits of even the lowest elite status is free checked baggage. I'll take it.

chollie Feb 4, 12 11:46 am


Originally Posted by flyer215 (Post 17951436)
Because FC isn't the problem, as the bin space / passenger is MUCH higher.

In Y, the pitch is lower and you have 3 seats (in a 757 / 737, say), in FC you've got only 2 seats at greater pitch.

Elite pax riding in Y could be a different story.

I usually travel with a small roll-aboard (fits in sizer) and a small backpack (no laptop, it's a small book-bag size backpack).

On moderately-full to full flights, I try to board near the front because I prefer bulkhead F. Front bins are often occupied by emergency equipment and/or crew bags, and I rarely am on a flight where the F bins aren't full - and sometimes spill over into the Y bins.

And yes, look at the upgrade lists and the 'Y' pax boarding in the first boarding group. Some of the worst offenders in 'Y' are elites who didn't get the upgrade. They're not hauling those bags on (nor are the folks in F) because they don't want to pay baggage fees.

I can't believe anyone who thinks it's a mess now thinks it won't be a bigger mess (for quite some time) if the airlines abruptly start enforcing the bag rules. It only takes one or two DYKWIA pax to give GAs a serious headache, and there will be more than one or two. Plus, if the airlines don't all make the shift at the same time, you're really going to confuse the infrequent fliers.

And please. Don't even think of suggesting that this should be enforced at the security checkpoints. :td: Those people already can't do their jobs.

At the very least, I think if there's going to be a 'crackdown', it should be preceded by a few months of 'citing' bag violators - let bags through that are a near miss on the sizer, but give them a warning tag - at some stated time in the future, the bag will no longer be allowed as carry-on and will be gate-checked at a charge. This approach might ease such a transition.

I have seen GAs (not UA) occasionally pro-actively roam the gate area looking for oversize bags to be checked ahead of the boarding scramble. That provided an opportunity for education, seemed to defuse pax anger, and didn't cause boarding delays.

Cantheplanegofaster? Feb 4, 12 11:47 am


Originally Posted by chollie (Post 17951377)
It's important to remember that not all folks in 'Y' are 'Kettles' trying to avoid baggage charges, either.

Plenty of them are 'entitled' elite flyers who didn't get the upgrade (some pretty long waitlists out there these days!), as well as those who don't pay bag fees because of CC benefits, etc.

I think there's going to be big kickback for any airline that tries to uniformly apply strict baggage rules. Plenty of elite flyers are going to kick back when they are forced to check a well-travelled expensive bag because it doesn't fit in the sizer - and when they realize they now have to buy a new, appropriately sized bag. I don't think any airline relishes taking that fight on.

Since the elite flyers are the ones who complain the loudest and longest, it would seem to me that it would make more sense for the airlines to ask why these elite flyers persist in carrying on bags instead of checking them. Address those problems - timely, reliable delivery of bags and security of bags - and I think you will also see more (not all, but some) people willing to pay to check a bag.

Even if I weren't an elite, I would never check anything I can carry-on during the outbound leg of a trip that entails travel on arrival. I do NOT want to arrive and find my bag has been delayed or rifled - I am often in a situation where there's no practical way for the airline to catch up to me and deliver my bag. Under those circumstances, I'd even pay to carry my bag on, just so I would be sure it arrived with me and my trip wouldn't be ruined.

I think most people do it for one of two reasons: save time and like you mentioned, assurance bag makes it

As for saving time, this is case by case and if having tight connection while waiting for gate checked bag can cause missed flights as one example. The biggest time savings is upon arrival not waiting for the carousel. For INTL travel, in most cases this is a non-issue as y the time you clear immigration the majority of the time the bag is already out or very shortly thereafter.

Bag assurance if you a hoping to hotel to hotel is an issue. What I do is use a small backpack and one day of clothes. I've had a couple cases where my bag did not make it and then had airline forward it to my next destination. In one case it actually ended up being on my next flight so worked out and me and bag were reunited. Punchline: still workable

The bag size rules need to be enforced. There will be grumbling but it's way overdue. If you have a properly sized bag than you should have no issues with carry-on.

Otherwise, the boarding fiascos will continue. Even as a 1K who can load my bag early, I am still impacted because planes push back late due to the luggage circus. In my opinion it stems from too many over-sized carry-on bags.

halls120 Feb 4, 12 11:51 am


Originally Posted by chollie (Post 17951118)
I carry-on because I don't want to spend huge amounts of time waiting for checked bags and because I can't secure my bag.

^^ Same here. Checking a bag these days means long waits for luggage and the chance that some TSA employee will relieve you of your belongings.

that said, I support the call to enforce carry on limits.

mduell Feb 4, 12 1:08 pm

It'd be a very different story if the airlines could deliver bags to the carousel in something resembling a reasonable period of time, like the amount of time it takes to walk there. Waiting 20 minutes for bags to start and mishandling elite bags are two of the many reasons checking a bag is miserable.

Or locating the baggage carousel somewhere reasonably close to the gate you're arriving; I'm looking at you, IAH terminal E. A half mile walk or a train ride is absurd.

And then there's Thousands Stealing our Articles to deal with...

With great, secure baggage service I'd be happy to check. With the current state of affairs, I'm carrying the kitchen sink on board.

freshairborne Feb 4, 12 1:25 pm


Originally Posted by Cantheplanegofaster? (Post 17950110)
Quite simple: Start enforcing the size of bags allowed as carry-on. I have flown a ridiculus amount of miles the last quarter. It's seriously gotten out of control.

Just because it has wheels does not mean it is a carry-on people. So many examples of baggage limits being abused it's silly. When a bag takes up an entire bin on an INTL 777 do you think it's too big? hmmm

The baggage issues is what leads to the stampedes at the gates and long and frustrating boarding processes.

Seriously UA, it's time to clean it up and stop letting some people take advantage of the system while screwing other pax who comply!!!:mad::td::mad:

What about the laptop in the setback rule?

"Stuffing my laptop in the seatback pocket one flight at a time"

FAB

ncorman Feb 4, 12 2:14 pm

Want a solution for the issue. If you check a bag, at any status level you can board in the first group. Followed by elite with no checked bags, etc. :eek:

Sort of stinks, doesn't it... however it rewards those who pay a stupid checked bag fee or others who just want to check something. Think back to August 2006 how quickly you could load and unload an airplane when there was really no carry-on bags due to the liquid rule.

chollie Feb 4, 12 3:19 pm

Why take a punitive approach?

Solve the problem of why elites (who don't pay baggage fees, whether they fly in F or Y) keep carrying their bags on.

If you solve that problem, you'll solve a subset of those folks who do have to pay to check bags, but who are carrying on for other reasons (hint: long delays at baggage claim and inability to secure luggage).

I have to admit, if I paid to check a bag and then had to wait 45 minutes to get it or found it rifled or it didn't show up and catch-up delivery was not only inconvenient, it was not possible, I'd be pretty angry I'd paid to check the bag.

I have checked a 'carry-on' recently on AS and DL - the former actually did actually start rolling bags off 20 minutes after landing and the latter did actually seem to honor the 'elite' tag.

Of course, I'm still going to carry-on gifts, technical gear, souvenirs - that gets to the inability to secure my luggage issue.

Often1 Feb 4, 12 4:17 pm

Just enforce the rules and the problem all but goes away. While most aircraft can't acommodate a compliant roll-a-board from every pax, it's rare that every pax has one.

If the rule is enforced, pax behavior will change quickly.

GRALISTAIR Feb 4, 12 4:23 pm

Become Anal like RyanAir - now that is what I call enforcement.

Cantheplanegofaster? Feb 4, 12 5:17 pm


Originally Posted by freshairborne (Post 17952053)
What about the laptop in the setback rule?

"Stuffing my laptop in the seatback pocket one flight at a time"

FAB

Your post here proves that sentence serves it's purpose ;)

chollie Feb 4, 12 5:48 pm

I flew SAA (domestic flight) a couple years ago. Nothing allowed in seatback pockets or under seats or held in lap during take-off and landing.

That would really wreak havoc on many US flights.

pdx1M Feb 4, 12 5:58 pm


Originally Posted by harryhood (Post 17951189)
So let me pose this to you:

I have a well worn, tried and true Travelpro carryon. Bought it 7 years ago, has travelled the world. It was billed by Travelpro as fitting the carryon sizing at the time. It fits exactly in the overhead, wheels in, on all normal aircraft (the exception being the older 767's which have those terrible bins). It just barely does *not* fit into the carry-on sizer, even though it has never not fit wheels-in in a non-767 overhead.

I agree with you. I'd be fine with the sizers if they corresponded to what fits in the bins. My roller bag (a B&R I have used for years) fits in every normal (i.e., non 767 or RJ) bin in the narrow position. Yet I have found that whether it fits a sizer or not is somewhat random - some it does and other not. It is the "big" rollers that won't fit in any narrow body bin that drive me nuts - they essentially double the space per passenger occupied.

N1120A Feb 4, 12 5:58 pm

Honestly, I don't get the whining about this. United agents and FAs are particularly anal about carry-on limits. I've seen FAs try and tell people they are exceeding their limit by having bags with food from the terminal in them (they aren't. That is specifically excluded). Camera bags are similarly excluded, yet I see people prodded about that as well. Also, because of the TSA madness, people are often unbundled when boarding (that happens to me from time to time).

Really, number of bags has never been the problem. The problem is size. FAR too many people, including rather frequent flyers, carry on bags that don't fit properly in overhead bins. If everyone had bags that fit wheels/handles first, gate checks would be significantly reduced. Similarly, unless you are in a bulkhead, you don't put the briefcase/laptop in the overhead. You put it under your seat until you know there is room up above. That would help things as well.

I had a roller that didn't fit well on the Airbus wheels/handle first, so I replaced it. Then I got rid of the wheels altogether. I carry as much or more in my bag and have a smaller footprint. Its really about courtesy, not enforcement. And what they do enforce is not the real issue, because the vast, vast majority of people don't exceed the carry-on limits when it comes to actual number. I do, however, see someone dragging a 24" roller or an overstuffed 22" expandable on every flight.


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