Account update: Correction to a recent mileage credit
Dec 9, 2011, 2:19 pm
#1
Original Poster
Join Date: Dec 2003
Location: San Francisco, CA
Posts: 35
Account update: Correction to a recent mileage credit
Did anyone get this?
It looks like miles posted for a couple award flights? Unfortunately it looks like I need an extra couple thousand miles to make 1k, but not the end of the world. I guess I can buy them or something.
Anyone try to complain to customer service? Do they offer anything?
Thanks,
Jay
It looks like miles posted for a couple award flights? Unfortunately it looks like I need an extra couple thousand miles to make 1k, but not the end of the world. I guess I can buy them or something.
Anyone try to complain to customer service? Do they offer anything?
Thanks,
Jay
Dec 9, 2011, 3:26 pm
#2
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,864
Guessing you either booked an award on a partner flight and mistakenly received credit or you got re-routed on a UA award flight and they rebooked you in the wrong class?
Dec 9, 2011, 3:37 pm
#3
FlyerTalk Evangelist
Join Date: Dec 2004
Location: Sacramento
Programs: UA 2MM/GS; SPG Lifetime Plat; MHC Lifetime; Tar Heel forever; and I "Dig the Pig" at Piggly Wiggly
Posts: 12,152
Are you complaining that you got credited miles for an award ticket ... for which you should not have received credits?
Or ...
Are you worried you do not have the miles to reach 1K and are wanting suggestions on how to achieve that?
Or .....
confused!
Or ...
Or .....
confused!
Dec 10, 2011, 2:30 pm
#4
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532