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-   United Mileage Plus (Pre-Merger) (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger-504/)
-   -   Overaggressive EasyUpdate (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/1239094-overaggressive-easyupdate.html)

wxguy Aug 30, 2011 3:37 pm

Ditto. Phone call and email this afternoon that my flight this evening is on-time. If it ends up being delayed, will I get COMPENSATION for having been given a false sense of security?:D

busyexec331 Aug 30, 2011 3:56 pm

Had the same thing happen to me today -- and had the same blood-run-cold moment that I booked my non-refundable ticket for tomorrow instead of Thursday. The jump in my blood pressure merits at least a $150 cert, I'd say... :p

ms_go Aug 30, 2011 6:09 pm

Just back from my MR to SFO today and I see I'm not the only one who got that little surprise this morning. It caused a momentary panic when I saw "EasyUpdate Flight Alert" in my email at 4:30 am--since I knew an upgrade was out of the question (I was something like #14 on the list last night), a cancellation or delay was the most likely assumption.

mahasamatman Aug 30, 2011 7:02 pm

Seems to have been a rash of bogus notices today. Our flight Thursday was rescheduled from 11:56 to... 11:56.

mckerrow Aug 30, 2011 11:09 pm

Just got easy update on both email and phone call. My IAD-LHR flight on Thursday will depart on time.

130 fsw Aug 31, 2011 12:16 am

+ 1, around 15th poster noting no-change schedule change for Thursday morning.

FriendlySkies Aug 31, 2011 12:18 am

Just got text/email for MCI-ORD-SFO on Friday. They wanted to let me know that the flight will depart on-time :confused:

OskiBear Aug 31, 2011 12:29 am


Originally Posted by mckerrow (Post 17026916)
Just got easy update on both email and phone call. My IAD-LHR flight on Thursday will depart on time.

I got the easy update *yesterday* for a flight on Friday!
It had darned well be on-time this far out in advance. I'd be really annoyed to find out they know on a Monday that a flight on Friday will be delayed!

ger3sf Aug 31, 2011 2:24 am

I rec'd an ez update earlier today that my SFO-HKG flight was leaving on time (tomorrow). For a second, I thought I missed my flight.:eek:

BL* Aug 31, 2011 9:05 am

Got an EZ update a few minutes ago that my LAX-SEA flight Friday afternoon is on time. Like they would know now! ;) For a few seconds I thought maybe our upgrade had come through. Not likely with two of us - more likely only mine would come thru at this point since I'm 1K and hubby is no status (to United, not to me :D).

I called United and they basically told me this was an enhancement. This isn't a desireable enhancement to me. Accurate updates day of departure would be a nice enhancement.

Dr_wanderlust Aug 31, 2011 9:20 am


Originally Posted by 130 fsw (Post 17027097)
+ 1, around 15th poster noting no-change schedule change for Thursday morning.

I just got another non-event update for the same flight the 3:28 am one was for.

palmetto86 Aug 31, 2011 9:34 am

Wow woke up this morning to three "on time" text EasyUpdates--two for my flights on Friday, one on my flight on Saturday. Kind of ridiculous! I wish UA could operate with this much certainty!

ACC2008 Aug 31, 2011 9:49 am

Overagressive is the Right word!
 
One time my flight was delayed three times, I got 8 phone calls from United Easy Update - they eat up few minutes of my phone time. I was at the gate and I knew that the flight was getting delayed.

UA - it would be good to fix this system too!

Drek82 Aug 31, 2011 10:46 am


Originally Posted by magiciansampras (Post 17022603)
+1

Scared the hell out of me - I thought I booked my flight for the wrong day!

I had one yesterday and another one today for my flight tomorrow ... but I had the exact same reaction ... I was panicking because I hadn't packed or anything and my flight was in 30 minutes before I actually checked the date on it ...

very weird ... especially going from not getting any updates to these very early ones .... kinda nutty ....

I hope they fix this and revert back to the usual 3 hours before the flight deal...

Drek

eyevision Aug 31, 2011 11:24 am


Originally Posted by BL* (Post 17028829)
Got an EZ update a few minutes ago that my LAX-SEA flight Friday afternoon is on time. Like they would know now! ;) For a few seconds I thought maybe our upgrade had come through. Not likely with two of us - more likely only mine would come thru at this point since I'm 1K and hubby is no status (to United, not to me :D).

I called United and they basically told me this was an enhancement. This isn't a desireable enhancement to me. Accurate updates day of departure would be a nice enhancement.

This.

I got two calls yesterday that my two flights 48 hours later would be on time.

How do they know?


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