Seeking Advice on Mechanical (real-time)

 
Old Jul 5, 11, 11:53 am
  #1  
Suspended
Original Poster
 
Join Date: Dec 2009
Location: WAS
Programs: UA 1k, SPG Plat, Hyatt Diamond, Hilton Diamond, PC Plat
Posts: 484
Seeking Advice on Mechanical (real-time)

Wondering if anyone has ideas from your experience...

I'm flying UX SFO-YYC, and my flight has an ongoing mechanical (door won't close). Pax were all de-boarded and everyone is in the gate area. Unknown whether there might be equipment swap or a fix.

There is a later flight to YYC departing in an hour (from same gate area). Before I deplaned, I called to protect myself on the later flight. However, because I checked a bag (I almost never do it!), I would not be able to board the later flight even though I have a reservation for it. In fact, I can't even check in for it.

I would like to go for the known delay (later flight) rather than the unknown one (broken door). Is there any way I can do this?

Thanks!
fsfsfsfs is offline  
Old Jul 5, 11, 12:06 pm
  #2  
 
Join Date: Sep 2007
Location: Colorado
Programs: UA Gold 1MM, Marriott Gold
Posts: 1,158
The checked bag is the problem. Since it is considered an international flight, I doubt highly that they will allow you move over to the later flight unless and until they actually cancel your current flight due to the mechanical issue.

You can try to find a friendly GA and plead your case (ie: missed business meeting, etc.) but it's unlikely they will agree to pull your bag from the delayed flight and rules won't allow you to fly on a different flight than your bags.
mrswirl is offline  
Old Jul 5, 11, 12:11 pm
  #3  
FlyerTalk Evangelist
 
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,301
A few days back when UA cancelled SYD-LAX without telling us, the United cargo site was the more accurate guide it was cancelled for sure. @:-)
ozstamps is offline  
Old Jul 5, 11, 12:14 pm
  #4  
Suspended
Original Poster
 
Join Date: Dec 2009
Location: WAS
Programs: UA 1k, SPG Plat, Hyatt Diamond, Hilton Diamond, PC Plat
Posts: 484
Originally Posted by mrswirl View Post
The checked bag is the problem. Since it is considered an international flight, I doubt highly that they will allow you move over to the later flight unless and until they actually cancel your current flight due to the mechanical issue.

You can try to find a friendly GA and plead your case (ie: missed business meeting, etc.) but it's unlikely they will agree to pull your bag from the delayed flight and rules won't allow you to fly on a different flight than your bags.
Thanks. I did try to plead to GA, but they didn't seem to want to pull individual bags. I actually did miss some meetings, but that's life.

They seem to be re-boarding now. Hope they fixed the door!
fsfsfsfs is offline  
Old Jul 5, 11, 2:28 pm
  #5  
 
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Hyatt Discv, Marriott Plat, Hertz PC
Posts: 5,509
FWIW, I had a 4-hour mechincal delay last Wednesday evening.
When I got to work on Thursday there was an "appreciation" email from UA waiting for me.
I took the $150 e-cert.

Good Luck
Billiken is offline  
Old Jul 5, 11, 2:42 pm
  #6  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 53,017
Appears OP was still better off with original flight

UA6348 Scheduled Departure 8:18 AM Actual 10:36 AM
estimated arrival 2:12PM

UA6392 Scheduled Departure 10:58 Actual 10:52 AM
estimated arrival 2:38PM (delayed from 2:27)
WineCountryUA is offline  
Old Jul 5, 11, 3:34 pm
  #7  
Suspended
Original Poster
 
Join Date: Dec 2009
Location: WAS
Programs: UA 1k, SPG Plat, Hyatt Diamond, Hilton Diamond, PC Plat
Posts: 484
right you are, winecountryua! arrived late but safe
fsfsfsfs is offline  

Thread Tools
Search this Thread
Search Engine: