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Change to *A Award routing rules (Effective 11 FEB 2011)

Change to *A Award routing rules (Effective 11 FEB 2011)

 
Old Feb 16, 2011, 12:06 pm
  #76  
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Originally Posted by Paulchili
Once ticketed under the "old" rules (as of today), can it be revoked?
Probably will be okay.
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Old Feb 16, 2011, 5:41 pm
  #77  
 
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Originally Posted by IslandSkies
We now use MPM only but now you can go up to the 15M band (up to 15% over the MPM). We no longer use published fares as a basis.
UA giveth... and UA taketh away.

I had thought it was great news that UA seemed to be making it easier to get around the notorious MPM limit (which, by the way, is described NOWHERE in UA's Mileage Plus literature or web site), and now it turns out they're actually making it *harder* to get awards for perfectly ordinary routings that *A carriers sell tickets for all the time.

I think this is going to cause a LOT of frustration, especially because MPM values are not readily available. People are going to spend a lot of time researching award availability, and when they finally find something that works (maybe even something they've bought a ticket for before!), UA will tell them something like, "sure, LH flies DME-FRA-DEL, but those flights are too long so we can't issue you an award ticket." Too bad if there's no way to get from DME to DEL on *A and still stay within MPM+15%. Too bad United never told you about the MPM limitation when it marketed Mileage Plus membership to you.

Nicholas Kralev, time for another expos?
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Old Feb 16, 2011, 5:48 pm
  #78  
KVS
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Arrow

Originally Posted by Paulchili
How does one calculate MPM?
MPM needs to be looked-up; it is not calculated.

Originally Posted by Paulchili
*A newbie question.
I am looking for a one way business award from DAC to RGN (via BKK). As far as regions go, it is from South Asia to S. Asia and should be 15K one way in J according to the award chart.
Agent wants to charge me twice that amount for 2 separate segments.
Why is that?
Thank you.
Originally Posted by IslandSkies
Don't know for sure until I'm back at work. Could be more than 15% over MPMs from DAC-RGN maybe?
Indeed, it is way over the MPM (which is 942):

[KVS Availability Tool 6.0.9/Diamond - Reference: Maximum Permitted Mileage [MPM]: DAC-BKK-RGN]
Code:
                                                                
CTY   DC   TPM   CUM   MPM  DC SUR  HGL   LWL   25M  XTRA       
DAC 3                                                           
BKK 3 EH   963   963  1155  EH  0M   192     0  1443     0      
RGN 3 EH   372  1335   942  EH EXC     0   158  1177     0
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Old Feb 16, 2011, 10:50 pm
  #79  
 
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It may be way over the MPM but it still is the shortest possible route. I can see charging for 2 segments if someone chooses to fly out of their way and go via BKK but not when that is the shortest possible route without any alternatives.

Last edited by Paulchili; Feb 16, 2011 at 11:53 pm
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Old Feb 16, 2011, 11:04 pm
  #80  
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Originally Posted by Paulchili
It may be way over the MPM but it still is the shortest possible route. I can see charging for 2 segments if someone chooses to fly via BKK but not when that is the shortest possible route without any alternatives.
That is the crux of the problem.
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Old Feb 20, 2011, 5:10 pm
  #81  
ffI
 
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So I read Gary's blog

Saw this thread on FT and decided to go for it.

http://boardingarea.com/blogs/viewfr...mileage-by-15/

Wanted BOM-BOS; YYZ-SFO; SFO-BOM FOR 2 friends in C

1 agent
30 min then got cut off.
Got name and details, bt no PNR

2 agent
Got PNR done
did BOM-BOS, ORD-BOM
got PNR
then got cut off

3rd agent
I tried to add the SFO-ORD flight
Took 30 min - got it done
Tried to add YYz-SFO told me the it exceeded max miles!
bom-fra-sfo-fra-bom = 19k miles
bom-fra-bos--yyz-ord-sfo-ord-fra-bom = 21k miles tops (20% more at most)

4th agent also tried.
Told me I already had an open jaw BOS-SFO and now could not get another open jaw!
I thought she was joking, but realized it was the system

5th agent
booked me to YYZ-stop over - sfo - return

6th agent
changed my FRA - YYZ to FRA- BOS

The system is broken. The agents cant see beyond their problem.
I prefer the US agents and please give me the SLC / Chisholm agents at DL
The AA ones are terrific anyway.
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Old Feb 21, 2011, 2:03 am
  #82  
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Originally Posted by Paulchili
It may be way over the MPM but it still is the shortest possible route. I can see charging for 2 segments if someone chooses to fly out of their way and go via BKK but not when that is the shortest possible route without any alternatives.
Try booking PNH-HKG or PNH-TPE. Was told both of them exceed MPM when going through BKK... problem is there's nothing direct.
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Old Feb 21, 2011, 5:53 am
  #83  
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I am optimistic that these hiccups in the new scheme, like the one referenced in the post above mine, will be resolved in the coming months.
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Old Feb 23, 2011, 5:34 pm
  #84  
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I just tried booking a one-way Star Award (AC/NZ) that fell within the 15MPM rule, but was told the new rule only applies to roundtrip awards, not one-way tickets.....

uninformed agent or true case?

Never mind, answered my own question.
After the 1P line was unhelpful, I called the ICC, and got it booked in 7 minutes, YYZ-YVR-AKL-NAN - 60k C one-way + $54
Distance is 10464 - MPM15 is 10619

Sure beats getting there on crappy UA/CO domestic seats via HNL

Last edited by rankourabu; Feb 23, 2011 at 5:52 pm
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Old Feb 23, 2011, 6:12 pm
  #85  
 
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None of the half dozen agents I've called (1K line) would book an open jaw plus stopover. Half wouldn't book either. When I point out the website rules they just say "it's wrong".

In the past I just did the "call again" thing, but my success rate here is just too low to be practical. Does anyone have some secret to getting them to follow their own rules?
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Old Feb 24, 2011, 8:28 am
  #86  
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Am I crazy? Or is UA?

Under the new rules, does it mean that MNL-ROR-GUM-MNL can now be done for 20,000 miles? It seems crazy that MNL-ROR-MNL is considered South Asia to Oceania, while MNL-GUM-MNL (with a stop in ROR, within the MPM for MNL-GUM) would be South Asia to North Asia...

Am I missing something?
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Old Feb 24, 2011, 11:00 am
  #87  
 
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Originally Posted by MNLGuy
Under the new rules, does it mean that MNL-ROR-GUM-MNL can now be done for 20,000 miles? It seems crazy that MNL-ROR-MNL is considered South Asia to Oceania, while MNL-GUM-MNL (with a stop in ROR, within the MPM for MNL-GUM) would be South Asia to North Asia...

Am I missing something?
Nope, that is the way it works, as illogical as it may seem. I've done HKG-NRT-GUM rt in C for 30k (under the old rules), whereas HKG-NRT rt was 40k. Passing through another region has always been allowed. Not sure if you would be allowed a stopover in ROR though.
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Old Feb 24, 2011, 12:11 pm
  #88  
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Originally Posted by rankourabu
I just tried booking a one-way Star Award (AC/NZ) that fell within the 15MPM rule, but was told the new rule only applies to roundtrip awards, not one-way tickets.....

uninformed agent or true case?

Never mind, answered my own question.
After the 1P line was unhelpful, I called the ICC, and got it booked in 7 minutes, YYZ-YVR-AKL-NAN - 60k C one-way + $54
Distance is 10464 - MPM15 is 10619

Sure beats getting there on crappy UA/CO domestic seats via HNL
^ Nice award.

But CO really isn't that bad to NAN via HNL.
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Old Feb 24, 2011, 1:19 pm
  #89  
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Will these new rules also apply to the BKK CTO. They seem to invent rules at will, and quote policy that never exists.

All UNITED agents need to follow the same rule book.
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Old Feb 24, 2011, 1:39 pm
  #90  
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Originally Posted by MatthewLAX
^ Nice award.

But CO really isn't that bad to NAN via HNL.
but its not Air Canada or Air NZ, and I avoid the US
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